Ken Burgin

MAY 9, 2022

We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity. This then led onto marketing, customer communication, loyalty and social media – it was a very stimulating conversation! Subscribe to Hospo Reset Podcast on Apple Podcasts.

Leadership 96

Leadership Innovation Hospitality Management 96

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Where possible, look to automate common, repetitive tasks.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 13) Communicate. 10) Delegate Authority.

Recruiting 148

Recruiting Communication Hiring Small Business 148

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Managing a restaurant is a delicate routine—if we can even call it a routine.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

JUNE 5, 2020

Recruitment. Will you need more employees to get your business from the present to where you want it to be in the future? Some businesses may need to begin recruiting and training. Scheduling And Communication For Effective HRP. Employee relations. Retirement. 2) Inventory Current Human Resources. If so, how many?

Definition 88

Definition Employee Relations Communication Recruiting 88

7 Shifts

OCTOBER 30, 2019

We’re better at training than we are at recruiting. Company-wide roll out Communication of your company values is the most important step in the entire process—if your company has values but only management knows about them, they won’t be followed. Share them in your employee communication tool.

Hiring 283

Hiring Training Customer Experience 2010 283

Hot Schedules

MARCH 29, 2021

Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business. I’ve found this to be very motivational and a driver for innovation.

Technology 148

Technology Insurance Healthcare Recruiting 148

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Alignment with hiring managers Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Interview process overload.

Hiring 52

Hiring Recruiting Management Management 52

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

The Restaurant Times

MARCH 10, 2022

Because the recruiting process consumes significant time and money, you want to ensure that it is done right the first time. This process also guarantees that all recruiting managers are on board, ensuring that no employees are hired because one manager campaigned for them. . i) Open Communication . ii) Special Perks .

Hiring 52

Hiring Healthcare Recruiting Insurance 52

The Rail

NOVEMBER 22, 2023

This presents a significant challenge for your restaurant. Some ways to adopt this into your new brand include: Recruit a more diverse staff. Visual elements are perhaps the most immediate communication of your brand identity to customers. One approach that can have positive outcomes is to rebrand.

Fine Dining 52

Fine Dining Consumer Goods Social Media Recycling 52

The Restaurant Times

FEBRUARY 18, 2022

Determining how food should be presented and ensuring proper food portion, arrangement and garnishing . You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. The duties and responsibilities of a full-time night chef include-.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. A process-driven referral bonus communicates, “We value our employees. If you turn the program on and off depending on your need, you’re communicating to your employees that you can’t fill this job and need any help you can get. Communicate what the benefit entails.

Hiring 78

Hiring Cash Management Insurance Communication 78

Sling

APRIL 2, 2023

So, on the five-year anniversary of their start date, you might choose to present an employee with $500 cash (or a check or direct deposit for safety) as a thank-you for their continued service. For example, you may offer a cash bonus of $100 for every year an employee has worked for your company starting at five years.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. In Step 1, you’ll pull the employee aside and present the Performance Improvement Plan.

Coaching 97

Coaching Employee Relations Hiring Document 97

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cleanliness. Your barista experience?

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

2021 225

2021 Marketing Food Safety Back of House 225

Restaurant365

FEBRUARY 11, 2021

However, the COVID-19 pandemic has also presented new challenges for food and labor costs. Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Here are the top-level concepts of recruiting to start considering.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Hot Schedules

MAY 10, 2021

b3lineicon|b3icon-presentation|?|Presentation. Presentation. Just like building a powerhouse dynasty starts with forming a key foundation of players and coaches, your organizational culture starts with trust and communication from management while ensuring employees have the tools they need to execute their roles effectively.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Sling

MAY 3, 2023

3) Present your restaurant as a great place to work How you present your place of business to potential employees has a lot to do with restaurant staffing success. We recommend communicating to potential employees how you can help further their skills. Behave the way you want your staff to behave and they’ll follow suit.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. Why Your Employer Brand Is Important Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates. Why Your Employer Brand Is Important.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

Modern Restaurant Management

DECEMBER 31, 2020

Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. Restaurant365 , 2024) Email is the preferred communication channel for 50% of diners. However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

NOVEMBER 7, 2019

The Brick & Mortar store model, which ranges from 1200 – 2000 sq feet, has a specific layout designed for efficiently producing the entire The Dolly Llama menu and properly displaying logos and branding to maximize presentation and The Dolly Llama’s merchandising. In addition to internal and external communications, Ms.

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Hot Schedules

JANUARY 27, 2021

Employee turnover in the hospitality and retail industries is notoriously high, but PEOs can help small- and mid-sized businesses recruit and retain talent. Best of all, the PEO handles the administration of these benefits — the communication, the tracking, the enrollments, the invoice payments, the reconciliation. User Rating.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Modern Restaurant Management

FEBRUARY 14, 2020

.” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23.

Back of House 131

Back of House Hotels Leadership Design 131

Embrace the Suck

JUNE 13, 2022

It would be, you could see your business grow if you are able to present the additional items that you're either adding or what base product that offering and services that you're offering. I have guests from the first days of my opening that I still communicate with. But controlling the whole thing is best. Donald Burns: Exactly.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

AUGUST 28, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu, place clip at top. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. 'A Woman's Place' on Hulu. " Trabon and MenuTrinfo Team Up.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

JANUARY 17, 2020

Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention. Likewise, Marina’s most recent marketing and communications role with Yum! Increase education support for fans and team members to keep pursuing their passions.

Franchise 136

Franchise Franchising Fast Casual Leadership 136