7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 305

Insurance Employee Relations Government Small Business 305

Modern Restaurant Management

MARCH 31, 2025

Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition. From managing cash flow to securing insurance coverage and updating contracts, the legal side of your business should never be overlooked or passive.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

MAY 1, 2023

That's why it's essential for restaurants to consider cyber liability insurance. Protecting your Restaurant with Cyber Liability Insurance Cyber liability insurance is a type of insurance that helps protect businesses from the financial losses associated with cyber attacks.

Insurance 508

Insurance Email Marketing Employee Relations Customer Experience 508

Modern Restaurant Management

JUNE 25, 2020

As members of Sentry Insurance’s safety team, we’ve compiled several tips and resources with those risks in mind to help your restaurant experience a safer return. Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Culinary Cues

MARCH 19, 2020

I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy. This is a perfect time to focus on training. PLAN BETTER – TRAIN HARDER. Restaurants are Essential.

Insurance 513

Insurance Government Training Small Business 513

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. While many companies still don’t offer health insurance, I have a number of clients offering health care through online medical services, such as.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

Employee Relations 492

Employee Relations Workshop Education Insurance 492

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building.

2024 335

2024 Social Media Insurance Leadership 335

The Rail

OCTOBER 30, 2024

Restaurant owners must consider risks like increased insurance costs and potential wear and tear from extensive use if they opt to use a personal vehicle. If you purchase or lease dedicated delivery vehicles, consider additional expenses such as maintenance, insurance, and fuel.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. What activities will be required to support staff – like hygiene requirements and training on disinfection policies and procedures? Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. This might also be done more frequently.

Healthcare 516

Healthcare Food Safety Certification Insurance 516

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. The Solution: Create a training program. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JULY 6, 2020

Wage and hour claims are particularly risky because they almost certainly are not covered by any of your insurance policies and they are often the subject of class actions and representative actions under PAGA, which resulted in nearly $90 million in penalties in 2019 alone. What should you do to put yourself in the best position?

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

JANUARY 31, 2020

Train your team, and consider coordinating training events for tenants. Training your staff is a critical. Local incident management teams (IMT) should be created, and specific training provided for these key individuals in regards to violence prevention and situation management. Roles and responsibilities must be clear.

Management 381

Management Management Cash Management Events 381

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Inform them of the training you have provided to your staff on these measures. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. As a threshold matter, set the proper tone.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. Provide great benefits, 401k, life insurance, etc.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JULY 1, 2020

This comprehensive solution includes hospital-grade disinfectants that are approved by the applicable regulatory authorities for use during the COVID-19 pandemic and a rigorous training program and auditing process. Check clean through periodic on-demand training, auditing and verification that procedures have been followed.

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

AUGUST 18, 2024

Your restaurant is different so ensure you find your ideal food cost (discussed later) Labor cost : Roughly 30% of revenue including management salaries of 10% Insurance varies by provider and type. Fixed costs include rent, mortgage, salaries, loan payments, license fees, and insurance premiums. Minimize breakages.

License 370

License Equipment POS Food Supply 370

7 Shifts

MAY 17, 2022

The most common advice we got was to keep open lines of communication with your employees in both directions. It can be in a team group chat using a restaurant communication app. It's common for restaurants to have a training program for employees to become managers. Recommended Reading: How to Build Restaurant Core Values.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Unfortunately, just 31% of restaurants offer health insurance — which was a huge reason for the employee exodus restaurants saw throughout the pandemic.

Front of House 370

Front of House Back of House Communication Customer Service 370

Goliath Consulting

SEPTEMBER 6, 2022

This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences. Digital communication channels are best to use when communicating with staff members, especially those in the younger generations, such as Millennials and Gen-Z.

Hiring 195

Hiring Communication Training Email Marketing 195

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MARCH 25, 2020

" The Coronavirus Response Kit includes templates to help restaurants communicate these rapid changes. These restaurants and businesses need a specialized insurance policy. The coverage sits excess of the driver's own insurance. ." says Mike Werlinger, co-owner of Ama's Mexican Restaurant, in Hearne, Texas. "Since

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” Vianne recalled using DoorDash first.

Back of House 363

Back of House Employee Relations Delivery Mobile Ordering 363

Modern Restaurant Management

JUNE 12, 2023

Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events. These plans should be included as part of your staff training, particularly for managers, and be readily available on site.

Kitchen Safety 221

Kitchen Safety Online Ordering Outdoor Communication 221

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

AUGUST 2, 2024

This metric helps you measure the amount spent on labor, particularly salaries, worker benefits, insurance, overtime, and payroll taxes. Overhead rate The overhead rate is a metric in restaurant accounting that includes various operational expenses such as utilities , rent, administrative costs, insurance, license, and depreciation.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

NOVEMBER 23, 2023

User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback. Communicate with both so they’re kept in the loop. Don’t forget to ensure they’re trained on how to access old and future pay stubs.

Download 221

Download Employee Relations Demo Customer Service 221

7 Shifts

FEBRUARY 28, 2020

Then I moved to the front of the house, went to bartending school, trained as a server, and bussed for a couple of weeks. At Hyperion, schedules were being crafted in Excel and all communication was done through email to the GM. Teddy insures that all the big sports games are input on 7shifts as events.

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

7 Shifts

AUGUST 18, 2024

Use measured pourers for accurate pours and train bartenders to use jiggers for a consistent cocktail each time. Train Staff to Deliver Exceptional Customer Service Train staff, so they feel empowered to do their jobs properly and treat them well, so they want to stay. Pro tip : Train staff to upsell using suggestive selling.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 24, 2024

Unlike traditional employees who receive a W-2, independent contractors typically receive a 1099 and are not entitled to benefits like health insurance or retirement plans. A – Awareness and training. Regular training sessions can help prevent misunderstandings and ensure that everyone is aware of their responsibilities.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

JULY 8, 2023

And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. View this post on Instagram A post shared by Condado Tacos (@condadotacos) QUESO: Quality, Unique, Empowered, Service and Opportunity is the way those values get codified and communicated.

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Lavu

JUNE 6, 2025

Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. However, finding ways to negotiate lower rent or insurance rates, or to optimize equipment usage can help to reduce fixed costs. On the other hand, variable costs are expenses that change with the level of production or sales.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. If you offer training beyond the basics, such as with a 4-star chef, make sure you promote that on your career page.

Recruiting 151

Recruiting Social Media Front of House Hiring 151