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OUR DAILY BREATH: CHEFS – REMEMBER THE IMPORTANCE OF “WOW”

Culinary Cues

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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How Contactless Technologies Can Help Counter Hesitations About Eating Indoors

Modern Restaurant Management

As news of loosening restrictions in some parts of the country offers diners an opportunity to return to indoor dining, will customers be ready and willing? The activities that cause the most anxiety appear to be touching shared surfaces and proximity to other customers. Contactless is not just a solution for our present circumstances.

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You Would Like Fries with That: Enabling the Next-Generation of Drive-Thru

Modern Restaurant Management

For businesses, this allows them to create automated, human-like interactions between customers and technology. With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience.

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Seasonality Wins ‘Share of Stomach’

Modern Restaurant Management

As we progress through a pandemic that’s kept many inside for months, guests are looking to venture out and experience unique dining moments. By utilizing seasonal ingredients and creating specialty menu items, our product innovation efforts have kept us relevant in a competitive industry, earning guest loyalty and driving sales.

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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170
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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 215