Modern Restaurant Management

NOVEMBER 10, 2020

While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. In order to effectively engage with these workers, it is important to meet them where they are and connect in the ways that matter most to them.

Mobile Ordering 493

Mobile Ordering Online Ordering Customer Experience Communication 493

Modern Restaurant Management

JANUARY 8, 2021

Someone still has to prepare and cook food, serve it, clean counters, vacuum and mop, take orders and accomplish many other day-to-day restaurant tasks— typically in a small, enclosed space. For those who haven’t gone fully digital with their ordering system, now is the time to reconsider.

Technology 395

Technology Front of House Kitchen Safety Back of House 395

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MARCH 31, 2021

Employees should be coached on how to establish connections, which can be difficult through masks and distance. On the other hand, our society has also become very comfortable with ordering online and receiving contactless home or curbside delivery. They can, for instance: Offer box lunch specials for pickup by those working from home.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Culinary Cues

MARCH 4, 2022

That line cook may be able to work faster, organize multiple tasks better, and tap into that adrenaline far better than you, but they still lack the experience to plan, create, coach, and problem-solve like you. Food cost is way too high – the senior chef has faced that problem numerous times.

Coaching 474

Coaching Training Fine Dining Article 474

Culinary Cues

APRIL 13, 2022

Centuries ago, nutrition was not a science, but rather the body’s divining rod pointing to specific foods that it required, and a stroke of luck. It is a question that is rarely vocalized, but often considered by cooks and consumers when they make food choices. It is a choice that cooks have a responsibility to understand and address.

Coaching 442

Coaching Reference Food Order Customer Experience 442

EATER

SEPTEMBER 6, 2023

Courtney Johnson and Sam Rollins are currently in training. They’re meeting with a team of coaches to finesse their routines. They cut the rinds off the cheese and don’t put them in an order that would make sense for normal tasting, so you might get a stronger cheese first that will cloud your palate,” she says.

Training 350

Training 2010 Consumer Goods 2013 350

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. Food quality Food quality plays a big role in your customer’s experience. Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. Presentation also matters.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

MARCH 2, 2023

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Are your staff sufficiently trained in how to handle your customers? Can they order goods or services from their phone? Can they order goods or services from their phone? The list goes on.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

FEBRUARY 28, 2020

“The area has the best year-round weather in the country, a lively hospitality scene, and breathtaking bay views, yet there are no viable options for enjoying great food, drink and entertainment on the water…it feels like a very exciting opportunity.” Charities include hospitals, youth organizations, food banks and more.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Embrace the Suck

JANUARY 20, 2021

In order to start winning the war with talent, you must treat them better. I have a rule that all my coaching clients must follow: 100% Thank U’s. Also, get a professional that’s trained and certified to interpret these reports before you start making big decisions. Does that mean more money? Not necessarily.

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. The food and service are amazing. ” Hold that thought for a second.

Coaching 360

Coaching Back of House Front of House Take-out 360

Culinary Cues

MARCH 3, 2024

Or “See if you can find the cooler expander, we have a larger order coming in.” We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it. “Go

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. They both went through a management training program. Peter’s two sons, Pete, Jr.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Embrace the Suck

JUNE 18, 2021

With a never-ending list of things to be done and decisions to be made, one of the greatest challenges we all face as business owners is knowing which of the many things on our plate we should prioritize in order to move our business forward and achieve our goals faster. They shift from a training culture to a learning culture.

Leadership 354

Leadership Small Business Coaching Marketing 354

Culinary Cues

FEBRUARY 20, 2024

Playing conservative may win an occasional baseball or football game, but it rarely inspires the players, coaches, or spectators. I’ve ordered the same thing every Friday for the past ten years!” Are guests pausing their conversation to look at the plate of food in front of them and say, WOW? Kudos to all involved – you did it!

Coaching 442

Coaching Small Business Café Entertainment 442

EATER

MARCH 10, 2021

The incident allegedly occurred at a “self-improvement” seminar that her manager told her was required in order to be considered for promotion. She alleged that she paid out of pocket for the four-day program, which was administered by the company Alive Seminars and Coaching Academy but sponsored by Panda Express.

Seminar 318

Seminar Loyalty Program Workshop Coaching 318

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience."

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. We believe that your food shouldn’t contain chemicals of GMO’s. I should get on online ordering.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Lavu

OCTOBER 13, 2023

Streamline ordering processes: Implement efficient ordering systems, such as tablet-based or mobile ordering, which allow customers to place their orders directly with the kitchen or bar staff without relying on a server. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. Our business growth in the last decade has positioned us to create change for good and implement creative solutions for our planet, our people and our food.

Franchise 340

Franchise Franchising 2020 Leadership 340

Embrace the Suck

JUNE 13, 2022

For restaurants, I switched the order around to be People-Product-Process. What if I gave you the three numbers AND I told you the order they go in? By putting the numbers to opening the lock in the right order. Training systems are another critical element to the foundation that many don’t give the respect it deserves.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

7 Shifts

SEPTEMBER 10, 2019

Elijah has a unique experience with 7shifts, moving as an employee being scheduled through the app, to being a manager scheduling his own employees with the app, all the way to Field Business Consultant, where he now coaches Clean Juice GMs on how to schedule efficiently. It's simple. 7shifts just makes it easy.”

Franchise 272

Franchise Franchising Seasonal Menu Definition 272

The Rail

OCTOBER 3, 2024

By Indiana Lee, Contributor The old idiom “a team is only as strong as its weakest link” is shown to its fullest extent in the food service industry. If every member of the team isn’t firing on all cylinders and seamlessly working together, orders are delayed, customer satisfaction drops, and the restaurant’s reputation can take a hit.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

EATER

MAY 24, 2021

Joey Pham, who is now a baker and spiritual coach at their own business Flavor Supreme , started working at Fat Rice in 2014 as a line cook and says they were eventually driven away by Conlon’s bullying. “I The results of the survey were used to craft new employee training, which includes such topics as racism and bystander preparedness.

Leadership 274

Leadership Website Management Social Media Hospitality 274

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. " Karamo Brown. " Black Bear Diner Adds CMO.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Rocket Fuel

MARCH 26, 2025

Whether its food waste, employee theft, delivery mistakes, or missed prep tasks, small breakdowns can quickly turn into big losses. The Real Cost of Restaurant Losses Most operators are already keeping an eye on labor and food cost percentagesbut what about the hidden sources of loss? Are your stores consistently over-prepping?

2025 52

2025 Cash Management Coaching Demo 52

Modern Restaurant Management

MARCH 13, 2020

” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. The first ones to really do elevated street food in a taco setting, in a full-service environment.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

DECEMBER 12, 2023

They can’t operate fryers, rotisseries, or food slicers. Dave and Buster’s, which operates three locations in the state, was recently ordered to pay more than $275,000 for violating Massachusetts child labor laws. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Restaurant365

JANUARY 18, 2022

While true zero-restaurant food waste is extremely rare, it can be a meaningful goal. Additionally, limiting your food waste can improve your restaurant’s bottom line. Less food waste means lower Cost of Goods Sold (CoGS), potentially adding to your profitability. Track your restaurant food waste manually.

Waste 147

Waste Compost Food Consumer Goods 147

7 Shifts

DECEMBER 12, 2023

They can’t operate fryers, rotisseries, or food slicers. Dave and Buster’s, which operates three locations in the state, was recently ordered to pay more than $275,000 for violating Massachusetts child labor laws. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

They can’t operate fryers, rotisseries, or food slicers. Dave and Buster’s, which operates three locations in the state, was recently ordered to pay more than $275,000 for violating Massachusetts child labor laws. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195