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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

During COVID and post COVID shutdown, there’s a whole new dynamic- safety. ' So now the big question everyone is trying to answer is this- What exactly is ‘Safe Hospitality’ and how is that going to affect the whole dining experience? Why Is a Different Training Approach Required? Safety is Priority #1.

Training 545
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THE RESTAURANT MVP

Culinary Cues

Great passers need great catchers, time in the pocket is totally dependent on the collective effort of the offensive line, the run game would never happen without great blocking, and successful offenses and defenses are the result of effective game plans and play calling by coaches. So, really, the MVP is the team, not any one individual.

Coaching 443
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Three Ways to Transform Seasonal Hires into Permanent Staff

Modern Restaurant Management

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. Employees want to work in an environment where they feel valued and set up for success.

Hiring 251
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Gluten-Free: What Restaurants Need to Know

Modern Restaurant Management

What can restaurants do to make guests with food restrictions feel comfortable dining with them? The most important thing a restaurant can do to make guests with food restrictions feel comfortable and safe is to make sure the staff is well-trained. A server should be properly trained to answer questions about the menu.

Coaching 520
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How to Increase Employee Productivity

7 Shifts

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training?

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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

A training investment in your people is an investment in the success of the business. There is a direct correlation. [] WHAT YOU EXPECT AND MEASURE IS WHAT YOU GET Define what excellence means in your operation, show it, teach it, train to it, insist on it, measure it, and reward it. Look around and you can readily see the results.