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Dining in the Digital Age

Modern Restaurant Management

In an earlier survey on app usage ( Q1 2023: Restaurant Apps, Loyalty Programs and Dining Choices ), RMS found that a majority of respondents had at least two restaurant apps, and nearly 40 percent of frequent users had more restaurant apps than the year before. Restaurant apps need to run seamlessly, but so do in-store operations.

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CHEFS – TIME TO BRING BACK THE “WOW” IN DINING

Culinary Cues

What he or she was really saying was: “I trust in your skills, I know you have the creative touch, and I have seen how dedicated you are to doing everything with excellence in mind – now, go ahead and show the guests in our dining room what you can do.” It is all about the WOW associated with those experiences.

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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. It is also important to train customer-facing staff on the correct etiquette for interacting with guests who disclose that they are gluten-free. If so, what are they?

Training 179
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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

During COVID and post COVID shutdown, there’s a whole new dynamic- safety. ' So now the big question everyone is trying to answer is this- What exactly is ‘Safe Hospitality’ and how is that going to affect the whole dining experience? Why Is a Different Training Approach Required? Safety is Priority #1.

Training 218
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Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Staffing/Re-training Staff. The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. In this webinar, you will learn: Planning and preparation.

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Reduce Training Retirements & Manual Tasks With These Three Automation Best Practices

Modern Restaurant Management

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead.

Training 195
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Dine-In or Carry Out: 4 Benefits of Offering Both

Restaurant Engine

Carry out is growing, but demand for in-person dining continues. While dine-in is alive and well in restaurants today, you may be wondering whether you should expand to carry out and offer both services. 61% have dined at a restaurant. When people dine-in you can offer them amazing customer service along with their meal.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experience for customers and employees. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.