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A strong catering business can be a restaurant’s biggest moneymaker. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity. And you’re getting them for free!). ” they all say no.
Growing a restaurant or catering business is no small feat. The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks.
The data shows that having options to cater to different budgets is vital. How can operators cater to price sensitivity and communicate the value they offer, without sacrificing brand identity or quality? This disparity also makes female consumers more likely to do things like order tap water and share dishes to reduce costs.
There's been a notable shift in how families celebrate holidays as recent data from Sauce saw a 38-percent jump in delivery orders on Mother's Day. For many, ordering in isn’t just about convenience, it’s a lifestyle choice. Streamlining kitchen workflows to ensure efficient order fulfillment.
In this guide, you'll discover: How driving digital growth delivers impact across teams Everything you need to become 100% digital A digital maturity self-assessment to determine your next steps Here's why leading brands are laser-focused on enhancing their tech stack: More revenue: Across on- and off-premise channels, our data shows digital orders (..)
. "Charcuterie boards and other finger foods are important to have on your menu to capture orders from workplaces planning holiday happy hours rather than full meals. " Buffets and self-serve food are on the menu: 66 percent of organizers say they’re having buffets, instead of: Heavy appetizers – 34 percent Stations (e.g.
These trends reflect a broader shift towards faster, more efficient, and integrated payment solutions that cater to growing consumer demands for convenience, security, and personalization. However, this increase in digital ordering and card-not-present transactions has skyrocketed their processing rates.
While 38 percent of the survey’s 1,600 respondents report spending less on dining out—with plans to continue curbing spending across all channels—families are bucking the trend by ordering from restaurants more frequently and in larger quantities. Delivery services are another area where families are leading the charge.
I went with my husband and two sons, and I think we ordered about seven different sandwiches! I thought the mixture of customer service, catering, and serving up great food would fit me and my family well, so I decided to move forward. We love getting online orders with notes on the tickets. After that, I was hooked.
Wellness is a still a top trend in catered events for 2020. Butterfly Tea Martini is a blue cocktail that when ordered the bartender adds lemon juice to it and as the guest stirs the drink turns purple! Caterers are going after green certifications and highlighting sustainable practices and products on their websites.
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. This speeds up order processing and streamlines operations.
Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. One of the largest problems on the hands of restaurant and catering professionals through the unpredictable supply and demand of COVID-19 was food waste.
As more and more people partake in the experience and more restaurants implement measures catered specifically to solo diners, a customer-centric approach is key. Catering to solo diners is more just than seating them as restaurants would any other customer.
With the post-pandemic return-to-office, business catering is in full swing. But business catering is a different beast requiring different menus, operations, and technology. What are the primary differences in business catering vs. party catering? Business catering is complex and high stakes.
AI moves from nice-to-have to must-have Many QSRs experimented with AI-driven solutions in 2024, such as in-app chatbots and personalized order recommendations. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand. Convenience also plays a key role.
This rule becomes particularly crucial in high-pressure scenarios such as banquets, outside catering, or large-scale events, where precision and timing can determine success or failure. When each team member knows exactly what’s expected of them before the heat of service, chaos becomes choreography, and stress transforms into rhythm.
KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. With industry data projecting the catering and food service sector to reach $477.3B
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.
Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. Though there are plenty of good catering options out there, the branding sucks. Welcome to the New Catering.
Event and catering professionals gathered in Austin, Texas, last week for Catersource + The Special Event to discuss industry challenges, trends and more.
Lastly, AI-powered chatbots and virtual assistants can handle customer service tasks like answering questions, taking reservations, and processing orders, ensuring faster and more efficient support. By focusing on these areas, restaurants can enhance their marketing efforts, improve customer satisfaction, and streamline their operations.
Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.
From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. On the customer side, AI is beginning to play a more significant role in online ordering. This not only frees up labor but also reduces order errors.
The return of high-value customers with large business orders is a big opportunity for restaurants. Reinvent Your Catering Menu. Many offices are requiring individual packaging for catered food and even office snacks. The majority of ezCater orders now contain individually packaged items. Rethink your catering menu.
In this edition of MRM Research Roundup, we feature news about an influx of cateringorders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.
When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Support a range of ordering scenarios and preferences. Now, customers can even order remotely from their own devices.
Key demographic factors to consider: Age: Are you catering to college students, young professionals, families, or retirees? Climate & Seasonality: Does the weather impact what people order or when they dine out? Online Ordering Behavior: Are they more likely to dine in, take out, or order for delivery?
For example, closing poor-performing locations and opening new ones with convenience features such as drive-up windows that cater to e-commerce orders. . "In addition to focusing on loyalty programs, operators are increasingly savvy about optimizing their store portfolio.
Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. The benefits of online food ordering system go beyond convenience. Enhancing Customer Convenience Easy Ordering from Anywhere Imagine craving that cheesy pizza while binge-watching your favorite show.
Caribbean Kitchen is a Bahamian catering company based in Hopkins, Minnesota, founded by Nicholas Hall in 2009. Originally from Nassau, Bahamas, Nicholas started out cooking for friends and small events, catering on weekends simply because he enjoyed doing it. As cateringorders grew, so did the demand on his time.
In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits.
And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.
For example, offering a complete brunch package for Mother’s Day (pre-ordered ahead and picked-up ready-to-serve), Pre-ordered and fully-cooked turkeys for Thanksgiving or other holidays, steaks for two for a date night at home, the list is endless. If you have a drive thru-operation, consider doing the same.
Consumers have had to alter their lifestyles and the way they think, down to their most basic habits – including thinking twice before daring to order food. In order to survive in the restaurant landscape, having a seamless practice for contactless carryout will be very important. consumption habits) will change significantly.
They appreciate restaurants that use AI and data analytics to anticipate their needs, remember their preferences, and offer seamless ordering processes. By understanding and catering to these evolving expectations, restaurants can create more engaging and satisfying experiences for their guests.
Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Restaurants have helped to make these meetings more interactive by offering catering and events services to their corporate clients and virtual staff.
At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.
Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Order-Only Automats: Pros and Cons. What Are the Pitfalls of Order-Only Machines?
But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. Instead of trying to pass them off as regular eateries, some education may be in order.
In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Top key players in the restaurant and service industry are working towards the development of robotic services to improve and cater to current requirements.
We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.
restaurant delivery revenues are expected to reach nearly $80 Billion by 2022 and digital ordering and delivery has grown 300 percent faster than dine-in traffic since 2014. consumers order delivery or takeout once a week. 20 percent of consumers say they spend more on off-premise orders compared to a regular dine-in experience.
As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.
Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale. in the online food delivery sector.
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