7 Shifts

MAY 11, 2022

So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. Emerging trends like the “next-gen casual” restaurant. There is a ton of opportunity for independent diners to leverage loyalty programs. Next-gen Casual” restaurants are an emerging trend. Meet Danny Klein.

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Loyalty Program Sports Magazine Food 195

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

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2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. Hold the pickles but double-up on mayo. Gluten-free buns, please. Supersize it – every time.

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Loyalty Program Fast Casual Customer Experience Customer Service 212

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MAY 24, 2022

This payment method makes it easy for customers to pay for their meals instantly while helping the restaurants attract a larger audience and build a strong loyalty base. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 179

Marketing Loyalty Program Fast Casual Coupons 179

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

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Loyalty Program Mobile Ordering Customer Service 2022 188

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus. Despite industry challenges, efficient operations and customer engagement help fast-food chains thrive.

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Future Food

SEPTEMBER 6, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

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Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. When given this option, the average spend also increases by 26% in QSR and 13% in casual and fast-casual restaurants. Loyalty Perks.

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Customer Experience 2020 Loyalty Program Fast Casual 136

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

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2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 16, 2021

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. Personalization has even been deemed the holy grail for restaurants, especially since customer loyalty can help increase sales. A simple facial expression can elevate the customer experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

MBB Hospitality

JANUARY 30, 2024

These deals play a pivotal role in drawing new customers and securing the loyalty of regulars. A well-crafted restaurant promotion can turn a casual visitor into a steadfast patron, making it an essential tool in the restaurant’s marketing arsenal. They’re supposed to be a siren call to food lovers.

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Loyalty Program Social Media Customer Experience Events 52

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual. Brand Engagement.

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2021 Fast Casual Mobile Ordering Social Media 170

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. and grocery boxes delivered directly to home offices.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MAY 5, 2022

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events. Innovative Loyalty Schemes. Enhancing customer experience.

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Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Some implemented loyalty programs to promote recurring customers. As is the norm in the widespread economic landscape of 2022, inflation has well-and-truly hit the restaurant industry.

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Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

DECEMBER 28, 2020

With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs. According to research from Technomic , 40 percent of Americans took advantage of takeout and curbside delivery (at both fast casual and dine-in) during the pandemic.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

DECEMBER 28, 2020

In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers. Your CRM database can play a vital role while creating loyalty programs.

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Loyalty Program Email Marketing Social Media Customer Service 98

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. Make them feel special.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business. Here is where you'll want to give investors an overview of your business. you'll use, and what makes your new business special.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 24, 2020

Take the casual-dining chain, TGI Fridays, for example. With the right tech, it’s easy to promote loyalty programs, customized offers, and coupons through social media, email, and other marketing channels, such as text messaging. Updated restaurant technology is the key to being a modern, successful establishment.

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Online Ordering Ordering Coupons Social Media 231

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Reward loyal customers with discounts.

Seating 221

Seating Email Marketing Marketing SEO 221

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

JANUARY 13, 2021

QSRs and fast casuals are right to innovate and add to the drive-thru lane, but the investment is only as good as the execution, according to consumers. Consider these additional stats: 88 percent of families report visiting the drive-thru in the past two months. 85 percent of millennials and Gen Zers have, too.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. We’re achieving one-to-one marketing and targeted incentives. Today, those are table stakes – basic expectations.

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Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

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Franchise Franchising Loyalty Program Kitchen Safety 154