Restaurant Business

JUNE 11, 2025

A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. News food drink Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Fast Casual 167

Fast Casual Front of House Back of House Leadership 167

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I By Joe Guszkowski on Jun. By Joe Guszkowski on Jun. Sign up here.

Leadership 150

Leadership 2025 Fast Casual Franchise 150

Restaurant Business

JUNE 12, 2025

News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Premium Emerging Brands Pepper Lunch carves a niche in the Panda Express-dominated world of Asian fast casual The Japan-born franchise brand has 540 units globally, but only nine in the U.S.

Delivery 164

Delivery Leadership 2025 Advertising 164

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. From all the other conversations, I highlight, in the same chapter, many advice about leadership. I learned many lessons while writing this book, about leadership, about food, and about me as an individual.

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Food Book Travel Leadership 450

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

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Fast Casual Leadership 2025 Loyalty Program 140

Restaurant Business

JUNE 11, 2025

After fast-casual chain &Pizza heard from customers that its prices were too high , it lowered them late last month and simplified its menu structure to highlight affordable options. Wendy’s launched a 100 Days of Savings summerlong promotion, serving up a variety of deals through its app. It’s a unique spin on Southern comfort.

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Fast Casual Cash Management Leadership Retail 155

Modern Restaurant Management

JUNE 9, 2021

This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food. An idea on the minds of foodservice leadership post-pandemic is the ghost kitchen – a kitchen dedicated to prepping food without maintaining a dining space. Ghost Kitchen Roll Out.

Kitchen Safety 423

Kitchen Safety Food Supply Fast Casual Food Safety 423

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. million. .”

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Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.

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Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 4, 2019

Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus. The most innovative minds in the industry believe they can, and are actively engineering the obsolescence of the binary model and the emergence of the omni-channel experience. Want a lightning-fast grab-and-go experience? Or can they?

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Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Paris Baquette's Leadership Changes.

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Franchise Franchising 2020 Leadership 341

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurants will become increasingly casual.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. .”

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Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

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Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

7 Shifts

MAY 17, 2022

Because the industry needs true innovation, maybe not in product, but in people management strategy and in value proposition,” says Andy Hooper. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria. They must be lived. &pizza

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JUNE 1, 2022

Restaurant Franchising and Innovation Summit. Website: Restaurant Franchising and Innovation Summit. Topics: Franchise Staffing, Branding, Operations, and Innovation. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership. Topics: Marketing.

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2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 28, 2020

This growth is fueled by an aggressive expansion plan for their restaurant and consumer customers, as well as an eye towards ongoing innovations like the Green Circle Chicken, a unique vegetable-fed bird that eats excess vegetables rescued from restaurant kitchens and markets. Zagat debuted Zagat Stories.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.

Waste 255

Waste Food Leadership Customer Service 255

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., Clinton has a proven track record of innovation and success within the hospitality industry, most recently as President of the Hospitality Solutions business at Sabre, a global public company with over $4 billion in sales.

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Mobile Ordering Catering POS Customer Experience 252

Modern Restaurant Management

MARCH 7, 2020

CAA-GBG , a global brand management platform, and The Halal Guys , the fast-casual Middle Eastern restaurant famous for pioneering American halal food, top photo, established a long-term partnership. “They have both displayed thought leadership and an unwavering commitment to driving results and performance throughout their careers.

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Food Food Supply Small Business Fast Casual 326

Modern Restaurant Management

MARCH 13, 2020

. “We believe there is extraordinary growth ahead for the Moe’s Southwest Grill brand and know that our company will be a significant partner as the brand continues to innovate and secure share in a competitive segment,” said Matt Slaine, CEO of Quality Restaurant Group and GenRock Operating Partner.

Franchise 365

Franchise Franchising Customer Experience Customer Service 365

7 Shifts

SEPTEMBER 20, 2021

Restaurant technology has seen innovation in the form of smart devices for the commercial kitchen. For fast-casual and quick-service restaurants—no more lines. Meet with leadership or management to get their take. Examples of Social Media Management Software for Restaurants. CrowdTangle. Smart Devices in Your Restaurant.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Foodable

NOVEMBER 12, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Samuel D. Fast Casual really changed the way the American consumer ate and looked at food. Brands will need to differentiate in order to stand out from the flock. And now with the last 18 months, the way in which food is ordered has forever changed.

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Fast Casual Casual Franchise Franchising 78

EATER

JULY 1, 2021

“As a small business in the pandemic, we have consistently had to think of ways to handle things better and more proactively than the guidance or regulations being issued from government leadership, at all levels, from the city to the federal,” he told Eater in an email.

Restaurant Law 246

Restaurant Law Government Back of House Email Marketing 246

Hot Schedules

OCTOBER 1, 2018

That’s why more than 230 industry leaders and innovators gathered in Austin, TX, for the 2018 edition of Spark, a conference by HotSchedules. Many of the sessions throughout the conference highlighted how strong partnerships can help restaurants champion new technology innovations throughout a brand.

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2018 Innovation Food Safety Kitchen Safety 79

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. The Coolgreens leadership team is adaptable and full of very progressive thinkers. Pieology in China.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent growth over Q2).

2019 323

2019 Compost Mobile Ordering Online Ordering 323

EATER

MAY 16, 2023

She keeps her palate sharp by consulting on restaurant wine lists, but funnels most of her time and energy into Nomadica, which is expanding its selection and working on innovating beyond the can. The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing.

Sustainability 251

Sustainability Back of House Front of House Agriculture 251

Black Box Intelligence

JANUARY 9, 2025

Key takeaways from their approach include: Data-Driven Leadership: Twin Peaks identifies under-performing units by analyzing sentiment. Additionally, this has solidified Twin Peaks’ position as a leader in casual dining. Twin Peaks aggregates feedback to identify trends and pinpoint issues.

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Point of Sale 2016 Leadership Online Ordering 52

Modern Restaurant Management

OCTOBER 16, 2019

“We are constantly working on innovations that help merchants find new, meaningful ways to reach customers and run their businesses more efficiently,” said Fuad Hannon, Head of New Business Verticals at DoorDash. To celebrate the grand opening, DoorDash is offering $0 delivery fees to DoorDash Kitchens’ restaurants ?including

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

NOVEMBER 7, 2019

Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. The fast-casual restaurants also feature homemade pimento cheese and egg salad, as well as fresh sides, soups and desserts. Terms of the deal are confidential. ” German Donor Kebab Growth.

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Franchise Franchising Fast Casual Point of Sale 194