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Win Back the Customer Relationship: Why Mobile Apps Are the Golden Ticket

Modern Restaurant Management

million new downloads. Consumers are more willing than ever before to download a restaurant app. In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.

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MRM Research Roundup: Mid-February 2021 Edition

Modern Restaurant Management

Consumers are downloading more restaurant apps and app usage has spiked. There continues to be a sharp uptick in mobile app usage since the start of the pandemic with consumers downloading and using restaurant mobile apps more now than ever before. To download the report, click here. Drive-thru. QSR Hiring.

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Practical Restaurant Marketing Inspiration in 2022

Modern Restaurant Management

One of the most common mistakes for restaurants is to have a menu available only as a PDF, which needs to be downloaded. It needs to be visible to casual browsers who simply won’t take the time to download information that should be easily accessible. That needs to go. Your menu is one of your most crucial web pages.

2022 531
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2022: A Year of Transition for Restaurants

Modern Restaurant Management

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. " Click here to download the 2022 State of the Restaurant Industry Report, sponsored by DoorDash and Paradox.

2022 518
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Keeping Up with Diners’ Expectations Amid Rising Prices

Modern Restaurant Management

Nearly half of Index respondents signed up for a loyalty program and downloaded the restaurant’s app, while 31 percent signed up for email updates. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible.

Pricing 493
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Industry Report: Restaurants face staffing challenges, old and new in 2023

7 Shifts

As CNBC reported earlier this year , the hospitality sector is seeing wage growth, particularly in the fast food and fast casual segments. Download the restaurant retention playbook below. Operators look to wage increases as a top way to tackle the tough hiring market.

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