Modern Restaurant Management

APRIL 15, 2024

For the first time this year, it also includes an educational component in which R ichard Sandoval Hospitality(RSH) aims to teach 60,000 early learners about the importance of bees through a signature in-school lesson plan in partnership with Title-1 elementary schools and through Chef’s children’s book on food sustainability.

Sustainability 189

Sustainability Education Training Social Media 189

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Culinary Cues

MAY 27, 2023

Stop walking around with your phone glued to your ear. [] TRY THE GOOD, OLD-FASHIONED BOOK CLUB: This may sound naïve, but one of the travesties of the social media generation is that so many people no longer sit down and read a book. Feed it to your staff members and talk about the book while you are engaging in daily tasks.

Technology 347

Technology Front of House Social Media Back of House 347

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Manager Log Book.

Management 370

Management Management Document Hiring 370

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Use 7shifts’ Manager Log Book to ensure that all restaurant recruiting managers understand and follow the new restaurant interviews process. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. Texting is a valid format for team training. Simply put: training employees through text message. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

AUGUST 2, 2022

You can train skills, but you can't change who someone is. Danny Meyer has long been a proponent of hiring for cultural fit, and training for skills required to do jobs: “Emotional skills are kind of baked in by the time we've already hired you. So we've never learned how to train someone who's otherwise not nice to be nice.

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

JANUARY 31, 2023

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback. This all translates to more satisfied customers and better business.

Coaching 195

Coaching Training Book Customer Service 195

Culinary Cues

AUGUST 28, 2022

Yes, we can teach or train someone to perform the steps in cooking and through practice we can do this quite well – just like it is possible to teach or train someone to play the piano or guitar, violin, or cello. It is the same as training someone to play the game of baseball, basketball, football, hockey, or golf. Sean Brock.

Book 354

Book Café Travel Training 354

Culinary Cues

MAY 12, 2022

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. From my perspective the answer lies in menu planning, training, and labor efficiency. PLAN BETTER – TRAIN HARDER. How will you approach it?

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Open for Business

MAY 9, 2024

OpenTable's private dining marketplace makes it easy for diners to find and book your space while helping you streamline your operations. Great profiles increase a diner's likelihood of booking at that restaurant once they land on the profile. Look around your restaurant and see what spaces you can offer for private events.

Seasonal Menu 78

Seasonal Menu Social Media Outdoor Email Marketing 78

7 Shifts

AUGUST 10, 2020

Document purpose, such as training materials, finance & accounting, scheduling, legal & compliance, mail and bills, etc. Manager Log Book If you put your manager log book down on your desk, you run the risk of it becoming another forgotten element in your back office. Featured Resource: Online Manager Log Book Software.

Document 351

Document Restaurant Law Book Point of Sale 351

7 Shifts

AUGUST 16, 2021

A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Tableo

JUNE 21, 2023

Training staff members at serving drinks with finesse is crucial to differentiate yourself from competitors and to improve the overall dining experience for patrons. Give them a thorough guide or book of cocktail recipes that they can refer to when making drinks. Tableo brings up client details automatically at the time of booking.

Training 40

Training Serving Customer Service Customer Experience 40

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

7 Shifts

APRIL 23, 2021

In his classic book, Setting the Table, Danny Meyer outlined his process for hiring at Union Square Hospitality Group— the 51% solution. It is in my firm conviction that an executive or business owner should pack a team with 51 percenters because training them in the technical aspects will then come far more easily.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Culinary Cues

JUNE 4, 2023

I’ve been reading an interesting book of advice from dozens of prominent chefs: “Chef Wise” from Phaidon Books. This is a compendium of quips that are based on experience; snippets of advice that we can all benefit from. It really is a valuable resource, especially for those in the early stages of a career in food.

Brewery 353

Brewery Equipment Book Blog 353

7 Shifts

APRIL 21, 2023

Kelly McCutcheon, Group Director of Training & Development at Whataburger It's hard to say where Kelly McCutcheon's love for training started. In that role, McCutcheon led the creation of the TM to GM career training program. Her drive and enthusiasm helped her get promoted to VP of Training and then VP of People.

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

JULY 31, 2020

Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Manager Log Book— Managers can keep track of whatever is important for their daily operations—from maintenance requests to customer complaints—with daily summaries sent to the whole management team.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. Culture is Critical There are endless books and resources that say, it is all about culture.

Food 187

Food 2002 Food Safety Kitchen Safety 187

Culinary Cues

JULY 27, 2022

Those flavors are restaurants we have visited, chefs who inspire us, family traditions that are part of our background, trips that we have made, books we have read, markets we have visited, kitchens where we have worked, and fellow cooks with whom we have shared a stove. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Influencer 346

Influencer Fine Dining Travel Book 346

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A group has booked the entire hotel for three days including all meals, coffee hours, and a reception with live entertainment.

Back of House 337

Back of House Hotels Front of House Book 337

Embrace the Suck

JANUARY 20, 2021

There’s a classic self-improvement book out there called The Richest Man in Babylon. The premise of the book is quite simple: Two men who grew up together lose touch and after many years meet randomly. They didn’t have adequate cash reserves and lived for the weekend sales to keep them going.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. Their company culture has been studied in books like Forked: A New Standard for American Dining, by Saru Jayaraman. Training isn't a one-and-done deal, either. The savings to your bottom line would be phenomenal!

Sports 284

Sports Training Fine Dining 2017 284

Culinary Cues

MARCH 15, 2021

If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant? When there are 100 reservations on the books – you don’t have the luxury of spending three hours to turn six-dozen potatoes. PLAN BETTER –TRAIN HARDER. LACK OF REALISM.

Education 539

Education Food Supply Training Communication 539

Modern Restaurant Management

AUGUST 10, 2022

For most teenagers and young adults, summertime means a break from the books and long hours of studying. As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training. million or 22.5 million younger workers.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

Modern Restaurant Management

AUGUST 1, 2022

While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. It’s common for candidates to book same-day or next-day interviews, and easy to automate, freeing up GMs for other work.

Recruiting 203

Recruiting Email Marketing Inventory Training 203

Culinary Cues

SEPTEMBER 4, 2023

You can see it moving in and taking up lodging in our social media streams, in books that are published, articles in the news, music that is written, and a change in what we find on our televisions. Loneliness creeps in, isolation breeds a lack of trust, and even festers anger, anxiety, and a sense of worthlessness. Food for thought.

Social Media 348

Social Media Food Safety Retail Back of House 348

Culinary Cues

JANUARY 18, 2023

This is what greatness is made of – not a chapter in a book – a moment in time. PLAN BETTER – TRAIN HARDER. Without these moments an average line cook will never become a great line cook and a great line cook will never become a successful chef. You know all of this if you spent any amount of time in a kitchen.

Back of House 379

Back of House Front of House Education Café 379

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. PLAN BETTER – TRAIN HARDER. It becomes natural – how he or she lives. Harvest America Ventures, LLC.

Front of House 353

Front of House Back of House Point of Sale Uniforms 353

Culinary Cues

JUNE 13, 2023

The plight of the worker has been immortalized in books, articles, blogs, social media posts, union contracts, songs, and movies for as long as those methods of communication have existed. Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer. you can do better than this’”. -Dr.

Article 308

Article Social Media Blog Café 308

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Continuous staff training: Regularly train and refresh your team on efficient table turnover practices.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Chowly

MARCH 14, 2024

This initiative goes beyond the surface, providing comprehensive training in fiscal management, forecasting, and budgeting. In the realm of writing, Chip’s decision to focus on marketing in his upcoming book stems from a critical observation. Learn about Digital Marketing that’s done-for-you.

Airlines 111

Airlines Sustainability Pricing Technology 111

Modern Restaurant Management

FEBRUARY 8, 2023

Automated solutions like call-in waiting, online bookings, etc., While owners, head chefs, and restaurant servers have to undergo rigorous training to keep their technical skills in tip-top shape, mental health training, essential to survival in this industry, is rarely taught. Food is a business of making people happy.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

JANUARY 11, 2024

Train your employees to give the best service possible and how to make customers feel comfortable and excited about being at your restaurant. An additional resource that will help you as a manager is a book entitled, “Unreasonable Hospitality,” by Will Guidara. Watch the online sites.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

AUGUST 15, 2022

The book was written by Pulitzer Prize-winning and New York Times best-selling author Chris Rose, and Kit Wohl with the Copeland Family and foreword by Al Copeland Jr. " The book is currently available for pre-order on Amazon. . " The book is currently available for pre-order on Amazon. Kindle E-Book.

Book 189

Book Point of Sale Seasonal Menu Food Order 189

Culinary Cues

SEPTEMBER 30, 2021

We do like to show what we can do through our menus, train our staff how each should be prepared, how they should taste, and how they must be presented on the plate. PLAN BETTER – TRAIN HARDER. Unfortunately, staffing and supply issues make large menus impossible to maintain. Prepare for the New Reality. Harvest America Ventures, LLC.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416