Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. This is also well-known in foodservice with the fast-paced work required in back and front of house.

Food 184

Food 2002 Food Safety Kitchen Safety 184

EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

Book 98

Book Food Back of House Food Order 98

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Table of Contents.

Management 370

Management Management Document Hiring 370

Culinary Cues

JANUARY 18, 2023

Whenever we (chefs) look back on our time in the kitchen, we’re able to categorize experiences in one of three silos: a learning experience, mission accomplished, or inspiration. The rhythm between front and back of the house is seamless, tempers are in check, and the night ends with everyone sharing fist bumps and high fives.

Back of House 379

Back of House Front of House Education Café 379

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 337

Back of House Hotels Front of House Book 337

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Culinary Cues

SEPTEMBER 4, 2023

It was strange at first, but then we gradually dressed up a room in our house, set up our computers, turned on the Keurig Coffee Maker and spent our days flipping from one virtual meeting to another. This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. So why not?

Social Media 348

Social Media Food Safety Retail Back of House 348

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

7 Shifts

APRIL 21, 2023

With experience in the front and back of the house, Kam Talebi has walked a mile in both shoes. What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. Maybe you realized hospitality is your passion.

Leadership 195

Leadership Training Front of House Customer Experience 195

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Culinary Cues

FEBRUARY 22, 2021

So choose where you want to sit and lets jump on the speculation train. [] NOURISH AND PROVIDE SUSTENANCE: Without a doubt – one of the primary purposes of a restaurant and one that supports the defined needs of a guest is to fill their stomachs. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

FEBRUARY 8, 2023

Automated solutions like call-in waiting, online bookings, etc., can help restaurateurs automate tasks and lessen the burden of staff running the front and back of the house. They can allocate lesser staff during off-peak hours. Having an online delivery or takeout but still maintaining that elevated service is an added plus.

Fine Dining 193

Fine Dining Technology Front of House Sustainability 193

7 Shifts

MARCH 31, 2023

If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Let’s come back to Henry. Perhaps you’re a large restaurant chain that has locations all over the country? If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Henry is ready to order some dinner. Contactless Technology.

Technology 199

Technology Front of House Back of House Point of Sale 199

SpotOn

MAY 13, 2024

“Invest in marketing , train your staff, and be ready. ” -Benson Wang, Cofounder of Palm House Hospitality Take SpotOn client Santé , for example. It's more than just being summer-ready; it's about positioning your restaurant to thrive by tapping into the season's relaxed atmosphere. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Takeaway: Book time out of your day to go over the restaurant management resources available to you and familiarize yourself with the processes you need to know. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. We have lots of time on our hands. Here are some thoughts: [] CHALLENGE YOUR PERSONAL COOKING.

Back of House 344

Back of House Book Leadership Communication 344

Culinary Cues

FEBRUARY 12, 2020

As a property chef you have reached one of the pinnacles of your career – having paid your dues and likely worked very hard in a variety of properties until demonstrating the right mix of skill, knowledge, experience, and temperament to hold the lead position in a busy kitchen. Congratulations! So.now what? So, what can be done?

Education 309

Education Consumer Goods Training Back of House 309

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. Aussie chef and TV personality Adam Liaw recently made a respectful request for the return of house wine and other affordable restaurant drink options , so let’s start there – he speaks for many people.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Fast forward a year later and the economy is recovering, albeit at a slow pace. Kitchen operations. Staff Management.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

Culinary Cues

APRIL 22, 2020

Put down the knife and back away from the table. [] YES CHEF RULES THE DAY. As previously stated – you can take the chef out of the kitchen, but you can’t take the kitchen out of the chef. This time of displacement is tough on everyone. Each of us deals, or tries to deal, with this situation in our own unique way.

Back of House 352

Back of House Point of Sale Take-out Inventory 352

Open for Business

NOVEMBER 21, 2022

Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Guests dealt with busy signals, double-booked tables, and transcription errors. People can easily view and book available tables online or via an app. Restaurants at every level benefit from reservations systems. Smooth shifts.

Reservations 78

Reservations Management Management Front of House 78

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Event Management & Booking Systems – for Restaurant and Function Venues. This is not an endorsement, please do your own assessment of suitability for your business. Goodbye barista?

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

DECEMBER 10, 2021

If you pull a joker, the meal is on the house. Book in advance, or wait half an hour for a table. Book in advance, or wait half an hour for a table. Train your staff to build other taking points. Promoting your restaurant should start with promoting the food itself. Others tend to emphasize their cheaper menu options.

Marketing 225

Marketing SEO Front of House Website Management 225

Open for Business

MAY 11, 2023

Restaurants rely on a diverse and inclusive workforce, especially in the back of the house, where many kitchens are powered by immigrants and people of color. Restaurants rely on a diverse and inclusive workforce, especially in the back of the house, where many kitchens are powered by immigrants and people of color.

Recruiting 78

Recruiting Training Workshop Back of House 78

7 Shifts

AUGUST 15, 2022

For instance, were you responsible for restaurant employee scheduling or managing a log book ? Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Table of Contents.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 113

Back of House Travel Website Management Hotels 113

EATER

MAY 8, 2023

You’d miss out on some truly compelling food experiences only a short drive or train ride away. Even before construction was completed, the chefs were supplying fruits and vegetables to some of Paris’s top restaurants, such as Mokonuts and Septime. Marine Billet The gardens at Le Doyenné. Le Doyenné A room at Le Doyenné.

Food 117

Food Seasonal Menu Back of House Training 117

EATER

APRIL 21, 2022

The Massachusetts restaurant and chef Ruth Wakefield deserve some credit for America’s favorite cookie, but certainly not all of it Ruth Wakefield was a highly accomplished person: a college-educated dietician, teacher, chef, and the founder and operator of Toll House Inn, one of New England’s most famous restaurants.

Back of House 104

Back of House Point of Sale Employee Relations Take-out 104

7 Shifts

JULY 12, 2023

I seen the books. You're classically trained. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. So basically I joined the ownership structure in September of 2019.

Front of House 370

Front of House Back of House Take-out Book 370

Sante

JUNE 9, 2020

This translates to a smaller kitchen with less culinary staff to produce a diverse, quality menu with less labor costs for the back of the house. Virginia-based Cuisine Solutions (CSI) has recently been tapped to assist with menu development, as well as kitchen design for the upcoming Taffer’s Tavern franchise.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

EATER

AUGUST 27, 2020

Davis, a prolific executive in the publishing industry, and one of few Black executives at a major publishing house, will join the publication on November 2, CNN Business reports. In her role at Simon & Schuster, Davis launched Inkwell Book Club, a national online book club celebrating Black authors.

Social Media 127

Social Media 2013 Book Back of House 127

Restaurant Clicks

NOVEMBER 12, 2021

Whether you’re into elegant eateries or laid-back atmospheres, there’s a restaurant equipped for a private, peaceful, but fun escape from the busy city for you. Whether you’re into elegant eateries or laid-back atmospheres, there’s a restaurant equipped for a private, peaceful, but fun escape from the busy city for you.

Dine-in 129

Dine-in Seasonal Menu Fine Dining Book 129

EATER

SEPTEMBER 22, 2023

Eventually, Victa moved to Las Vegas to get hands-on culinary training from chefs on the Strip. After each shoot, I make it a point to go to the back of the house to give high fives and thank each person involved for their hard work. The zoo is actually where I learned a lot about American culture. It’s my signature move.

Food 123

Food Small Business Back of House Front of House 123