Remove Book Remove Social Media Remove Training
article thumbnail

Ready To Sell? Maybe You Should Be

Modern Restaurant Management

Auggie’s became more than just a success story; it became the centerpiece of my book, Drafting a Dream. The book’s success, becoming an Amazon bestseller, reinforced the power of these lessons. The book’s success, becoming an Amazon bestseller, reinforced the power of these lessons.

article thumbnail

From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems.

Book 385
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What does the Chipotle situation say about the power of social media to keep brands in check?

article thumbnail

Online Reputation Management For Restaurants: Tips To Boost Your Online Presence

ChowNow

Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media. When guests see you consistently getting positive reviews, responding to feedback, and showing up online with intention, theyre more likely to book a table, place an online order, or come back for seconds.

article thumbnail

Get Ready for the Post-COVID Economy Now!

Embrace the Suck

Human beings are social creatures and we need each other. There’s a classic self-improvement book out there called The Richest Man in Babylon. The premise of the book is quite simple: Two men who grew up together lose touch and after many years meet randomly. It starts with social media.

article thumbnail

Four Ways to Improve Your Customer Service as a Restaurant Owner

The Rail

Invest in Staff Training The cornerstone of excellent customer service is a well-trained team. It’s easy to fall into the trap of viewing staff training as a tick-box exercise, or something that’s only important to new starters.

article thumbnail

Buzzing About Bees and Sustainability

Modern Restaurant Management

For the first time this year, it also includes an educational component in which R ichard Sandoval Hospitality(RSH) aims to teach 60,000 early learners about the importance of bees through a signature in-school lesson plan in partnership with Title-1 elementary schools and through Chef’s children’s book on food sustainability.