7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

JUNE 3, 2022

Among the over 25 set, manager recognition (or lack thereof) was one of the top three reasons that they've left restaurant jobs. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. Use Manager Log Books.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

AUGUST 3, 2023

A legacy institution, the management team at Hugo's West Hollywood and Hugo's Studio City was looking for ways to modernize their operations. They started by adopting a cloud-based point of sale in Toast , and added 7shifts to aid in managing their growing team. Problem Hugo's opened when bookkeeping was done in physical books.

Point of Sale 195

Point of Sale Audits Book POS 195

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. A match made in doughnut heaven ??

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Why did you want to write this book and why now?

Sustainability 184

Sustainability Book Waste Food Supply 184

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

MAY 3, 2021

Here’s how 7shifts labor management platform can help you turn your best summer yet. This added layer of communication and accountability among your team can help stay on top of things and focus on providing the best experience possible for everyone. Manager Log Book Managers get a communication upgrade, too.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 347

Technology Front of House Social Media Back of House 347

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 106

Coaching Franchise Franchising Leadership 106

Social Hospitality

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Good customer communication is another vital pillar of long-term success in this industry. At the same time, they elevate security on the premises.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 144

Communication Online Ordering Technology Sourcing 144

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. Managing dozens (if not hundreds) of team members. And that's the tip of the iceberg for multi-unit restaurant management. A consistent guest experience. says Megges.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Your time management most likely sucks. Communication in restaurants sucks!

Coaching 338

Coaching Email Marketing Communication Workshop 338

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

JANUARY 13, 2022

Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management. Management has to provide training that matches the level of excellence they wish to deliver to their diners.

Front of House 209

Front of House Kitchen Safety Customer Service Point of Sale 209

Focus POS

AUGUST 12, 2020

It’s tempting to use sales figures as proof that you’re managing your restaurant well. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. High Employee Turnover .

Management 167

Management Management Customer Experience Point of Sale 167

7 Shifts

AUGUST 26, 2019

After struggling with time and money lost to manual scheduling, they ditched spreadsheets to streamline their scheduling, communication, and performance tracking with 7shifts’ easy-to-use, intuitive labor management platform. We chose 7shifts because mainly the Manager Dashboard [and Manager Log Book].

Website Management 247

Website Management Social Media Communication Book 247

7 Shifts

JANUARY 31, 2023

Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback. Uncovering an employee's potential Oak and Stone had an employee that didn’t speak English, creating communication challenges and frustration.

Coaching 195

Coaching Training Book Customer Service 195

Sling

AUGUST 15, 2022

That said, some states have laws on the books that make it illegal to ask for someone’s salary or wage history. But there are some variables that all managers would like to know during the hiring process. Doing so paves the way for any future communication you may need to have with that person or that business.

Management 78

Management Management Reference Hiring 78

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). We learned that people more often leave their manager than leave their job. By establishing what your core values are. So we've never learned how to train someone who's otherwise not nice to be nice.

Leadership 370

Leadership Webinar Hiring Training 370

Goliath Consulting

JULY 19, 2023

In this article, we are thrilled to introduce a remarkable new book written by our very own Jay Bandy. Join us as we delve into the key takeaways from this enlightening book. Bandy shares practical tips for fostering a positive work environment, effectively managing a diverse team, and enhancing employee engagement.

Leadership 78

Leadership Book Seasonal Menu Customer Experience 78

Sling

AUGUST 6, 2020

If you’re looking for a way to ensure that projects large and small are successful, implement project management methodologies into your workflow. The methodology you adopt serves as the foundation of your activities and defines how you and your team work, communicate, and manage the tasks involved. Risk reviews. 1) Six Sigma.

Management 78

Management Management Small Business Government 78

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

Hiring 195

Hiring Front of House Back of House Document 195

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This allows for better planning and faster turnover.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Gourmet Marketing

JUNE 21, 2021

Most hotel managers. Must juggle a variety of tasks, from marketing the business and encouraging more bookings to balancing revenue and expenses. Managers also must have the traits of a good leader – they need to be friendly and personable, have excellent communication skills, manage their time well, and much more.

Hotels 52

Hotels Management Management Leadership 52

7 Shifts

SEPTEMBER 19, 2022

What about managers? Establish Clear Lines of Communication. Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Communication breaks down. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Sling

MARCH 16, 2023

Job shifts (or “work shifts”) are blocks of time that divide the day into more manageable parts so your business has employees at work for all the hours that it’s open. This type of schedule can provide a better work-life balance for employees while still giving management the ability to plan and predict labor costs. to 6:00 p.m.,

Management 78

Management Management 2023 Book 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 398

Management Management Email Marketing Point of Sale 398

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. How To Manage Employee Turnover. The post Employee Turnover Explained: What It Is And How To Manage It appeared first on Sling.

Management 144

Management Management Employee Relations Insurance 144

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Communicating your mission, inspiration, and unique offering—including visuals—makes people feel more invested in the experience. Make sure you put it in a place where it can’t be missed to maximize guest bookings.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Culinary Cues

AUGUST 14, 2020

Support your local bookstore where the owner and staff are excited to turn you on to a new book. Small, personal and people first always shines above large and business first. So why is this so? It’s all about power and fear of losing it.

Small Business 371

Small Business Leadership Customer Service Communication 371

Sling

MARCH 21, 2021

If your business is looking for ways to cut costs and gain real-time control of its mobile workforce, fleet management might be the solution. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow. What Is Fleet Management?

Management 78

Management Management Loyalty Program Hiring 78

Modern Restaurant Management

APRIL 18, 2023

Brezinski chronicles his award-winning career and the drama behind the curtain is front and center in his new book called " ForkFight!: Why did you write this book and why now? It’s a passion of mine and I’ve always been told that I ‘should write a book’ about my journeys in the restaurant business.

Fast Casual 166

Fast Casual Casual Food Book 166

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. Technology also helps bridge communication between restaurant management and staff. Managers can also assign tasks more quickly through the system, allowing frontline staff to immediately take action. Kitchen operations.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Modern Restaurant Management

AUGUST 14, 2023

The best restaurant branding ideas encompass the overall experience and perception people have of your restaurant — communicating your values, personality, and unique offerings. Any time your business creates marketing materials or modifies the dining room, it should be cross-referenced against the brand book.

Social Media 166

Social Media Book Customer Experience Design 166