ChowNow

JUNE 27, 2025

Restaurant review sites aren’t just for diners—they’re also savvy tools for restaurant operators to gather customer feedback and help control the narrative around their dining experience. But again: how do you know which ones deserve your attention? family-friendly,” “vegetarian options”) 2.

Website Management

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded. Whats the food in Sri Lanka like?

Hotels

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events

ChowNow

JULY 11, 2025

Good example: A fine dining restaurant using just five clearly defined sections—Small Plates, Mains, Sides, Desserts, and Beverages. Poor example: A fast-casual spot that breaks the menu into 12 categories—some redundant (“Wraps” and “Handhelds”), some confusing (“Buildables” instead of “Bowls”).

Menu

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience

SpotOn

NOVEMBER 29, 2024

"Gastropub" has become a popular restaurant industry term, alongside "fast casual" and "small plates." " The term gastropub combines "gastronomy" and "pub," promising high quality food and drinks and a down-to-earth, casual vibe. The scotch egg is a classic gastro pub menu item.

Fast Casual

The Restaurant Group

DECEMBER 28, 2024

A simple food photo can entice potential diners to book a table or order online. If your vibe is casual, use friendly and relaxed language. For upscale dining, go with elegance and sophistication. Leveraging User-Generated Content Encourage Customer Posts Ask your guests to share their dining experience using a custom hashtag.

Social Media

EATER

FEBRUARY 14, 2025

If weeknights are for riffing, Sunday nights are our time to go by the book, giving us a chance to test out our ample cookbook collection. We went to restaurants sometimes, we cooked together other times. But date nights happened sporadically, and we didnt call them that, if we called them anything at all. Or should we do a night pop-up?

Take-out

Restaurant Business

JULY 15, 2025

Image courtesy of OpenTable Reservations platform OpenTable has launched an AI chatbot that can field customer questions about different restaurants before they book a table. OpenTable says the bot will save customers time and will help restaurants capture more bookings by providing needed information fast. By Joe Guszkowski on Jul.

Leadership

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering

Lavu

JUNE 26, 2025

Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI. If you run a fast casual or quick service restaurant, you have the option of improving the customer experience by using self-order kiosks.

2025

Paper Chase Accountancy

JULY 25, 2025

Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering. Complex Revenue Streams: Revenue can come from room nights, food and beverage sales, event bookings, spa services, merchandise sales, and more, each with different recognition rules and tax implications.

Hospitality

Perfect Daily Grind

JUNE 18, 2025

From 26 to 28 June 2025, World of Coffee will take place at Palexpo in Geneva, Switzerland. The event is expected to attract over 13,000 visitors from 150 countries, as well as more than 430 exhibitors and 120 roasters, making it one of the largest international B2B specialty coffee trade shows. All winners will be announced at the expo.

Café

SpotOn

DECEMBER 30, 2024

Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs. Look in your POS reporting for hourly labor and check your books for the others. Gross and net profit margins for restaurants What is the average restaurant profit margin?

Operations

Paper Chase Accountancy

JULY 9, 2025

” Average Check: This represents the average amount that is spent by each customer dining. When operating a hospitality business, it’s hard to know if your financial metrics are on par with the industry, especially with a changing economy and unique concept types. Labor Cost: The cost incurred by a business to pay its staff.

Hospitality

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. “Off-premises dining has become a key revenue driver and an essential way to engage consumers,” said Dr. .

Reservations

EATER

APRIL 30, 2025

Best known today for the spectacular sugar, marzipan, and pastry sculptures he designed and built called pices montes which still exist in fine dining, but are now more commonly made of chocolate Carmes real legacy came out of his systemization, rationalization, and professionalization of French cuisine in the early 1800s.

Fine Dining

EATER

JUNE 3, 2025

In their new books, writers John Birdsall and Erik Piepenburg prove the importance of queer placemaking and creativity Vnyl was a kitschy diner around the corner from my moms office in Manhattan, its walls decorated with things like old records and Elvis figurines, its bathrooms adorned with collage portraits of pop stars.

Food

Hot Schedules

MARCH 11, 2025

Optimizing employee scheduling Streamlining recruitment Enhancing HR and payroll functions Accelerating employee access to pay Digitizing employee tip payouts Managing inventory efficiently How did you hear about us?

Hotels

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Booking an in-person reservation was a much more immersive experience. meal delivery consumer spending.

Online Ordering

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024

Modern Restaurant Management

MARCH 31, 2021

Restaurant management can put some thought into reconfiguring any dining area to make the space feel exclusive and welcoming, not bare or half-empty; this will likely mean the removal of furnishings that don’t allow social distancing. Safety and Normalcy.

Online Ordering

Modern Restaurant Management

APRIL 4, 2024

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. Why did you want to write this book and why now? I hope the title captures the dual goals of the book. I hope the title captures the dual goals of the book.

Sustainability

Modern Restaurant Management

MAY 1, 2020

Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce. But it doesn’t have to be that way.

Dine-in

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. Even a casual corner bistro can easily book up. Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence.

Fine Dining

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

Franchising

7 Shifts

OCTOBER 1, 2024

60% of guests who have a positive experience are likely to dine at a restaurant more frequently. High-quality food not only satisfies hunger but also creates memorable dining experiences that customers will want to repeat. Moreover, the menu sets expectations for the dining experience.

Customer Experience

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Or to eat out at all?

Outdoor

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn Acquires Hefty Portfolio. Before and After.

Franchise

Modern Restaurant Management

SEPTEMBER 27, 2024

Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. Economic Uncertainty (52 percent) 3.

Food Truck

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. And compliance?

Management

7 Shifts

SEPTEMBER 19, 2024

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. A payroll provider that couldn't support employees with multiple roles. Solution: Team management software that handles scheduling, time clocking, and payroll in one place.

Cash Management

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

Outdoor

EATER

JULY 11, 2022

Between the return of long lines for pastries and increasingly impossible-to-snap-up bookings, the tables are hot, once again. According to data from Yelp , searches for reservations in the first quarter of 2022 were up 107 percent compared to the same period in 2021, and interest in indoor seating is significantly outpacing outdoor dining.

Front of House