Culinary Cues

JUNE 16, 2020

You can sense it in the air, you can feel it in your bones, and you can hear it in the silence – the energy that had surrounded the career of professional cook is down a few quarts. After a period of time – that restaurant meal was pushed to the back burner. Is this a barometer for change? Is this where we are at?

Social Media 366

Social Media Entertainment Email Marketing Customer Experience 366

Culinary Cues

APRIL 5, 2021

By the time I graduated from high school I had worked at a few restaurants and found myself holding down a line position dropping fries and fish fillets into 375-degree oil. For years now I have preached how important it is to establish your goals and then create a roadmap to get to your eventual destination.

Take-out 448

Take-out Small Business Food Order Café 448

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. Managing how people see your business online can mean the difference between success and struggle. It involves making sure customers find positive, accurate information. A strong online reputation leads to better customer trust.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

7 Shifts

MARCH 8, 2023

Embrace new challenges: You are open and adaptable to change and are willing to step out of your comfort zone, pushing yourself towards continuous self-improvement. Act like an owner: You instinctively put the business needs before your own and have a bias towards action. Some of the recurring themes we heard?

Customer Experience 366

Customer Experience Leadership Blog Employee Relations 366

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. This is where being well-equipped with a fool-proof restaurant marketing plan comes in. How do you create a good restaurant marketing strategy? Following these steps, you can create a marketing strategy suited to your business needs.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

POS 164

POS Mobile Ordering 2030 Customer Experience 164

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Future Food

FEBRUARY 9, 2021

Adam D'Sylva’s Lollo Restaurant Image Via Delicious. Food and Entertainment driving immersive experience. In this blog my aim is to talk about the ever-increasing spend potential on food and beverage based around a number of “Happiness—hungry” experiences. Newly opened Lilymu, Parramatta Square Image Via Timeout.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

The Restaurant Group

SEPTEMBER 16, 2020

These challenges have been especially taxing on the restaurant industry and its more than 13.5 These challenges have been especially taxing on the restaurant industry and its more than 13.5 According to the National Restaurant Association, as of mid-September, 1 in 6 restaurants had shut their doors, either permanently or long-term.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Sling

AUGUST 9, 2021

A good restaurant floor plan can mean the difference between a crowded, chaotic environment and a spacious, relaxing environment. The best option for you, your team, your customers, and your business overall is the spacious, relaxing environment. But how do you go about creating such a restaurant floor plan?

Seating 148

Seating Small Business Dine-in Sourcing 148

Clover - Restaurants

SEPTEMBER 4, 2024

Quite possibly, your restaurant table turnover rate isn’t high enough. In a full-service restaurant, satisfied diners may linger over conversation and coffee. Or, your customers are waiting to receive their checks, so they can pay and leave. Divide by the number of tables in your restaurant.

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

The Rail

JUNE 10, 2022

By Owen Baker, Contributor Delicious food is a great way to keep your customers, but you need to do more. The industry is competitive, so you must step up your marketing campaigns. Restaurant email marketing through newsletters is one of the best ways to market your business. Here’s 30% Off Your Next Order.

Email Marketing 130

Email Marketing Coupons Social Media Events 130

Gourmet Marketing

SEPTEMBER 10, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. It’s also vital to understand the basics so that you can design a website that’s right for your restaurant. Design Inspiration.

Design 85

Design 2021 SEO Mobile Ordering 85

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house.

FOH 78

FOH BOH Front of House Customer Experience 78

360Training

JANUARY 3, 2020

Improving your restaurant’s inventory management is the quickest and most effective way to save money and increase revenue. Unfortunately, many restaurant managers and employees don’t know how to manage inventory effectively. What is Restaurant Inventory Tracking? . What foods are customers consuming?

Inventory 88

Inventory Food Supply Kitchen Safety Food Safety 88

Future Food

FEBRUARY 25, 2020

Good Luck Hot Pot Restaurant Empty due to the effects of the Coronaviris. Improving the sustainability of your restaurant during challenging times – a lesson for everyday trading. Melbourne institution Shark Fin House closed after customer numbers fell by 80%. Restaurants reaction due to Coronavirus.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. 5) Extend Your Reach With A Food Truck.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant Clicks

FEBRUARY 10, 2020

Your restaurant’s online ratings and reviews are important to monitor. Most consumers check reviews and ratings before visiting a business, so your online presence can seriously affect whether or not a customer converts. . There are a few tactics you can take to improve your restaurant’s reputation online. .

Customer Experience 69

Customer Experience Customer Service Consumer Goods Small Business 69

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant365

JUNE 4, 2021

As a restaurant owner or operator, you always have restaurant profitability on your mind. But when you think of restaurant profitability, are you thinking about both the short-term and the long-term? Understanding your profitability and working to improve it, piece by piece, is the key to long-term restaurant success.

Point of Sale 78

Point of Sale Loyalty Program Inventory Customer Service 78

Restaurant Clicks

JANUARY 9, 2020

Opening your own restaurant is an exciting business venture. Wanting to start a restaurant business and knowing how to open a restaurant are two different things, however. If you have a passion for food, food service, or bringing people together over a meal, the restaurant business might just be for you. .

License 78

License Equipment Website Management Hiring 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. .

Management 78

Management Management Cash Management Mobile Ordering 78

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. Restaurant Marketing Ideas. The restaurant business is an extremely competitive industry. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Apicbase

OCTOBER 24, 2022

Managing a restaurant business is quite tricky. You need to ensure that the customers are getting what they paid for. Another challenge for restaurant owners is competition. You’ll be surprised as food trucks and stalls suddenly appear near your area, grabbing people’s attention.

Loyalty Program 52

Loyalty Program Social Media Website Management Food Order 52

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. It can be an overwhelming process to research and identify which POS system is the best for your restaurant because they all differ in the features and functionalities offered.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. But we all know how tedious this process can be, especially if your business wants to save more than it spends.

SEO 52

SEO Definition Online Ordering Website Management 52

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. Why run a restaurant at all?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. Why run a restaurant at all?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Culinary Cues

DECEMBER 26, 2020

This is where the restaurant industry is today, this is where chefs, cooks, and restaurateurs sit in the moment, and this is what keeps us all up at night – challenges without definitive answers. During each of these events small businesses like restaurants have been challenged to stay afloat, yet alone grow.

Fine Dining 493

Fine Dining 2008 Kitchen Safety Customer Experience 493

Culinary Cues

NOVEMBER 20, 2023

This was a tradition of early holiday shopping, hoping to beat the maddening crowds that typically flood shopping districts and restaurants this time of year. The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. Even then he was speaking of the interdependence of us all.

Customer Experience 445

Customer Experience Customer Service Food Safety Hospitality 445

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487