Culinary Cues

AUGUST 14, 2020

Study and watch – these are the characteristics of businesses that are supported by loyal customers, able to attract great people, viewed as wonderful places to work, and willing to share the responsibilities of leadership. Support your small businesses – they have product, real service, and most important: heart and soul.

Small Business 371

Small Business Leadership Customer Service Communication 371

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Restaurant & Retail Revel(ations). It is Secret Sauce's mission to find more customers and turn them into repeat business.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Culinary Cues

JANUARY 4, 2021

EXPERIENCE – Horst Shultze, a young bellman at a hotel used his experience of working his way through various positions to eventually land the position of CEO of Ritz Carlton Hotels and their approach towards Total Quality Management. The retail business was re-invented. The taxi business was re-invented.

Customer Service 445

Customer Service Customer Experience Hotels Small Business 445

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. When pen and paper, voicemails, even spreadsheets failed to scale, HotSchedules expanded that vision to include a complete labor management tool to help operations leaders control their labor costs, manage compliance and build great teams. HotSchedules Gets a New Look.

Retail 78

Retail Customer Service Hospitality Hotels 78

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. For some customers, digital touchpoints may be the only ones they have with your brand. Prioritize Digital Experiences.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Additionally, trust between management and staff grows when employees don’t have to risk illness themselves working alongside sick coworkers. b3lineicon|b3icon-conference|?|Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Culinary Cues

DECEMBER 17, 2020

There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables. These restaurants rely on linen companies for this service as they rent all of the above.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Predictive Scheduling Comes to the Windy City and City of Brotherly Love.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97

Modern Restaurant Management

SEPTEMBER 10, 2021

Combining a shortage of customers and employees as a result of the COVID-19 pandemic with the ongoing flux of health code restrictions, restaurants are struggling to drive traffic and relevance within respective customer bases. The advantages of hologram technology aren’t limited to novelty, either.

Entertainment 177

Entertainment Social Media Customer Service Technology 177

Future Food

NOVEMBER 30, 2021

The last few months in the commercial catering world has been a hive of behind the scenes activity and jostling for position in a stayed market, as the pandemic has accelerated senior management team’s collective inertia or depending on who you talk to, the more fashionable ‘agile pivot’. Let’s find out.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Modern Restaurant Management

DECEMBER 11, 2020

According to Deloitte , holiday retail sales this year should rise between one and 1.5 This is a perfect time to get in front of your customers with meaningful content that reinforces your brand and positions you as a thought leader. This is also a great time to guest blog and contribute on social media often.

Social Media 211

Social Media Consumer Goods Online Ordering Leadership 211

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. That affects things like employee satisfaction, customer sentiment, and even your bottom line. These are the hourly employees who form the backbone of your business, and of the hospitality and retail workforce as a whole.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Inventory Customer Service Website Management 98

Restaurant365

NOVEMBER 5, 2019

Food cost is heavily influenced by your inventory management. With the restaurant industry’s notoriously razor-thin margins, controlling food costs — and managing your inventory — are essential for a healthy bottom line. What is a Restaurant Inventory Management System?

Inventory 74

Inventory Technology Management Management 74

Restaurant365

JULY 21, 2021

How do you keep track of all these different shipments and ingredients to minimize food waste, ensure you are prepared for service, and optimize what you’re spending on your ingredients? Understanding how to master restaurant inventory management is an invaluable skill. Set up your POS to track restaurant inventory.

Inventory 78

Inventory Management Management Waste 78

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. In simple terms, profit is the difference between what you earn for a product or service and what you spend to provide that product or service. This is a common question many owners and managers ask in regard to accounting for their business.

Small Business 145

Small Business Cash Management Customer Service Inventory 145

Bingage

NOVEMBER 29, 2019

Normally a food place is open for more than 14 hours thus it is must that a manager have a strong energy level to deal with the various task of a daily routine. There is a number of Restaurant manager responsibilities and task. Top customer retention strategies help with getting repeat customers. Recommended Read: 1.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Future Food

DECEMBER 5, 2019

Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality. Service Excellence at every price point. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? The built-in flexibility of the concept means that your business can customize the rewards to fit the interests of everyone on your team. 10) Laundry service. 11) Flexible schedule.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Future Food

APRIL 17, 2019

In this two-part blog, I will share with you, insights into what malls, shopping centres and retail precincts around the world are planning for the future; so that they remain relevant and maximise market share. Modern malls are the complete expression of the new reality that hospitality and entertainment are the new retail.

Hospitality 92

Hospitality Food Entertainment Retail 92

Sling

MAY 31, 2021

In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. But in order to make your employee application form as consistent as possible, start with a basic template and customize from there.

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

EATER

JUNE 18, 2020

One of the major obstacles to this switch was packaging,” he says over email — which means that any flour company that had recently stocked up on retail-size bags found itself best prepared to meet demand. Whatever the reason, it made many home bakers happy. She bought it anyway. Every day, people are ordering,” she says. “I

Retail 101

Retail Food Supply Website Management Email Marketing 101

Izettle

OCTOBER 27, 2021

The Zettle Terminal puts a store kit in the palm of small business owners’ hands, helping them manage sales, inventory, reporting and payments in one place. In 2022, the Zettle Terminal will feature an integrated barcode scanner which would provide a seamless checkout for customers on the go.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52

Izettle

OCTOBER 27, 2021

The Zettle Terminal puts a store kit in the palm of small business owners’ hands, helping them manage sales, inventory, reporting and payments in one place. In 2022, the Zettle Terminal will feature an integrated barcode scanner which would provide a seamless checkout for customers on the go.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52

Sling

NOVEMBER 19, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. But what recruitment strategies are right for your business? 2) Host A Virtual Meetup. 4) Perfect Your Interview Skills.

Recruiting 78

Recruiting Hiring Management Management 78

Future Food

AUGUST 14, 2019

Today’s world of eating out and retail food is changing fast. The food service industry has been growing year on year partially in response to the demands of our increasing population. As a consequence, the food service industries are responding and adapting with incredible speed to the growing demand for plant-based food.

Social Media 79

Social Media Café Retail 2014 79

Sling

OCTOBER 30, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. Top 11 Interview Questions For Managers. But what recruitment strategies are right for your business? 2) Host A Virtual Meetup.

Recruiting 78

Recruiting Hiring Management Management 78

Restaurant365

APRIL 8, 2021

As restaurants adapt to how customer dining preferences have changed, ghost kitchens are now more popular and quite often more profitable. In fact, many customers don’t realize that they are ordering from a ghost kitchen. It is a chance to move your food delivery operations to where customers are located.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Restaurant365

OCTOBER 8, 2021

This kind of restaurant serves customers solely through online orders and delivery. This allows a virtual kitchen business to pursue lower-cost retail locations. Your ghost kitchen may be able to function as a centralized commissary or production hub, streamlining labor costs or even inventory management.

Front of House 78

Front of House Back of House Website Management Delivery 78

KaTom

OCTOBER 10, 2019

in July 2018, the folks at Stay Golden have raised the bar for coffee operations in Music City and beyond; their offerings now include two restaurants, a roastery, and retail and wholesale products. “We sell retail bags online and cases of retail or 5-pound wholesale bags to customers. A FETCO Partnership. .”

Retail 61

Retail Customer Service Customer Experience Equipment 61

The Restaurant Times

JUNE 1, 2022

This blog post will give you a clear idea of precisely what you need to do to turn your sweet dream into a freshly served reality. The location should have good visibility to attract customers from off the street. You may either purchase a retail shop or decide to rent one. Food Service License. But no need to worry.

License 52

License Insurance Employee Relations Website Management 52