Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. Image via Frameweb. Charlie Carrington pivoted to delivery home meal box but tied in video master class.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. While money isn't everything, it's one of the biggest pain points for restaurant workers right now. For the average restaurant, that means serving four more customers a day. They aren't making enough money.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Can't find what you're looking for?

FOH 195

FOH BOH Social Media Fine Dining 195

Future Food

APRIL 17, 2019

Positioning Your Shopping Centre’s Food & Hospitality For The Future. FOOD, HOSPITALITY, ENTERTAINMENT & BEAUTIFUL SPACES! As Shopping centres are changing rapidly, food and hospitality is central to the business case, physical environments are crucial in creating the Centre’s Point of Difference (P.O.D.).

Hospitality 92

Hospitality Food Entertainment Retail 92

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Future Food

JULY 28, 2020

Food & Beverage Strategy - Future Focused Diversification of Food and Hospitality Destinations is the key to Success. The Developer’s viewpoint is always about the “Business”; maximising asset value by way of sales, rents and guaranteed repeat patronage. To secure repeat business we need to think like our customers.

Beverage 78

Beverage Food Point of Sale Customer Experience 78

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Hot Schedules

NOVEMBER 3, 2020

S ome may look back on 2020 as the year that fundamentally changed the hospitality industry – and they wouldn’t be wrong. We’re highlighting three fundamentals of running vital restaurant operations that logistically may look different today, but are rooted in what’s always made this industry successful – hospitality.

Operations 148

Operations Document Point of Sale Social Media 148

Culinary Cues

APRIL 15, 2020

It seems that we have reached a point where acceptable casualties is a consideration in so many decisions. Throughout history – restaurants have been integral to civilized communities. Restaurants are more than places where we can fill our stomachs – so much more. restaurants were always one of the first signs of community spirit.

Travel 367

Travel Small Business Point of Sale Back of House 367

Culinary Cues

APRIL 24, 2020

It was an emotional experience reading this article and knowing that thousands of other chefs and restaurateurs across the country could have written a similar one. Followers have a need to feel needed and be successful with their work, but seek to have someone else point the way and support their efforts in the process.

Article 309

Article Point of Sale Take-out Dine-in 309

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 227

Customer Service 2020 Social Media Mobile Ordering 227

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. During the course of the pandemic, food delivery sales exploded with growth of 250% over non-COVID times (data courtesy of Illion).

2022 145

2022 Design Food Back of House 145

The Restaurant Group

OCTOBER 11, 2021

Visiting and eating at a restaurant is an experience in itself, and many elements need to be curated just right so that your customers will want to visit again and again. Effective restaurant design is known to enhance customer satisfaction [1] , making it all the more important to ensure the proper layout of your restaurant.

Design 78

Design Customer Service Point of Sale Customer Experience 78

Restaurant365

JANUARY 7, 2022

Sidewalks, parking lots, and even rooftops have become second dining rooms, each requiring special touches to intrigue customers and keep them coming back. From portable space heaters, heating fans, overhead heaters to firepits and elaborate fireplaces, there are plenty of ways to create a warm and cozy outdoor experience.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Open for Business

NOVEMBER 21, 2022

Others need an all-in-one platform that helps with every area of the hospitality business. It also helps you easily see and make sense of sales data. You decide what kind of awards or points to attach to the program. Employees can earn gift cards or you can customize the rewards. Agorapulse.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I Think like a customer.

Customer Service 98

Customer Service Café Hiring Point of Sale 98

Future Food

SEPTEMBER 10, 2019

The essence of the Hospitality industry is that it is not about the volume of food around, but the quality and consistency to drive sales and bring customers back time and time again. In shopping for groceries, customers generally have a fairly defined budget as to what they will buy and how much they will spend.

Food 68

Food Point of Sale Hospitality Entertainment 68

Hot Schedules

MARCH 29, 2021

For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Where Business Meets Technology. Assen Kapitanov on His Journey as a Product Owner at Fourth. Assen has been a Product Owner at Fourth for the past two years.

Technology 148

Technology Insurance Healthcare Recruiting 148

The Restaurant Group

NOVEMBER 24, 2022

Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences. The trend centers on providing customers the opportunity to enjoy a unique experience with delicious food.

2023 88

2023 Consumer Goods Advertising Customer Experience 88

Hot Schedules

APRIL 21, 2020

Rivera went on, “We also looked at what could be the most affordable for our customers. With a ghost kitchen you have less overhead so you may be able to offer your menu items at a lower price point for your customers.”. CONTROLLING THE CUSTOMER EXPERIENCE. Ghost Kitchen Masterminds Behind R2 Provisions, Part 2.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Future Food

OCTOBER 16, 2019

And that is exactly the point. This is a glaring error as business spending on Food and Hospitality is estimated to be in excess of $12 billion, or about 15% of the total F&B market. So, too, does meeting a prospective client for a coffee or holding a quarterly sales meeting in a private dining room at a restaurant.

Marketing 68

Marketing Point of Sale Food Order Blog 68

The Restaurant Times

NOVEMBER 17, 2021

Takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales in October 2019, according to the National Restaurant Association. Takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales in October 2019, according to the National Restaurant Association.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Ordyx

MARCH 28, 2021

Managing, and improving efficiency should be the number one priority for every business owner, especially in the hospitality industry. The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant. Service is key here.

POS 52

POS Inventory Point of Sale Email Marketing 52

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. What is a profitability strategist?

Waste 78

Waste Cash Management Point of Sale Inventory 78

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I Think like a customer.

Customer Service 52

Customer Service Café Hiring Point of Sale 52

Aaron Allen & Associates

AUGUST 22, 2022

That’s why we give the ideas away for free for this audience via our newsletter , blog , and social media channels. TAM Applications: The Example of POS Companies Another recent example can be found looking at restaurant point-of-sale (POS) companies. Nearly every POS company has called us at some point (their investors too).

Marketing 59

Marketing Point of Sale POS Customer Service 59

The Restaurant Group

SEPTEMBER 16, 2020

These challenges have been especially taxing on the restaurant industry and its more than 13.5 million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. According to the National Restaurant Association, as of mid-September, 1 in 6 restaurants had shut their doors, either permanently or long-term.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Ordyx

MARCH 19, 2019

“Game changers that could redefine your restaurant” That is one big statement, but we know that the points discussed below play a role in determining the success or failure of your restaurant. Yes, you heard it, atmosphere and all its attributes are key players in the hospitality industry, and ignoring them could backfire.

Front of House 52

Front of House Back of House Email Marketing Fast Casual 52

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. We also recommend their duck confit a la plancha or bistec a la plancha for a more flavorful experience.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

The Food Corridor

JUNE 3, 2020

The platform aggregates hundreds of suppliers so that customers can shop from many different sources at their convenience. Customers can order on the app and receive their items at local pick up points or via delivery. Out of adversity, comes invention and opportunity.

Food 87

Food Online Ordering Food Order Customer Service 87

Lavu

MARCH 6, 2020

The article below is adapted from Elad Blog by Elad Gil of San Fransisco, California. To read his full blog, please click here. Estimates suggest that roughly 10-15% of cases will be more significant and may necessitate hospital visits with 1-3% needing an ICU. New cases were also reported in Washington State and Oregon.

Government 78

Government Food Supply Hospitality 2009 78

Bermar America

MARCH 16, 2017

Here we capture their most salient points in our top tips for building a credible by-the-glass program. Today’s wine-savvy guests are looking for enticement by restaurants who can add value and deliver a luxury experience. One of those deals just might become a new customer favorite. Why do we need the #PerfectServe?

2017 53

2017 Point of Sale Customer Experience Customer Service 53