Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.

Hospitality 204

Hospitality Technology Mobile Ordering Food Safety 204

Future Food

JUNE 16, 2021

Usage of modern technology has accelerated uptake and development, including our new proprietary software that provides Future Food with a new competitive F&B/hospitality threat & gap analysis tool – the application & results of which, have paid off immensely with the restricted working environment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. In August, the restaurant industry lost more than 40,000 jobs.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more.

Management 195

Management Management Point of Sale POS 195

Apicbase

MARCH 3, 2023

Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. This end-to-end solution uses data from your POS to provide insights into sales, food costs, menu engineering and inventory management. Restaurant technology has come a long way.

Point of Sale 52

Point of Sale POS Management Management 52

Open for Business

JULY 7, 2023

The definition of the word hospitality can change depending on context. But when it comes to restaurants, the word hospitality has always meant the art and science of crafting a warm, welcoming, and positive experience for guests. To guests, the best hospitality feels almost magical.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

OCTOBER 26, 2022

Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. Service and hospitality were often among the first jobs freed enslaved people took.

Presentation 487

Presentation Tip Distribution Restaurant Law Back of House 487

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

MAY 26, 2023

This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions. This can not only lead to a weakened brand image, but also outright customer dissatisfaction. A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93

Hospitality 98

Hospitality Social Media Customer Service Email Marketing 98

The Restaurant Times

JUNE 25, 2021

Hospitality success stories are often dominated by those strongly associated with the industry. Today he is the CEO and Co-Founder of Daryaganj Hospitality, which owns the much-loved brand Daryaganj – By the Inventors of Butter Chicken and Dal Makhani. In Conversation with Amit Bagga, CEO & Co-Founder, Daryaganj Hospitality

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif.,

Point of Sale 110

Point of Sale 2024 Customer Service Customer Experience 110

Modern Restaurant Management

APRIL 14, 2023

One of the biggest obstacles for the small mom and pop shops (1-2 locations) of the hospitality industry is that they struggle to organize their revenue in a way that allows for the implementation and use of some of these technologies, or in some cases they just don’t see the value in the investment.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2. What are your profit margins?

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 5, 2023

Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments. Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience.

Technology 193

Technology Mobile Ordering Customer Experience Customer Service 193

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

JUNE 16, 2022

Surveys have shown that these trends are driven primarily by a Millennial customer base, with 64 percent of Millennials saying food delivery and takeout are “essential to the way they live. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S.

Online Ordering 183

Online Ordering Point of Sale Management Management 183

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. Sticking to Traditional Work Hours: The hospitality industry is an ever-changing industry. Why would someone leave their hospitality position?

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Modern Restaurant Management

SEPTEMBER 12, 2022

Now, customers can even order remotely from their own devices. As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

Technology 208

Technology Point of Sale POS Mobile Ordering 208

Modern Restaurant Management

APRIL 12, 2023

That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. One of the most important sources is a restaurant’s POS system, or point-of-sale system. With the right tools, running a business can be streamlined and the customer experience improved.

Point of Sale 190

Point of Sale Inventory POS Customer Service 190

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 193

2024 Fast Casual Insurance Food Safety 193

Future Food

MAY 10, 2022

Applicants for hospitality jobs are at a two-year low, with the number of job ads at a two-year-high, jumping 20 per cent in February alone. Observations from a Hospitality Consultant. Hospitality Workforce the Key to Business Success.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Francis Loughran – MD. Future Food.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service, Kitchen, & Hospitality Tech.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. I know what you are thinking – WHAT!!!!

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

SpotOn

MARCH 11, 2024

Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Hospitality is built into everything we do, and every product we make. At SpotOn, we don’t work that way. The secret ingredient? Great people, of course.

Point of Sale 98

Point of Sale Customer Experience Customer Service Bar 98

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Embrace Digital Hospitality ?? Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 225

Mobile Ordering Online Ordering Consumer Goods Customer Experience 225