Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction? Embrace change.

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Culinary Cues

JANUARY 4, 2021

Those who have confidence in their abilities will often times say: “Give me some time to think, to reflect on my experience, to chat with a few friends, and I will find a solution to the problem.” The broader one’s understanding of the human experience, the better design (and longer term challenge solving) we will have.”. Steve Jobs.

Customer Service 445

Customer Service Customer Experience Hotels Small Business 445

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. Prioritize Digital Experiences. For some customers, digital touchpoints may be the only ones they have with your brand.

Loyalty Program 201

Loyalty Program Mobile Ordering Customer Experience Online Ordering 201

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Culinary Cues

DECEMBER 30, 2019

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Engage them and they will become your ambassadors.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. By learning from others' experiences, you too can be successful. Restaurant & Retail Revel(ations). The solution is simple: Podcasts!

Coaching 195

Coaching Website Management Email Marketing Retail 195

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. Through many years of exciting growth we have continued the mission of creating solutions that address the industry’s most complex challenges around inventory, task management, analytics and HR & payroll services. HotSchedules Gets a New Look.

Retail 78

Retail Customer Service Hospitality Hotels 78

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability.

2022 148

2022 Food Supply Entertainment Hospitality 148

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Inventory Customer Service Website Management 98

Future Food

DECEMBER 5, 2019

Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Predictive Scheduling Comes to the Windy City and City of Brotherly Love.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. This is an important trend not just for customers, but for the venues as well. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. and has experience issuing emergency and standard loans to more than 100,000 small businesses.

Online Ordering 210

Online Ordering Back of House Customer Service Small Business 210

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. because Food+Design+Service =Sales=Rent=Profit=Asset Growth.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Future Food

MARCH 10, 2020

We love to talk about food and hospitality, food and experiences, food and sociability, food and beverage and just plain food. All of this has to be balanced by an understanding of how many of these potential customers there are and how much they are likely to spend. Without this vital piece of information, nothing can proceed.

Sustainability 78

Sustainability Hospitality Food Customer Experience 78

Future Food

FEBRUARY 25, 2020

The sustainability of any restaurant or F&B business is always dependant on meeting the needs of the intended target market and remaining relevant to those customer segments with authentic food and a range of promotions, offers and experiences that encourage repeat patronage. food matching with gin/wine/beer) 2.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Foodable

FEBRUARY 18, 2021

Wood’s firm collaborates with Fortune 500 leaders, INC 1000 founders, and other emerging businesses throughout the hospitality, service, retail, manufacturing, and healthcare industry. Leverage your capabilities to see where you can take your product and services. I’ve been a delivery proponent since day one.”

Leadership 61

Leadership Healthcare 2012 Catering 61

Future Food

APRIL 17, 2019

In this two-part blog, I will share with you, insights into what malls, shopping centres and retail precincts around the world are planning for the future; so that they remain relevant and maximise market share. Modern malls are the complete expression of the new reality that hospitality and entertainment are the new retail.

Hospitality 92

Hospitality Food Entertainment Retail 92

Future Food

OCTOBER 7, 2020

One of our most in demand services currently, is the development of “Expression of Interest” strategies & campaigns. This holistic approach ensures a less transactional service is provided, with both the client/landlord and future operators best interest in mind.

Operations 78

Operations Beverage Catering Food Order 78

Restaurant365

APRIL 8, 2021

Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. As restaurants adapt to how customer dining preferences have changed, ghost kitchens are now more popular and quite often more profitable. Types of virtual kitchens.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Future Food

JULY 2, 2019

Customer and Industry Trends - Staying Relevant and Thriving. Customer and industry trends identified in the 2019 Eating Out in Australia report , highlight a disconnect between the perspective of both customers and operators. What is clear is that food is the key consideration for diners - customers want and demand good food.

Customer Service 68

Customer Service Employee Relations Hospitality Fine Dining 68

KaTom

OCTOBER 10, 2019

in July 2018, the folks at Stay Golden have raised the bar for coffee operations in Music City and beyond; their offerings now include two restaurants, a roastery, and retail and wholesale products. “We sell retail bags online and cases of retail or 5-pound wholesale bags to customers. A FETCO Partnership. .

Retail 61

Retail Customer Service Customer Experience Equipment 61

Restaurant365

OCTOBER 8, 2021

This kind of restaurant serves customers solely through online orders and delivery. This allows a virtual kitchen business to pursue lower-cost retail locations. Restaurant customers want the convenience of quick and easy delivery, and ghost kitchens serve as efficient hubs for delivery models. Test New Brands and Concepts.

Front of House 78

Front of House Back of House Website Management Delivery 78

Izettle

OCTOBER 27, 2021

As small business owners work tirelessly to grow their business after the setback of the pandemic, the Zettle Terminal aims to support their recovery, providing a touchless POS solution to help them grow their business and better serve their customers.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52

Izettle

OCTOBER 27, 2021

As small business owners work tirelessly to grow their business after the setback of the pandemic, the Zettle Terminal aims to support their recovery, providing a touchless POS solution to help them grow their business and better serve their customers.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52

Future Food

SEPTEMBER 10, 2019

The essence of the Hospitality industry is that it is not about the volume of food around, but the quality and consistency to drive sales and bring customers back time and time again. In shopping for groceries, customers generally have a fairly defined budget as to what they will buy and how much they will spend. Image via Smudge Eats.

Food 68

Food Point of Sale Hospitality Entertainment 68

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

KaTom

MAY 13, 2020

The landscape of the restaurant industry is constantly changing, but increased customer demand for delivery has ushered in operational changes and new business models. A ghost kitchen is a commercial foodservice operation serving customers primarily through delivery. What is a ghost kitchen concept?

Front of House 64

Front of House Back of House Food Supply Customer Service 64

Focus POS

OCTOBER 2, 2019

First, it was in the airline industry, then retail, and now, the hospitality industry has begun adopting this groundbreaking technology. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Order Customization.

Ordering 79

Ordering Front of House Airlines Mobile Ordering 79

Sling

MAY 31, 2021

In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. Experience. But in order to make your employee application form as consistent as possible, start with a basic template and customize from there.

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

Future Food

AUGUST 14, 2019

Today’s world of eating out and retail food is changing fast. The food service industry has been growing year on year partially in response to the demands of our increasing population. As a consequence, the food service industries are responding and adapting with incredible speed to the growing demand for plant-based food.

Social Media 79

Social Media Café Retail 2014 79