7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

ChowNow

APRIL 11, 2025

Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Set the bar right from the beginning – We want to be the best fish fry restaurant in town. I wonder why this is the case.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

7 Shifts

JULY 12, 2024

By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. Let’s explore what this number means, how you can calculate it, what the average margin is for different types of restaurants, and the factors that can affect low profit margins.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 355

Fine Dining Vineyard Front of House Brewery 355

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

EATER

FEBRUARY 25, 2022

Especially since the founding of local culinary festival Canmore Uncorked in 2014, chefs have shined a spotlight on regional dining, tempting travelers to pop over from nearby Calgary or Edmonton, or cross the reopened border from the U.S. Over the course of 1,000 miles from the U.S.-Canada

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

EATER

SEPTEMBER 13, 2021

Restaurants that receive the three-star ranking typically fall under various categories that Noma has always exemplified: long tasting menus with thoughtful beverage pairings, strong front of house service, and well-executed cuisine that is, in theory, worth traveling across the globe for.

Front of House 261

Front of House Fine Dining Seasonal Menu Travel 261

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

OCTOBER 26, 2023

For excellent food to go along with the stunning beaches, center your dining in and around Phuket Town, perhaps Thailand’s most underrated food destination, with a few excursions for standout meals elsewhere on the island. Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers.

Seasonal Menu 319

Seasonal Menu Hotels Back of House Front of House 319

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. The robotic kitchen runs on batteries instead of a diesel generator.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 150

Management Management Front of House Back of House 150

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Patios can be quite lucrative. Let's look at some ways to bring your inside to the outside.

Seating 98

Seating Outdoor POS Seasonal Menu 98

EATER

NOVEMBER 23, 2021

From Basque chorizo to huckleberry ice cream, wine trails to mountaintop picnics, here’s everything you need to know about wining and dining in Idaho’s Snake River Valley Since it earned the nickname the Gem State, Idaho has been attracting fortune-seekers who see untapped value in the West. And then there’s wine. Really great wine.

Vineyard 284

Vineyard Hotels Back of House Front of House 284

EATER

JANUARY 9, 2023

Our sister publication Punch brought the same curiosity to its exploration of this year’s greatest drinking destinations, Where to Drink in 2023 , from late-night drinking spots buried like time capsules beneath the streets of Osaka, Japan, to the revived corner bars reinventing Midwestern hospitality in Madison, Wisconsin.

2023 246

2023 Travel Front of House Dine-in 246

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

Serving 517

Serving White Paper Food Recycling 517

EATER

OCTOBER 12, 2020

A dining dome at East Eats, a new restaurant in Detroit | East Eats [Courtesy photo]. The hammer and the dance : Texas bars are allowed to reopen , pending approval from local judges (so Dallas drinkers are still out of luck , but bars outside Austin are back in action). Read the archives and subscribe now. Rey Lopez/Eater D.C.

Fine Dining 147

Fine Dining Front of House Back of House Dine-in 147

7 Shifts

MARCH 3, 2021

Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. In New York City, southern chicken-and-waffle restaurant Sweet Chick pivoted from casual dine-in to fast casual by rebranding as Lil’ Sweet Chick.

2021 195

2021 Fast Casual Back of House Front of House 195

Restaurant Clicks

DECEMBER 18, 2021

Savannah’s charm extends to its outstanding restaurant scene with an eclectic selection of wonderful bistros, family-friendly grills, and hip restaurant-bar concepts. Wilke’s Dining Room. View this post on Instagram A post shared by Mrs. Wilkes’ Dining Room (@mrswilkesdining). The Olde Pink House.

Fine Dining 142

Fine Dining Front of House Online Ordering Seasonal Menu 142

EATER

SEPTEMBER 9, 2024

Between now and December, cookbook publishers will churn out some 100 new titles in service of promoting better living through eating. Turn on your stoves!” they seem to shout. they seem to shout. Haul out those baking pans! Prepare to spend many hours contemplating the abyss of your Dutch oven!”

2024 352

2024 Book Influencer Take-out 352

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. Tepper first came to the restaurant in 2017 , after stints in New York fine dining kitchens, and worked his way up to sous chef.

Back of House 246

Back of House Front of House Fine Dining Dine-in 246

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar.

Front of House 124

Front of House Fine Dining Back of House Online Ordering 124

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

Restaurant Clicks

DECEMBER 6, 2021

The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. Located in the West Sahara neighborhood of Las Vegas , a block from the giant Garden Center, La Strega is a coastal Italian restaurant and cocktail bar run by chef and partner Gina Marinelli. The Black Sheep.

Fine Dining 147

Fine Dining Reservations Hotels Seasonal Menu 147

Restaurant Clicks

SEPTEMBER 4, 2021

Pittsburgh’s cultural scene isn’t just about museums and theatres, but also includes a variety of excellent dining options. Pittsburgh’s cultural scene isn’t just about museums and theatres, but also includes a variety of excellent dining options. Whether you’re a local or a visitor, this picturesque city is bound to enchant you.

Seasonal Menu 148

Seasonal Menu Fine Dining Front of House Back of House 148

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Restaurant Clicks

JANUARY 2, 2022

Pa’ia Fish Market Front Street Restaurant Merriman’s Fish House Kimo’s Maui Sansei Seafood Restaurant & Sushi Bar Honu Seafood & Pizza Down the Hatch Maui Mala Tavern Coconut’s Fish Cafe Eskimo Candy Lahaina Grill Mama’s Fish House. Pa’ia Fish Market Front Street Restaurant.

Front of House 146

Front of House Website Management Online Ordering Reservations 146

Restaurant Clicks

NOVEMBER 25, 2021

Located right in the center of Little Italy, Born and Raised offers both an indoor dining room and outdoor dining options. With a full-service bar, you can relax with your dinner and your favorite drink and enjoy the beautiful decor that Born and Raised have in their dining room. Best Steakhouses in San Diego.

Fine Dining 136

Fine Dining Front of House Reservations Sports 136

Restaurant Clicks

DECEMBER 3, 2021

If you’re wondering where to get the best Astoria sushi, I have compiled a list of restaurants that encompass all types of dining experiences and affordability. If you’re wondering where to get the best Astoria sushi, I have compiled a list of restaurants that encompass all types of dining experiences and affordability. Order Online.

Fast Casual 133

Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Restaurant Clicks

DECEMBER 19, 2021

From delicious Bourbon bars to mouth-watering steak houses, private dining and restaurant dining, in general, have expanded in Louisville over the last ten years. To learn more about where to catch an excellent intimate dinner after a long day at the derby, check out my list for private dining in Louisville!

Dine-in 135

Dine-in Front of House Back of House Website Management 135