7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.

Design 397

Design Online Ordering Social Media Website Management 397

Modern Restaurant Management

APRIL 8, 2020

In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

MAY 5, 2021

100 percent of states have Restaurants open indoors and 98 percent of states have Bars open indoors, with some capacity measures in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. To avoid costly damage, your kitchen equipment, bar fixtures, storage units, and decor pieces require careful handling. Is there a bottleneck at the bar? Transparency builds trust.

License 130

License Uniforms Social Media Customer Experience 130

7 Shifts

DECEMBER 17, 2020

The bar where you always feel welcome after a long day's work. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. Sometimes you want to go where everybody knows your name.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Other efficiency benefits include POS software that tracks staff time and inventory, saving time in daily operations preparing payroll, bookkeeping, and inventory management.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

MAY 31, 2024

Let’s be honest - you’re a restaurant operator, not a marketing expert. But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. You got into this business because of your passion for food and hospitality.

2024 221

2024 Marketing Email Marketing SEO 221

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. A simplified bar strategy called for a well and one top shelf option of each liquor reducing selection to less than 20 brands.

Events 260

Events Cash Management Email Marketing Outdoor 260

7 Shifts

MAY 1, 2020

Marketing: Consider posting DIY videos on how to assemble & prepare your meal kits, and be sure to attach a link for diners to order their own! You don’t have to be a brewery or bar to get into the delivery game either. How are you marketing your business during COVID-19? A weekly meal kit subscription?

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

APRIL 20, 2020

mrus, says: “As a young company, we are truly grateful to the bar and restaurant industry professionals who have supported and guided us on our journey and we are determined to help this hard working and special community get through this difficult time. Mr. Pankaj K. (“PK”) Garg, CEO and founder of S?mrus,

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. SmartBot™ can also be embedded at other locations including local websites, to capture traffic from all over the web.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. Barring a dramatic decrease in coronavirus infections, U.S. Restaurant and bar related concerns. Restaurant and bar related concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. podcast website. podcast website. podcast website. podcast website. The solution is simple: Podcasts! The Garnish by Toast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Restaurant365

MARCH 4, 2022

This article was written by Katie Fairchild, Senior Vice President of Marketing at Restaurant365 and featured in Hospitality Technology. Don’t leave it to chance that search engines will automatically return your website when a search is conducted. Use localized keywords in the content on your website pages.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

7 Shifts

JANUARY 20, 2023

On this day, millions of people gather to watch the biggest game of the year, and many of them do so at restaurants and bars. Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. It's hard enough to manage a higher workload without delivery. If you're a sports bar, for example, you could give away tickets to the big game.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

JULY 25, 2024

Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Delivery apps help boost your restaurant's visibility and attract new customers.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. The major points of interest are a new menu from James Beard-nominated chef Dana Rodriguez, new bars, an expanded waiting area, and some “narrative polish” so that the attractions “make actual sense.”

Point of Sale 246

Point of Sale Seasonal Menu Website Management Events 246

SpotOn

APRIL 24, 2025

“At SpotOn, we believe in technology that works the way restaurants work—but also in backing it with something bigger: people who care,” said Kevin Bryla, Chief Marketing Officer at SpotOn. “This campaign is about lifting up the entire industry with knowledge and community that make real-world profit possible.”

2025 52

2025 Email Marketing Education Social Media 52

EATER

SEPTEMBER 10, 2020

After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. That’s one of the things they’re doing, and then they’re also selling at farmers’ markets or doing catering.”. In December, Ryland had pitched Naija Buka to PCC Community Markets , a Seattle-based co-op.

Food 212

Food Catering Small Business Retail 212

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 294

2024 Mobile Ordering White Paper Food Order 294

ChowNow

AUGUST 29, 2019

Many businesses create e-commerce markets while preserving their unique culture and brand, and the restaurant industry is no exception to this. You should also optimize your restaurant’s website to provide a straightforward path to order online. A consistent and up-to-date online menu is also key to the experience.

Customer Experience 150

Customer Experience Delivery Online Ordering Management 150

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Ken Burgin

OCTOBER 12, 2021

Singles Day Restaurant Marketing – 11 November. Black Friday Restaurant Marketing – 26 November. Cyber Monday Restaurant Marketing – 29 November. Use questions from the chef, barista and bar staff, plus a twist of humour. What can you throw into the mix?

Marketing 133

Marketing Social Media Merchandise Online Ordering 133

EATER

APRIL 6, 2023

We had a huge influx of people through the pandemic whose states were closed and several big splashy restaurants imported from other cities came into our markets and got stars.” Our website almost crashed,” says Poirier. “I As one restaurant manager, who asked to remain anonymous, said, “A rising tide lifts all ships.

Fine Dining 246

Fine Dining Reservations Pricing Cash Management 246

Restaurant Engine

MAY 14, 2025

With a well-crafted strategy, you can market to your customers on an ongoing basis as well, strengthening the customer relationship. Step #1: Set Goals Like all marketing, your successful loyalty program starts with a clear objective. Several platforms offer robust loyalty management systems. Market to your customers.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Open for Business

AUGUST 10, 2023

Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. A tiny spot with a dozen tables and no bar might be able to run smoothly with a dishwasher, a few cooks, a chef, and a single server. How many workers do you need for your restaurant?

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

SEPTEMBER 16, 2024

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) EBITDA is often used for larger restaurants or those with professional management in place, where the owner isn’t involved in day-to-day operations. These include location, profitability, market trends, and more.

2024 195

2024 Document Cash Management Point of Sale 195

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website. Choose a Website Builder.

SEO 117

SEO Website Management Customer Service Advertising 117

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Lavu

APRIL 15, 2020

With the right restaurant gift card marketing campaign, you can stave off the revenue losses during COVID-19 pandemic mandates. Right now, it’s time to give back to your loyalty members by reaching out via email and your loyalty app. Add signage to your website and curbside pickup area promoting gift card offers.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113