Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Effective crisis planning and management is a must. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. Not accepting cash eliminates the risk of thefts and reduces crime rates in general. After all, how could the oldest form of currency not be accepted as payment?

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S.,

2020 170

2020 Guest Recovery Kitchen Safety Online Ordering 170

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses?

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. Enthusiasm for getting back to bars and restaurants is translating into higher spend. " Remarkable Resiliency. Each daypart — morning meal, lunch, dinner, and P.M. ” 2. .”

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 171

2020 Online Ordering Point of Sale Cash Management 171

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. You will see improvements for customers, front of the house, the kitchen, as well as management. Reservations & Table Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Margin Edge

FEBRUARY 24, 2022

Purchases are separated into these different categories because the margin on sales between them can vary by quite a bit. . Prime costs are kind of like the restaurant world’s version of a report card for management, measuring how well they are doing keeping the joint profitable. Take sushi vs beer. What are Ideal Restaurant COGS?

Inventory 82

Inventory Point of Sale Waste Fine Dining 82

Modern Restaurant Management

MARCH 16, 2021

On-the-Fly Menu Management. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts. As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

EATER

SEPTEMBER 25, 2023

Whether or not you’re especially excited about eating bugs in the future, Grescoe does manage to make it sound pretty darn compelling when he describes the crispy chapulines (grasshoppers) and rich ahuatle (water boatman eggs) he ate in Mexico as research for his book. —Amy For when you want to read about food, not just eat it.

Book 145

Book Food Workshop 2023 145

EATER

MARCH 11, 2021

It was also the introduction of a completely new brand from Proper Hospitality, already known for its namesake upscale properties in cities like San Francisco and Austin. It was also the introduction of a completely new brand from Proper Hospitality, already known for its namesake upscale properties in cities like San Francisco and Austin.

Hotels 112

Hotels Travel Outdoor Point of Sale 112

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We always say that love for our brands is built in bars, and now it is our turn to show them our love,” said Mahesh Madhavan, CEO of Bacardi Limited.

Online Ordering 103

Online Ordering Insurance Mobile Ordering Website Management 103

Harbor Touch

APRIL 17, 2018

Sales Tax Requirements. The city and state where you operate your restaurant could have different sales tax requirements, and if you own multiple locations, it is even more important to be up to date on the different requirements. It can be included in the cost of food or recorded separately. Keep Proper Records. Charitable Deductions.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 139

Bar Cash Management Loyalty Program Point of Sale 139

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchise 100

Franchise Franchising Loyalty Program Book 100

EATER

AUGUST 17, 2020

Hospitality lawyer Jasmine Moy visits Eater’s Digest this week The biggest factor determining whether a restaurant or bar business can survive this pandemic — more important than pivots or its customer base or neighborhood — is the relationship between the tenant and the landlord. Photo by VALERIE MACON/AFP via Getty Images.

Hotels 118

Hotels Beverage Take-out Point of Sale 118

EATER

JANUARY 5, 2022

I thought of this in the long walk through the Bellagio back to my hotel room, which distorted my sense of just where the hell I was; signs led the way to corridors and trams to other hotels, with other restaurants, bars, and casinos I could enjoy without ever having to step onto a street. Just don’t think too hard about how that’d work.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Healthcare 195

Healthcare Employee Relations Online Ordering Customer Service 195

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. To help make the best decision, we'll define the key elements of a robust POS system and the critical questions to ask when looking for a point-of-sale.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. You’re a pizza shop, a tapas bar, a gastropub. They focus on the wrong things. What are some of the wrong things?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Pandemic and Restaurant Demand. from February 1 to April 30, 2020, during the early part of the pandemic.

Loyalty Program 130

Loyalty Program Fast Casual Online Ordering Consumer Goods 130

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 169

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 169

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 185

Franchise Franchising Food Fast Casual 185

Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. Ultimate Grubhub. Grubhub Ultimate in action at Taheni Grill in New York City. Heads-up customer displays to show real-time order estimates across all channels.

Catering 113

Catering Mobile Ordering Customer Service Leadership 113

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. This disclosure covers each of the 4.9

Mobile Ordering 184

Mobile Ordering Restaurant Law Seating Customer Service 184

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Restaurant Recovery Stats.

2020 116

2020 Guest Recovery Online Ordering Point of Sale 116

Deliverect

NOVEMBER 13, 2019

According to a recently published report by the NRA , restaurant sales will grow to $1.2 Setting up a delivery service, though definitely worth the while, does come with a few pain points, all of which can be easily solved by automating the order process. trillion by 2030 - a growth that's very much driven by off-premise orders.

Delivery 113

Delivery Point of Sale Online Ordering Food 113

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 134

Mobile Ordering Online Ordering Food Order Recycling 134

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186