SpotOn

MAY 20, 2024

For as long as tipping has been standard in the American hospitality industry, people have argued for and against it. The ubiquity of tips, the prevalence of cash-free payments, and a lack of clarity around service charges have left consumers and operators alike searching for a sustainable solution. 

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

7 Shifts

SEPTEMBER 19, 2022

What about managers? Track and manage employee workload. High turnover has long been a core tenet of the hospitality industry. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Overall, hospitality accounts for some of the highest rates of uninsured workers.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. In addition to delivering excellent cuisine, running a great restaurant, brewery, or bar necessitates excellence in a variety of areas. Source: Hospitality Staffing Solutions.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. How restaurant managers can navigate COVID-19. Communicate with staff and managers. Monitor 7shifts Announcements from management for updates on the situation.

Management 369

Management Management Employee Relations Kitchen Safety 369

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Cafés and restaurants, along with bars and hairdressers are at the top of everyone’s to do list. “

Food 144

Food Café Customer Service Communication 144

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. One example is our restaurant remote management service.

Management 78

Management Management Cash Management Insurance 78

7 Shifts

JANUARY 26, 2021

Embrace Digital Hospitality ?? Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. Here are some of the top ways to make sure you’re ready for what’s next—whatever it is. Keep communication open and frequent.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. As a manager, work for your staff and your staff will work for your customer.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. Your local hospitality association may also have resources for opening a restaurant their region.

License 444

License Equipment Certification Information 444

Harbor Touch

APRIL 14, 2020

In your quest for the perfect bar, restaurant or retail POS system, it’s very easy to become overwhelmed with all the different options, features, and prices on the market today. Now available is our bar and restaurant POS solution called Harbortouch Bar and Restaurant POS system , as featured on Bar Rescue. Food Trucks.

POS 78

POS Cash Management Point of Sale Retail 78

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Create a positive bar or restaurant work environment to retain restaurant staff. The system can also automatically send orders to the kitchen or bar, eliminating the need for manual communication.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Open for Business

MARCH 1, 2023

A general manager might also wear a restaurant’s sommelier hat. Whether you dream of opening a restaurant and need to know all the possible jobs you’ll need to fill or you want to start a career in hospitality, here are all the roles and people it takes to make a restaurant run like clockwork.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Focus POS

SEPTEMBER 17, 2020

The hospitality industry has been put through the wringer lately. In the spring of 2020, when COVID-19 became a serious issue in the United States, the hospitality industry lost nearly $120 billion. Here’s how you can cash in on this trend: State Regulations Vary. You also need to think about logistics. ID Scanning.

License 162

License Restaurant Law Online Ordering Uniforms 162

The Restaurant Times

AUGUST 14, 2020

The hospitality industry has been one of the hardest-hit sectors by COVID-19. The NRAI has developed this program entirely keeping in mind the current plight of its members and the employees” says Gauri Devidayal, NRAI Managing Committee Member. Customers can support restaurants by purchasing virtual cash worth Rs.1000

Cash Management 98

Cash Management Café Employee Relations Coupons 98

Embrace the Suck

APRIL 18, 2022

You’re a pizza shop, a tapas bar, a gastropub. So much so that many of the younger generations does not see the hospitality industry as a good career choice. Example: Sweetgreens, Union Square Hospitality. When dining rooms shut down many scrambled to get the cash flow going again. We use family recipes.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Make it clear to the servers to limit the number of times they are touching cash and credit cards. "Social Pellegrini, Jr.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Future Food

AUGUST 11, 2020

Whilst the pandemic has driven substantial growth in on-line purchases; future spending on food and hospitality will ALWAYS be about the built environment and its uniqueness as a lifestyle destination. Food and hospitality will always be in-demand, people live to eat, drink and socialise, it’s a fact. www.jll.com.au/en/trends-and-insights/workplace/workplace-canteens-take-a-leaf-from-healthy-food-outlets

Beverage 78

Beverage Food Hospitality Point of Sale 78

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Ken Burgin

JUNE 28, 2020

When I spoke with a bar owner recently, she was still in shock after uncovering a six-figure fraud carried out by a ‘trusted’ manager over more than 4 years. Inadequate stock-control with liquor or food gives plenty of opportunity to trade these items for cash. Ever had a trusted employee rip you off?

Cash Management 88

Cash Management Employee Relations Entertainment POS 88

Foodable

OCTOBER 19, 2020

It’s no secret the bar business has been the most affected by the impact of COVID-19. Bar Virtual is a collaboration featuring hospitality, beverage and bar experts from around the world to share their innovations and ideas that will help your bar business survive in the new era.

Cash Management 52

Cash Management Beverage Events Bar 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. A simplified bar strategy called for a well and one top shelf option of each liquor reducing selection to less than 20 brands.

Events 104

Events Cash Management Email Marketing Outdoor 104

Perfect Daily Grind

OCTOBER 1, 2022

Speakers will include Head of Beverages at Nestlé Professional, Patrick Stern, and Relationship Manager at Perfect Daily Grind, Nicholas Yamada. With rising energy costs for hospitality businesses, motion sensors for super automatic coffee machines could reduce energy consumption by up to a third. Registration is now open. Thu, 29 Sep.

2022 135

2022 2023 Point of Sale Webinar 135

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. Your local hospitality association may also have resources for opening a restaurant their region.

License 195

License Equipment Certification Information 195

Kounta

NOVEMBER 6, 2019

But recent years have seen the birth and proliferation of community-focused ‘small, boutique’ bars rich in variety and individuality where customers have a much closer relationship to staff and owners, and ironically a more socially responsible attitude toward alcohol consumption. What do you want to achieve through owning your own Bar?

Bar 40

Bar Franchise Franchising Small Business 40

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. 14 percent plan to celebrate in bars/restaurants. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Capterra users gave SpotOn a rating of 4.3,

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

MARCH 16, 2021

On-the-Fly Menu Management. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts. Look for a POS provider that works hospitality hours with chat, text, and phone support. Menu Management On-the-Fly. Two-Way Text Communication with Guests.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? Do a “spring cleaning”.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

EATER

MAY 4, 2021

Brittney Valles starts her day at Tiago Coffee Bar & Kitchen in Hollywood. Almost a decade ago, Valles fell in love with hospitality while working behind the counter at Handsome Coffee Roasters. Valles accepted and worked there full-time raising funds, managing construction, and selecting vendors for the restaurant.

Cash Management 92

Cash Management 2013 Insurance Food Order 92