Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

EATER

FEBRUARY 1, 2022

The stiff stools lining the wooden chef’s counter did not have backs to lean on. The menu at HAGS will accommodate any number of substitutions and dietary restrictions. The chairs will be comfortable enough that you won’t be limping back into the night after a long dinner.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

EATER

JULY 21, 2022

Thanks to the realities of post-pandemic restaurant operations — smaller staff among them — more restaurants are reverting back to full descriptors, with long, double-barreled lists of details about provenance, sauces, cooking methods, and sides. Lille Allen/Eater. Menus represent the changing values of the restaurant industry.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

EATER

OCTOBER 1, 2024

The most beautiful component of the High South movement is the first-hand view we have of people creating new, dynamic concepts from ideas that originated here but embellished by their own back story,” Dighero says. Plating dishes at Conifer. All the while, the food scene has grown alongside the town. What is High South cuisine?

2011 260

2011 Food Truck Hotels Seasonal Menu 260

EATER

JUNE 12, 2023

I wanted a steak that begged to be smothered in A-1 Sauce , maybe served as an open-face sandwich that really just means “on top of a slice of sourdough toast.” Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. Burger King and Carl’s Jr.

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

Modern Restaurant Management

FEBRUARY 6, 2020

In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. As part of its accelerated global growth focus, CPK intends to further expand in Canada, including to Vancouver, British Columbia and Toronto, Ontario. Giorgio Minardi and Naheed Shariff.

Franchise 383

Franchise Franchising Fast Casual 2019 383

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. In the ever-changing world of hospitality, efficiency is the name of the game. The result?

Waste 52

Waste Front of House Operations Back of House 52

Open for Business

JUNE 9, 2023

It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

SEPTEMBER 10, 2020

We were just plowing that money back into our business hoping this would grow,” he says. New business are most vulnerable to disruptions caused by COVID-19 This story was originally published on Civil Eats. He’s been looking for a company that can manufacture stronger packets ever since, but he still hasn’t found one. And it was growing.”.

Food 212

Food Catering Small Business Retail 212

The Rail

JUNE 19, 2023

Automated clearing house (ACH) payments can be useful for diners who want to transfer directly from their mobile banking apps, not to mention it minimizes credit card fees. You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is continually adding to its menu, creating new twists on old classics, and at the same time maintaining crowd favorites like their signature breadsticks, house salad, and the Tour of Italy sampler. The flavorful shrimp is served with fettuccine noodles and topped with Olive Garden’s signature fresh Alfredo sauce.

Ordering 127

Ordering Menu Back of House Dietary Restrictions 127

Restaurant Clicks

NOVEMBER 13, 2021

City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Restaurant Clicks

DECEMBER 5, 2021

In 1984, Hasaki began serving sashimi and Edomae-style sushi. Takahachi has been serving traditional Japanese favorites and sushi for more than thirty years. Takahachi has been serving traditional Japanese favorites and sushi for more than thirty years. Check out our list of the best sushi in the East Village.

Online Ordering 133

Online Ordering Reservations Seasonal Menu Front of House 133

Restaurant Clicks

NOVEMBER 7, 2021

This restaurant specializes in good, local food served with a smile. Both meats are marinated to perfection and served in generous quantities on homemade taco shells. Seattle, also known locally as “The Emerald City,” is one of the most popular tourist destinations on the West Coast. You won’t regret your visit.

Dietary Restrictions 144

Dietary Restrictions Seasonal Menu Online Ordering Reservations 144

Restaurant Clicks

SEPTEMBER 29, 2021

Ruth’s Chris Steak House Corralito Steak House Great American Steakburger West Texas Chophouse Cattlemen’s Steakhouse Cattle Baron Saltgrass Steak House Borderland Steakhouse The Edge of Texas Steakhouse & Saloon 1700° Steakhouse. Ruth’s Chris Steak House. Corralito Steak House.

Back of House 140

Back of House Dietary Restrictions Reservations Hotels 140

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. Best Restaurants in Lancaster. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Open for Business

OCTOBER 12, 2022

You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Next, think back on your star dishes that are most loved or profitable. It takes only 15 menu items to catch 59% of guests’ interest, according to OpenTable’s recent diner survey. How do you organize a menu?

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Restaurant Clicks

DECEMBER 10, 2021

These 11 pizza parlors serve up some of the greatest slices and pies in the city. A few blocks down the street from the New York City Police Department, you’ll find BK Pizza, a Brooklyn gem serving up incredible slices of pizza and mouth-watering desserts. As a result, their restaurants reflect those demographics.

Online Ordering 135

Online Ordering Dietary Restrictions Food Order Back of House 135

Restaurant Clicks

APRIL 8, 2021

Time to sit back with a drink and relax. Steps away from the Liberty Bell and Independence National Historical Park, drinkers at IBG can choose between nine drafts, twenty-three bottles/cans, various wines, and house-made cocktails. This popular wine garden is BACK for 2021! I think “hot, hot, hot!” Frankford Hall. Willkommen!

Reservations 148

Reservations Outdoor Brewery Online Ordering 148

Restaurant Clicks

DECEMBER 1, 2021

Green New American Vegetarian Veggie Village Desert Roots Kitchen Verdura Earth Plant Based Cuisine The Coronado Pomegranate Cafe Vegan House Early Bird Vegan The Uprooted Kitchen Fresh Mint GuacStar Kitchen & Cantina Giving Tree Cafe Pachamama Nami True Food Kitchen Scramble, a Breakfast & Lunch Joint. Order Online.

Online Ordering 140

Online Ordering Back of House Food Order Fine Dining 140

Restaurant Clicks

DECEMBER 20, 2021

A short jaunt from the state’s capital sits what some have dubbed the “third house.” ” This Chinese-American gem of a restaurant is perhaps known best for the back booth legislative deals that happen within its walls. California’s central valley is sometimes called the breadbasket of the world.

Seasonal Menu 125

Seasonal Menu Reservations Back of House Fast Casual 125

Restaurant Clicks

DECEMBER 15, 2021

Toast On Market serves brunch all day if you’re looking for something more enticing than their breakfast or lunch specials. In addition, they offer gluten-free menu options for guests following specific dietary restrictions and a kids’ menu for children ages ten and under. Order Online. Con Huevos. Order Online.

Online Ordering 144

Online Ordering Reservations Café Dietary Restrictions 144

Restaurant Clicks

DECEMBER 6, 2021

This modern French restaurant has been serving French plates since 2014 and shows no signs of slowing down. Los Angeles, also affectionately known as the City of Angels, is one of the most popular destinations in the United States. People from all over the world flock to the bustling city to see how the stars live. Best Brunch in LA.

Online Ordering 128

Online Ordering Food Order Reservations Seasonal Menu 128

Restaurant Clicks

SEPTEMBER 8, 2021

Savor Weinkeller Tide and Vine Oyster House Red Coach Inn The Griffon Gastropub AG Inspired Cuisine Bakery Restaurant & Lounge Flying Saucer Restaurant Niagara Brewing Company Pho Xyclo Queen Charlotte Tea Room Zaika Indian Cuisine & Bar Wine on Third Top of the Falls Skylon Tower Casa Mia Ristorante Hard Rock Cafe.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Reservations 78

Culinary Digital

FEBRUARY 2, 2024

Efficiency A streamlined menu not only enhances the clarity of culinary offerings but also serves as a catalyst for improved kitchen efficiency. With fewer items to focus on, chefs can pay more attention to detail and ensure that each dish is prepared consistently.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Restaurant Clicks

OCTOBER 5, 2021

This popular Phoenix pizza joint has its beginnings in the back of a local Phoenix grocery store. They serve a select handful of guests each night at a set price. Something to keep in mind when making your reservation is any dietary restrictions. Best Restaurants in Phoenix.

Reservations 135

Reservations Seasonal Menu Food Order Online Ordering 135

Apicbase

MAY 21, 2024

Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality There are so many ways that tablets enhance restaurant workflows : Place orders instantly: No more rushing back and forth from kitchen to dining room. Both front and back of house will save so much time and restaurants can operate with newfound coordination.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Clover - Restaurants

OCTOBER 3, 2024

Understanding what restaurants in the area offer can help you spot opportunities to provide something fresh to the local market–from the cuisine you offer to the drinks you serve. Also, take time to consider special options for those with dietary restrictions–and limited-time-only menus that highlight daily, weekly, or seasonal specials.

License 52

License Small Business Dietary Restrictions Loyalty Program 52

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. Preferences : Including dietary preferences (vegan, vegetarian, etc.),

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Restaurant Clicks

DECEMBER 1, 2021

Green New American Vegetarian Veggie Village Desert Roots Kitchen Verdura Earth Plant Based Cuisine The Coronado Pomegranate Cafe Vegan House Early Bird Vegan The Uprooted Kitchen Fresh Mint GuacStar Kitchen & Cantina Giving Tree Cafe Pachamama Nami True Food Kitchen Scramble, a Breakfast & Lunch Joint. Order Online.

Online Ordering 88

Online Ordering Back of House Food Order Fine Dining 88

Tundra Restaurant Suppkly

MAY 3, 2017

I’ve found that servers in certain areas do not ask how you would like your check, which, when I served and bartended, was basically Serving 101. I’ve found that servers in certain areas do not ask how you would like your check, which, when I served and bartended, was basically Serving 101. Avoid set timeframes.

Dietary Restrictions 40

Dietary Restrictions Customer Service Back of House Customer Experience 40