Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. Covid has given us time to rethink lists, and customers have come back with less money in their pockets.

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Point of Sale Back of House Beverage Email Marketing 147

7 Shifts

NOVEMBER 17, 2022

Recommended Reading: 7 Bar Inventory Building and Management Tactics for Restaurants. Drinks, food, games? More and more often, we see games of all kinds played at bars, breweries, and cafes. While giant Jenga and Catan are new to the scene, people have played games while drinking for as long as they've been drinking (a while). The Classics.

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Bar Sports Outdoor Brewery 195

Modern Restaurant Management

JUNE 9, 2020

The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward. Cash and credit card holding diners are often stalled in the check-out process, awaiting change or running through the multi-step credit card machine requests for pins and confirmations.

Fast Casual 126

Fast Casual Cash Management Customer Experience Back of House 126

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

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Front of House Back of House Restaurant Law Food Safety 195

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Prizes range from discounts off a meal, free pizza for a year, a trip for two to California and cash prizes from $500 to $50,000. The best part is every card is a winner!” Value Meal.

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2023 Menu Seasonal Menu Back of House 98

Open for Business

OCTOBER 20, 2023

Start by outlining your restaurant’s concept, from the type of cuisine to the interior design. Once you’ve nailed the perfect location, focus on the layout and interior design. Choose wisely and design smartly. Are you targeting families, young professionals, or a little bit of everything?

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License Email Marketing Seasonal Menu Front of House 78

Aaron Allen & Associates

FEBRUARY 15, 2024

Will consumers like it just as much as the management team does? We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios.

2002 52

2002 Point of Sale Back of House 2023 52

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. After all, how could the oldest form of currency not be accepted as payment?

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 171

2020 Online Ordering Point of Sale Cash Management 171

OpenTable

JULY 8, 2022

How investors get paid back. Getting an attorney involved is the best way to help sort through the pros and cons of each structure, as there is no one way that works best. The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The protection of intellectual property. Partnerships.

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. We all know what happened next. .

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2021 Kitchen Safety Back of House Front of House 75

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators.

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Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchise 100

Franchise Franchising Loyalty Program Book 100

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. Back then I thought that knowing how to run a restaurant was all I needed. I can look back now and I describe it as falling into quicksand.

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Back of House Food Truck Point of Sale Take-out 44

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 116

2019 Compost Mobile Ordering Point of Sale 116

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 185

Franchise Franchising Food Fast Casual 185

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 139

Bar Cash Management Loyalty Program Point of Sale 139

Modern Restaurant Management

SEPTEMBER 24, 2021

In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. MRM Franchise Feed contains the latest news in restaurant franchising. White Castle Salutes Long-Term Employees. ” In 1946, Billy Ingram became the first member of the 25-Year Club. .

Franchise 181

Franchise Franchising Customer Experience Fast Casual 181

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 169

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 169

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

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Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 194

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 113

Catering Mobile Ordering Customer Service Leadership 113

EATER

MAY 19, 2020

With no universal guidance, restaurants are left to design their own protocols for creating safe spaces for their employees and customers. The reopenings don’t necessarily reflect a successful beating back of the virus, either. If your state has reopened dine-in service, does that mean it’s safe to go back to eating in restaurants?

Cash Management 141

Cash Management Fast Casual Fine Dining Food Safety 141

Open for Business

DECEMBER 12, 2023

All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed. Most restaurants need funding, especially during the initial stages when they’re setting up. But finding the right investment is easier said than done and requires careful planning as well as excellent execution.

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Back of House Restaurant Law Email Marketing Small Business 78

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “At the beginning, we just wanted to make the freshest, most authentic Mexican foods possible, while giving back to the community. . Founding Members.

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Food Food Supply Fast Casual Small Business 120

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 130

Franchise Franchising Customer Experience Customer Service 130

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MAY 12, 2020

" "It's going to be a long road back to normal," said Steven Hall. "Even In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global.

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Mobile Ordering Online Ordering Food Order Recycling 134

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 130

Food Safety Customer Experience Website Management Employee Relations 130

EATER

NOVEMBER 1, 2021

I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Other fast-food, fast-casual, and chain restaurants have been looking to tech upgrades to streamline work, especially when they may not have enough workers.

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Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

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Allergens Kitchen Safety Guest Recovery Customer Service 130

EATER

OCTOBER 13, 2020

James Beard Foundation CEO Clare Reichenbach at the 2018 James Beard Media Awards | Photo by Noam Galai/Getty Images. The foundation violated its own ethics rules to ensure that award winners fit into its new narrative of progress and social justice Finalists had been announced. A virtual ceremony had been planned.

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Social Media Employee Relations Leadership Email Marketing 101