Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Before investing in technology, however, go back to basics with a purpose-driven strategy. In early 2020 our team canvassed menus across the United States. In your world?

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JUNE 28, 2022

In this blog, we will discuss the changing face of the restaurant industry as a result of the introduction of food delivery and service robots. The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry.

Delivery 575

Delivery Food Customer Service Front of House 575

Culinary Cues

AUGUST 22, 2022

This restaurant was their house, and they had a handle on how the house was doing. Bigger is less predictable and much more difficult to control and bigger takes cooks and chefs away from what they love to do, what attracted them to the trade in the beginning – to cook from the heart. That was it!

Seating 474

Seating Front of House Back of House Cash Management 474

ChowNow

MAY 9, 2025

Be specific about standout elements For example, Arroyo Chop House shares with customers that they serve only the highest grade of domestic wagyu beef. Is your burger piled high with house-cured bacon? You dont need to turn your menu writing into a food blog. Think of each description as a mini sales pitch.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Culinary Cues

NOVEMBER 10, 2023

Back in time, I remember a billboard in New York City’s Times Square that asked: “Would You Be Willing To Sign Your Work?” Name tags for front of the house employees work just as well maybe with the name of the town they are from, or the number of years they have worked in an establishment. I did this, this is my work”!

Seminar 443

Seminar Front of House Back of House Workshop 443

Culinary Cues

MARCH 21, 2022

From first-in, first-out in the walk-in cooler to how you fold side towels and where your knives are placed – it is organization that allows a kitchen to run efficiently and keeps the mood and pace of the restaurant in sync. To some, it may seem less significant, but to seasoned professionals – this is the truth of the kitchen.

Front of House 443

Front of House Back of House Point of Sale Food Order 443

Culinary Cues

MARCH 21, 2025

Such is the case with the modern potato chip (Saratoga Chip): Invented in 1853 by George Crum, a chef at Moon’s Lake House in Saratoga Springs, New York, after a customer complained about thick and soggy French fries. Some of those ideas never find a home but continue to exist as incentive to drive the dreaming process.

Hotels 267

Hotels Back of House Customer Service Entertainment 267

Culinary Cues

MARCH 10, 2022

Why do we sometimes treat dish washers as commodities – interchangeable and easily replaceable parts, when their role is so critical to the success of the restaurant (front and back of the house)? March 9 was National Dish Washer Day. If the chef doesn’t show up for some reason, there are those who might even cheer.

Front of House 450

Front of House Back of House Uniforms Hiring 450

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 539

Travel Back of House Customer Service Small Business 539

Modern Restaurant Management

FEBRUARY 21, 2022

With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. We are witnessing the evolution of fine dining. Astonishingly veganism is a chief enabler of this culinary transformation. Nowadays, vegan food is becoming normal in restaurants and fast food joints.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Culinary Cues

JANUARY 8, 2023

It’s the fire in the belly waiting to take charge, the anxiety being held in check, cold sweat running down your back even though it’s 120 degrees where you stand, and the nervous chatter of tongs clicking to the beat of a cook’s rhythm. To many cooks, it is the rush of adrenaline that calls them back every day.

Fine Dining 520

Fine Dining Back of House Front of House Food Order 520

Culinary Cues

MAY 1, 2023

And, I have witnessed the apologies and hugs between front and back of the house that said: “Sorry I may have been abrupt, it was the heat of the moment, and you know I truly care about you.” There are many reasons why I am so grateful for the decades I spent in front of a range. In all cases – I have learned something from them.

Front of House 474

Front of House Back of House Food Order Small Business 474

Culinary Cues

MAY 28, 2022

The most important room in a home is the kitchen. This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. This is where we celebrate and reflect – the place where a cook offers the most important expression of love through the creative preparation of food.

Front of House 421

Front of House Back of House Small Business Employee Relations 421

Culinary Cues

NOVEMBER 17, 2020

The front of the house is typically separated into those who interface with guests directly and walk them through the ordering process to those who set the stage and support the work of the primary server. This includes back waiters, bus personnel, and bartenders. TEN THINGS YOU DIDN”T KNOW ABOUT A RESTAURANT.

Back of House 547

Back of House Seasonal Menu Customer Service Front of House 547

Culinary Cues

APRIL 1, 2024

Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

ChowNow

FEBRUARY 21, 2025

Instead of just listing Cheeseburger, try something more enticing: Juicy half-pound Angus beef burger with melted cheddar, crisp lettuce, and house-made garlic aioli. For more ideas on how to convert third-party customers into direct ones, check out our blog on Third-Party App Strategy. can be enough to bring them back.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

DECEMBER 10, 2021

If you pull a joker, the meal is on the house. For example, you can create a blog to share the inspirations and stories behind your dishes. Promoting your restaurant should start with promoting the food itself. However, too many restaurants fall into the trap of promoting items with a low food cost and high margin.

Marketing 567

Marketing SEO Front of House Website Management 567

Culinary Cues

OCTOBER 20, 2021

These are the people who worked their way up, failed countless times along the way, stumbled and picked themselves back up, were humble and grateful, and realized that contrary to the organization of the dictionary – work does come before success. Make sure the mop head is clean and changed frequently. Clean floors are happy floors.

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Culinary Cues

SEPTEMBER 26, 2020

WHAT THEY KNOW: [] Your employees know that the essential challenge is TRUST. [] Your employees know that preparing and serving food is only a part of what has kept customers coming back on a regular basis. We all know the challenges facing restaurants right now – there is little benefit in reiterating the problems.

Kitchen Safety 432

Kitchen Safety Back of House Front of House Customer Experience 432

Culinary Cues

JUNE 23, 2024

Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile. Not all kitchens are alike. Not all chefs are the same.

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Culinary Cues

JULY 29, 2024

I was talking with a seasoned friend the other day, a person who has a successful professional and personal life to look back on, and we were reminiscing about how easy it seems for people to disregard the past, traditions, work ethic, strong memories, and just move on. I’m going to sound old and too nostalgic now but think about it.

Back of House 456

Back of House Take-out Café Blog 456

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important!

Menu 482

Menu Seasonal Menu Front of House Café 482

Culinary Cues

JANUARY 18, 2023

Whenever we (chefs) look back on our time in the kitchen, we’re able to categorize experiences in one of three silos: a learning experience, mission accomplished, or inspiration. The rhythm between front and back of the house is seamless, tempers are in check, and the night ends with everyone sharing fist bumps and high fives.

Back of House 467

Back of House Front of House Education Café 467

Modern Restaurant Management

APRIL 14, 2020

” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .” ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Culinary Cues

DECEMBER 28, 2021

From the moment you walk through that back entrance you are captivated by the dynamics of the environment, the structure of the operation, and the sensation of being enveloped by its alluring magic. You know exactly what to do, how to keep the rhythm, when to pull back or push forward, and how to keep the cooks, your cooks, calm and focused.

Kitchen Safety 473

Kitchen Safety Front of House Fine Dining Back of House 473

Culinary Cues

FEBRUARY 22, 2021

This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. Ah…now is the time for everyone to start speculating about what the restaurant business will look like when all of this craziness is over. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 477

2022 Food Truck Front of House Point of Sale 477

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). We need to embrace the good and understand the bad and the ugly. But we need to be cognizant of a primary reason for “being connected”. Try “FOOD” on for size.

Technology 418

Technology Front of House Social Media Back of House 418

Culinary Cues

DECEMBER 8, 2022

The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.

Front of House 449

Front of House Back of House Seating Food Truck 449

Culinary Cues

SEPTEMBER 4, 2023

This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. It was strange at first, but then we gradually dressed up a room in our house, set up our computers, turned on the Keurig Coffee Maker and spent our days flipping from one virtual meeting to another. So why not?

Social Media 441

Social Media Food Safety Small Business Retail 441

Culinary Cues

DECEMBER 5, 2023

In all cases I would encourage you to take a step back, breathe deep, put down your knife, and check your enthusiasm for right now. Patience, knowing that you probably don’t know what you don’t know, and fall back on perfecting what you do know first, and realize that when you are ready, you will be ready. You want more!

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

Culinary Cues

MARCH 26, 2022

Training ALWAYS pays back in dividends. You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. How hard can it be – right? Spoiler alert – nothing could be further from the truth.

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

NOVEMBER 22, 2022

Does that story take people back in time and allow them to think about the impact the place, building, people, and food had on who they are today? Yes, life – since those who find that higher purpose will likely invest a significant amount of time in a restaurant kitchen, not because they must, but rather because they want to.

Back of House 449

Back of House Transportation Café Food Order 449

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 96

Front of House Back of House FOH BOH 96

Culinary Cues

SEPTEMBER 8, 2020

There are cooks and there are cooks – each has his or her list of responsibilities, required skills, and bag of tricks. Just because you are listed on a schedule as a cook does not necessarily mean that you are adept at filling every position under that designation.

Back of House 520

Back of House Dine-in Restaurant Law Ordering 520

Culinary Cues

JUNE 16, 2023

Next week he would graduate from high school and James the cook at his diner invited him back for dinner and a chat. It was great, but my back didn’t agree, and I eventually had to step out of that role. Last summer he had a job as a dishwasher in a local diner. Too many of his friends took the wrong fork in the road.

Kitchen Safety 414

Kitchen Safety Back of House Hotels Food Safety 414

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Not necessary!

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449