ChowNow

MARCH 14, 2025

Operators who ignore this opportunity risk losing significant revenue to their competitors while missing out on the chance to build a stronger connection with their customers. Many restaurants struggle with high third-party app fees, low website traffic, and clunky ordering experiences that drive customers away.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

FEBRUARY 28, 2025

To get the timing right, you need to send out emails at strategic moments, such as: After a first order: Send a welcome email thanking the customer, followed by a series of other emails reminding them to order again and then other ways they can place orders with your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Last year alone there were 6.9 Title Tags.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Look into AI-driven scheduling and automation tools.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

APRIL 4, 2025

This means customers place orders through your own website or appnot a third-party platform. Lets take a closer look. Third-party ordering platforms, such as Uber Eats and DoorDash, manage the entire ordering process on your behalf. What is third-party ordering? What is first-party ordering?

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

APRIL 11, 2025

The last time you tried a new restaurant, what steps did you take before you walked through their doors? Its not just about the messaging youve created on your website or social mediaits about what others are saying about you, and whether that feedback builds trust before a guest even walks through the door. Check the star rating?

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. Third-party delivery apps take a big cut of every salesometimes as much as 30%. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. With 83% of consumers checking Google reviews before choosing a restaurant, having a robust system for collecting and managing feedback should be a top priority. We all do it. Leave us a review!

2025 221

2025 Customer Experience Customer Service Website Management 221

Modern Restaurant Management

NOVEMBER 16, 2020

To do this, nothing could be easier: just go to the Google My Business website and create your account. If you are using a third-party tool to manage your bookings, you can also add it to your listing so that users can directly book a table from the search results. Your schedule. Pictures of your establishment. A description.

SEO 537

SEO Website Management Online Ordering Information 537

ChowNow

MARCH 20, 2025

In this article, youll learn: How menu management software streamlines menu updates and eliminates manual errors Why outdated or inconsistent menus can impact customer satisfaction and revenue Key features to look for when choosing the right software for your restaurant Lets explore why every restaurant needs menu management software.

Menu 195

Menu Management Management Online Ordering 195

ChowNow

JUNE 12, 2025

It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. A lot of operators still might not do it, though, either because they underestimated how important it really is, or they felt overwhelmed by the math it takes to get accurate numbers.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. Computer Vision : This uses cameras and AI to see whats happening.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

MARCH 31, 2020

In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack. That’s fine, but you need to ensure that the companies you are working with take your security seriously. Secondly, make sure that you secure your website. Choosing Vendors.

Website Management 509

Website Management Retail Small Business Online Ordering 509

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Time Management: 80% of tasks completed often come from 20% of the effort. Wealth Distribution: 80% of wealth is often held by 20% of the population.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

OCTOBER 30, 2023

In this article, you’ll learn how to improve your restaurant’s online presence and how it will land you in front of thousands of hungry customers in your local area. SEO (search engine optimization) is the practice of optimizing a website or content in an effort to rank higher on a search engine results page (SERP).

SEO 486

SEO Website Management Online Ordering Information 486

Culinary Cues

NOVEMBER 10, 2023

When we sign our work, we take full responsibility for it. “I Think about it for a moment – would you be willing to put yourself out there and take ownership for work that is less than stellar, less than the best you can do? Are you proud to present this to your teammates, manager, or guest?” I did this, this is my work”!

Seminar 443

Seminar Front of House Back of House Workshop 443

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. Let’s take one possible cause that is not on everyone’s radar: nurturing real interest in a restaurant career early on. Challenges solved. We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

JUNE 15, 2021

Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service. Tying the inventory management platform to the AI structures can help keep restaurants nimble and margin-positive by reducing labor and cutting back on waste.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Goliath Consulting

MAY 19, 2020

Take some time to explore what you can achieve as a business. Stepping out of your comfort zone is never easy, but challenging yourself to take on new catering opportunities will set you apart from the competition and increase your business exposure. TAKE ADVANTAGE OF TRENDS. INVEST IN TECH. INVEST IN SOCIAL MEDIA.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

APRIL 20, 2020

In this article, we’ll dive into the specifics of how CERB and CEWS impact restaurateurs and their teams. The CERB is a new relief program that offers funds to individuals (such as your restaurant staff and managers) who have lost their income due to COVID-19. Canada Emergency Response Benefit (CERB). What does my restaurant get?

Website Management 376

Website Management Government Article 2020 376

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. This article will explore seven tips on using Facebook Ads to increase your market share of customers.

Social Media 493

Social Media Advertising Events Customer Experience 493

Culinary Cues

SEPTEMBER 29, 2022

In a field where mediocrity reins strong it is quite easy to stand out as better – but is this where you want to be? The first characteristic of those who want to be great and those who are great is that they want to be there, and they will do what it takes to arrive at that outcome. If you are in it, then be in it to win.

Website Management 448

Website Management Reservations Seating Take-out 448

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Bars that effectively manage their inventory and reduce waste tend to maintain higher margins.

Merchandise 195

Merchandise Point of Sale Seasonal Menu Bar 195

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. Additionally, local marketing helps restaurants stand out by targeting specific audiences within their immediate area. Go to the Google Business page and claim your restaurant.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Social Hospitality: Restaurants

MARCH 27, 2020

Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. There’s still an audience out there that will eventually re-engage with your brand; the key is to connect with them. With so many employees out of work, now would be the perfect time to reward their loyalty.

Hospitality 454

Hospitality Marketing Travel Hotels 454

ChowNow

AUGUST 30, 2023

Articles of Incorporation). Note: It can take 3-5 business days before you receive confirmation your DUNS has been updated. Register for a free DUNS number: If you need to create a new DUNS number, you can register for one for free via the Duns and Bradstreet website. Articles of Incorporation).

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

7 Shifts

AUGUST 18, 2024

You also need to be prepared to deal with any challenges that come with taking over an existing business. It's essential to have a well-thought-out business plan before starting a new bar as it will help you secure financing, attract investors, and ensure that your business is successful.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Culinary Cues

JUNE 22, 2020

Every chef has experienced it and as a result he or she will relate to the content of this article. It is what is felt and experienced deep down inside that made these individuals stand out as accomplished and authentic. Leadership and management are sometimes a chef’s greatest challenge.

Food 474

Food Presentation Café Leadership 474

EATER

JANUARY 11, 2022

While the FeedFeed does have a website where recipes are collected, the company is most prominent on social media — particularly Instagram — where it operates an account with 2 million followers, as well as the hashtags #feedfeed and #thefeedfeed, which appear under many food pictures on Instagram. But what does that actually mean?

Influencer 333

Influencer Social Media Employee Relations Website Management 333

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. We’ve already been following enhanced hygiene protocols and taking the temperature of all employees who enter the market. Bar servers will take orders and deliver drinks and food but will not linger across from guests.

Food Safety 511

Food Safety Front of House Back of House Seating 511