Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. According to a report from S&P Global Market Intelligence, U.S.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Restaurants are dealing with the dual hit of labor shortages and supply chain challenges? How is inflation affecting food prices? How is inflation affecting food prices?

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. In this article: What strategies do you use to motivate and engage your restaurant employees? Hiring the right people can make or break your business.

Leadership 195

Leadership Management Management Operations 195

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. Keep them too low, and youre losing your net profit margin every time someone orders.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JULY 13, 2020

AI’s benefits are being used in other areas: self-driving cars, supply chain, IT security etc. Rising food costs, nearing 10 percent. Most restaurants have a server based POS system that does not allow for easy access to a customer’s past orders. Food drink combinations. Weather based food recommendations.

Customer Experience 596

Customer Experience Food Safety Food Supply Technology 596

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Restaurant Business

JUNE 20, 2025

But customers were asking for it, so it came up with a solution that allows it to offer delivery on its website with orders picked up curbside by Uber drivers. Consumers want to go out and spend their hard-earned money, and we think we’re taking some wallet share from fast food and fast casual.” Sign up here.

Delivery 232

Delivery Fast Casual Leadership Point of Sale 232

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

Certification 221

Certification Fast Casual Front of House Government 221

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Restaurant Business

JUNE 17, 2025

That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. Kern said Greenlane has found savings by ordering direct, rather than going through a distributor. Photo courtesy of Greenlane.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Restaurant Business

JUNE 12, 2025

The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. Orders come in like any other delivery order would. Employees then load the food into a robot and send it on its way. Sign up here. Sign Up Thanks for signing up!

Delivery 189

Delivery Leadership 2025 Advertising 189

Culinary Cues

AUGUST 22, 2022

The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. The dish machine was likely an under counter unit and there was no need for a walk-in cooler since supplies were purchased every day; a reach-in or two would suffice. Good friends, good food, good times.”.

Seating 474

Seating Front of House Back of House Cash Management 474

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said.

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Restaurant Business

JUNE 13, 2025

billion and international food delivery service Deliveroo for $3.9 It will become part of DoorDash’s Commerce Platform, which offers things like websites and online ordering that are aimed at boosting restaurants’ first-party digital sales. View All Articles by This Author Want breaking news at your fingertips? Sign up here.

Reservations 210

Reservations Leadership Advertising 2025 210

Modern Restaurant Management

OCTOBER 24, 2019

According to an article by BBC, McDonald's is investing in an Artificial Intelligence start-up to help serve data-driven meal choices. Uber is planning to start a program to deliver food via drones in San Diego, California. Therefore, tracking food in the supply chain becomes important. Robotic Automation?

Technology 374

Technology Loyalty Program Customer Experience Food Supply 374

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. The system encourages mixing of room air with supply air for an even temperature distribution.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

7 Shifts

NOVEMBER 15, 2024

In this article: How do you handle inventory management to keep the bar always adequately stocked? Was there a time when you had to adapt to last-minute changes, such as staff illness or unexpected supply shortages? Supply shortages require a different approach. How would you improve or refine our current drink menu?

Bar 195

Bar Management Management Hiring 195

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Restaurant Business

JUNE 17, 2025

Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. The ads will direct back to a restaurant’s DoorDash ordering page, or, in the future, a white-labeled DoorDash website, or possibly a reservations page powered by SevenRooms. By Joe Guszkowski on Jun.

Leadership 185

Leadership Advertising 2025 Reservations 185

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Culinary Cues

AUGUST 24, 2023

This is what allows cooks to stay one step ahead of chaos, if anything is out of order than the system starts to crumble. It becomes uncomfortable to find a plate, cup, side towel, pan, or pantry shelf out of order. Order is one thing that the chef must hold on to. It all makes sense – so why is this a problem?

Back of House 419

Back of House Front of House Food Order Definition 419

Culinary Cues

APRIL 15, 2023

Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow. If you are not in the restaurant business, then maybe this sounds reasonable.

Seasonal Menu 518

Seasonal Menu Café Point of Sale Social Media 518

7 Shifts

MARCH 20, 2020

Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time. However, not all restaurants were intended to be takeout-first businesses, so getting your regulars to associate your name with to-go food might seem like a challenge. Takeout bags.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. You just ordered a burger, a side of fries, and a drink.

Travel 370

Travel Delivery Food Food Order 370

Modern Restaurant Management

OCTOBER 17, 2022

While the current situation for restaurants is far from good and with the rising cost of food adding to the situation, it is no surprise that restaurateurs are stressed for what’s to come. Focusing on the quality of your menu and food will always help you stand out from the crowd. Consider External Help.

2008 508

2008 Small Business Mobile Ordering Technology 508

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Culinary Cues

JANUARY 20, 2024

Raising prices is inevitable when the supply chain keeps beating restaurants over the head, in some cases simply because they can, but the answer is not as simple as: “pass it on to the guest”. It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle.

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449

ChowNow

FEBRUARY 19, 2019

On the surface, third-party marketplace online ordering platforms like Postmates, Grubhub, and Uber Eats may seem like a smart choice for your restaurant. After all, it pays to have online ordering , and these services can offer you a large audience of new customers. How much do third-party online ordering platforms like Grubhub cost?

Online Ordering 284

Online Ordering Mobile Ordering Food Order Delivery 284

Culinary Cues

JULY 31, 2022

We can’t find any employees, people don’t want to work anymore, restaurants treat employees like crap, the pay sucks and the benefits don’t exist, prices are too high, supplies are impossible to find, and profit is so small that it isn’t worth the sweat and tears. Do you understand that the chef cannot sell what he or she doesn’t receive?

Food Supply 449

Food Supply Training Supplies Café 449

Culinary Cues

JULY 14, 2023

Make sure the tables are level, windows in that station clean, tablecloths even, silverware and glassware spotless, menus clean and pristine, back-up supplies in perfect order, your uniform impeccable, and know the menu and features inside and out including correct pronunciations and beverages that pair perfectly with food.

Cash Management 400

Cash Management Uniforms Food Supply Café 400

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. View All Articles by This Author Want breaking news at your fingertips? Eater reported that he later sued his ex-wife for damaging his reputation.

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322