MadMobile

NOVEMBER 10, 2022

The retail industry is changing. This has led to retailers making changes in their management, digital selling strategies, and use of technology. This article covers hybrid shopping and its popularity and explains what retail management tools associates can use to fuel this experience for their customers.

Retail 40

Retail Mobile Ordering Online Ordering Social Media 40

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. The dining experience was relegated to food in a to-go bag with little interest in presentation, quality assurance, or service.

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Back of House Food Supply Government Dine-in 393

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The Technologies Behind Modern Restaurant Work.

Food 185

Food Food Safety Front of House Fast Casual 185

Perfect Daily Grind

SEPTEMBER 7, 2022

You may also like our article on whether airlines are starting to offer better coffee. The Taf Retail Shop in Athens International Airport was open from December 2021 until May 2022,” he says. “In We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. “We

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Café Franchise Franchising Beverage 158

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs.

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Franchise Franchising Restaurant Law Customer Service 167

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

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Catering 2022 Customer Experience Customer Service 146

Culinary Cues

MAY 16, 2024

Soon these breads will be bagged, labeled, and sent to retail shops and restaurants across town. They will find their way to shelves, still warm, as customers relish the opportunity to carry a loaf home, or slice in restaurants for lunch or dinner service. It really is heavenly. This is who you are, not just what you do.

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Café Food Order Retail Education 244

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Perfect Daily Grind

JUNE 22, 2022

You may also like our article on how automation is shaping the coffee industry. In the 1970s, the first electronic self-service kiosk was introduced in the US, which included a touchscreen interface. For instance, the cost to check in a passenger at an airport using a self-service machine is around US 0.14

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Serving Marketing Customer Service Beverage 135

Future Food

NOVEMBER 7, 2021

Less human interaction will advance the involvement of robots in food preparation, service and delivery, prompting enhanced labour and operational efficiencies. Dishes that can travel, that don’t spoil in their packaging and are highly presentable after their journey are prized by the modern restaurant and customer alike.

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2022 Food Supply Entertainment Hospitality 148

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

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2024 Management Management Customer Service 78

Future Food

FEBRUARY 9, 2021

The infographic below shows that cafes and restaurants have bounced back better than other retail sectors in Australia since the industry has reopened. Here in Australia, December 2020 Retail Trade data shows that Cafes and Restaurants have had the strongest bounce-back from the March – May period than any other category of retailing.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. Give Your Website All of the Love.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Hot Schedules

NOVEMBER 20, 2020

Continues Focus on Hospitality and Retail Success. Through many years of exciting growth we have continued the mission of creating solutions that address the industry’s most complex challenges around inventory, task management, analytics and HR & payroll services. HotSchedules Gets a New Look.

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Retail Customer Service Hospitality Hotels 78

Perfect Daily Grind

OCTOBER 3, 2022

For many roasters, one of the biggest challenges they face when scaling their businesses is finding wholesale customers. By equipping themselves with the necessary skills and resources, they can successfully draw in new wholesale customers – helping to scale their businesses and drive sales.

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Food Supply Customer Service Supplies Pricing 170

Modern Restaurant Management

MARCH 31, 2020

Cybersecurity for restaurants is more important than ever because IT is an increasingly important part of both the restaurant sector and of retail more generally. Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges.

Website Management 173

Website Management Retail Small Business Online Ordering 173

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. This is an important trend not just for customers, but for the venues as well. The post-COVID world is a Design-led world.

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2022 Design Food Back of House 145

Modern Restaurant Management

MARCH 10, 2022

While most industry sectors were affected in one way or another by the pandemic, manufacturing, retail, restaurants and hospitality sectors were most dramatically impacted. customers or contractors of restaurants) contracted the illness at their property. New Risk and Exposures Post-Pandemic.

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Insurance Food Safety Employee Relations Front of House 157

Modern Restaurant Management

JULY 31, 2020

Additionally, many shopping centers and malls added more restaurants, in part to replace lost retail tenants. This has changed the ratio of restaurant to retail at these centers and, in many instances, resulted in less overall potential customers for the restaurants, while increasing the supply of available restaurant choices.

Retail 144

Retail Casual Back of House Consumer Goods 144

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. What’s Changed? Image via Good Food.

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Hospitality Point of Sale Café Customer Service 78

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc., From leading software engineering at Macy’s Inc.,

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Innovation Fast Casual Retail Loyalty Program 52

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

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Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

APRIL 2, 2020

Explore Creative New Ways to Deliver Your Product or Service. Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. new customer base during and even after the quarantine ends.

Social Media 163

Social Media Small Business Customer Service Cash Management 163

Future Food

JUNE 16, 2020

How food and hospitality can flourish in the next normal Retail Relationships Rewarding Foodies. Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. What do we do not in this next normal?

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Hospitality Food Food Safety Customer Service 120

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Inventory Customer Service Website Management 98

Xtra Chef

AUGUST 26, 2020

But in the restaurant industry, where invoices can get lost or damaged and vendor credits jotted in paper margins are the norm, balancing the books is a bit more complicated than a regular retail business—to say the least! With that, Genuine Article Bookkeeping & Consulting was born. Cover and code your auxiliary expenses.

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Point of Sale Article Book 2011 112

Hot Schedules

FEBRUARY 12, 2021

H andling payroll in a hospitality or retail business is a complicated and often thankless task. That affects things like employee satisfaction, customer sentiment, and even your bottom line. In this article, we’ll go over the most common mistakes that business owners make when processing payroll, and they can be avoided in the future.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Sling

APRIL 19, 2021

In this article, the experts at Sling will answer those questions and show you how to get control of your margin with some basic math. In simple terms, profit is the difference between what you earn for a product or service and what you spend to provide that product or service. Retail: 5% net, 22% gross.

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Small Business Cash Management Customer Service Inventory 145

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. You may also like our article on how technology has changed in the coffee industry over the last few years. Enjoyed this? Perfect Daily Grind.

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Café Supplies Technology Merchandise 141

Future Food

OCTOBER 7, 2020

One of our most in demand services currently, is the development of “Expression of Interest” strategies & campaigns. This holistic approach ensures a less transactional service is provided, with both the client/landlord and future operators best interest in mind.

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Operations Beverage Catering Food Order 78

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). This has resulted in under-ordering (and dissatisfied customers) or over-ordering (and increased waste). You can read our original article here (10). Conclusion.

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

BNG Point of Sale

DECEMBER 6, 2021

A point-of-sale system is a computerized method for recording retail services, restaurant operations, and other business functions. This will depend upon which particular POS system is being used, but most provide this option for customer convenience. What is a Point-of-sale System?

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Point of Sale POS Employee Relations Cash Management 52

Future Food

MAY 21, 2019

None is more exciting or challenging for retail food operators that the endless growth in prepared food furnishing the shelves of our supermarkets. The customer must value their offer – e.g. Quality Coffee - every time 2. Supermarket Trends Target Café & Dining Menus. The Kitchens By Woolworths Image via Insidefmcg.

Café 68

Café Retail Point of Sale Consumer Goods 68

Perfect Daily Grind

FEBRUARY 25, 2020

From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing beverage than the traditional coffee shop offerings. Meeting the demand for cold drinks with a well-planned menu opens up the potential for greater profit margins, brand reinforcement, and a more premium experience for customers.

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Serving Beverage Café Consumer Goods 192

Perfect Daily Grind

SEPTEMBER 13, 2022

You may also like our article on how access to coffee education changed during the Covid-19 pandemic. Alongside these, one of the more prominent trends throughout the pandemic was the rise of ecommerce sales – including coffee subscriptions – as customers were unable to visit coffee shops and roasters in person. “[At Enjoyed this?

Education 141

Education Social Media Consumer Goods Equipment 141

BNG Point of Sale

OCTOBER 13, 2021

In this article, we take a closer look at each type of device and software and explain which features are helpful for a range of business types. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Different Types of POS Systems.

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POS Loyalty Program Point of Sale Cash Management 52