Modern Restaurant Management

APRIL 12, 2022

On the one hand, consumers are craving unique human experiences with food more than ever before. On the other, consumer expectations for those experiences have never been greater—we want quality food that is fast, cheap, and customized to our every need. Good food, experienced together, through human connection.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

7 Shifts

AUGUST 26, 2019

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

SEPTEMBER 16, 2020

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. Single-use items - Guests receive food and condiments in single-use containers to prevent the spread of COVID-19.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

MARCH 16, 2020

“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Perfect Daily Grind

JUNE 13, 2025

JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. New Delhi, India) Mon, 9 Jun – illycaffè named official coffee partner of Iberia Airlines. Paris, France) Tue, 10 Jun – Food & Drinks Malaysia 2025 to feature over 1,000 brands and 500 exhibitors.

2025 145

2025 Point of Sale Café 2024 145

EATER

AUGUST 12, 2021

But the dealer had a strange system: You had to message him on WhatsApp, order in bulk a week ahead of time, and send someone to pick up the product from an airport cargo bay. It was 2018, and that order of mangoes was the fulfillment of a lifelong dream. My father, honestly not a big food lover, was praising God upon eating them.

2010 364

2010 Agriculture Food Truck Email Marketing 364

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobile order-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JUNE 12, 2020

Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C. .” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

EATER

SEPTEMBER 21, 2020

Every industry — but especially the food industry — has been impacted by these upheavals. Could a better food system be on the horizon? A native of one of the Blackest cities in America, with deep roots in activism and food sovereignty, Davison has the benefit of a long perspective on food movements and economies.

Food 364

Food Front of House Government Food Supply 364

EATER

JULY 18, 2023

Two editors agreed it was “the worst dining experience” of their lives: “The food is more of a distraction from your fear,” one said, “not something to nourish you.” (At To deal with the awkwardness of no longer being able to read the menu, she ordered the same dishes every time. “I

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. Regularly recurring personalized deals, seamless ordering, and cardless payment all help bring diners back to Starbucks again and again. . Online Ordering With Loyalty Perks. Reading Time: 4 minutes.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Together, these projects celebrate the ways food and drink viscerally tether us to a place. We’re taking our time while traveling this year.

2023 246

2023 Travel Front of House Dine-in 246

Restaurant Clicks

NOVEMBER 16, 2021

H-Town loves its Mexican food, and this is attested to by the numerous Baja-inspired seafood restaurants and food trucks selling tacos at literally every street corner. On my recent visit to Houston, I got the opportunity to sample the city’s rich and diverse Mexican food scene. The food is incredible, and so are the margaritas.

Food Truck 143

Food Truck Airlines Online Ordering Reservations 143

Perfect Daily Grind

SEPTEMBER 7, 2022

Among many other food and beverage outlets, coffee shops are a common sight in airports around the world. You may also like our article on whether airlines are starting to offer better coffee. This way, customers can receive their orders quickly, but also to a high level of quality – as is expected from specialty coffee shops.

Café 187

Café Franchise Franchising Travel 187

Gecko Hospitality

FEBRUARY 14, 2023

How They Do It Casinos depend on a steady flow of business in order to keep the doors open and employees busy. Consider Your Amenities Casinos are notorious for comping rooms, food, poker chips and other things for many of their high-rollers. They have to in order to keep up with their competition.

Marketing 98

Marketing Airlines Customer Experience Online Ordering 98

Restaurant Clicks

NOVEMBER 23, 2021

Houston is also a fantastic food city. I want to take you on a food tour of the city, from Montrose to River Oaks and everywhere in between. Sushi might not be the first food that comes to mind when you think of Houston, but it really should be. Order Online. Order Online. Order Online. Uchi Houston.

Website Management 138

Website Management Seasonal Menu Reservations Online Ordering 138

Restaurant Clicks

JANUARY 1, 2022

Although Baton Rouge is known for its gumbo, oysters, crawfish, and other Creole and Cajun delicacies, many restaurants offer fantastic pizza options any food lover can enjoy. Thankfully, many of these restaurants provide specialty pies if you’re interested in ordering something other than cheese or pepperoni. Order Online.

Online Ordering 120

Online Ordering Airlines Mobile Ordering Government 120

Ken Burgin

FEBRUARY 6, 2020

You can order at the counter, but there are no visible registers or signage to indicate this. Trays are gone, and if you choose to dine in instead of takeaway, you grab a large table number and your food is brought to your table in a bag. Here’s the revamped McDonalds in Sydney’s inner suburb of Kingsford. Cooking is now out of sight.

Airlines 88

Airlines Food Order Dine-in Ordering 88

Lavu

DECEMBER 16, 2019

We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. o tier system where the more they visit the more valuable their rewards are, or for a certain number of visits they receive a new ‘status’ (similar to airline rewards but obtainable). Off-premise ordering is crucial to any app.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. There’s a certain segment of the market that likes to shop at Whole Foods, or out here we have Sprouts. Psychographics relate to your identity. It’s the same thing with restaurants.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Lavu

MAY 9, 2025

For example, United Airlines lounges used Lavus cloud POS analytics to cut food waste by 25%. For instance, a small caf linked its cloud POS system to QuickBooks and an online ordering platform, simplifying both financial reporting and delivery operations. Will a Restaurant Cloud POS help increase my sales?

POS 78

POS 2025 Loyalty Program Online Ordering 78

Lavu

NOVEMBER 27, 2024

For example, United Airlines lounges used Lavu’s cloud POS analytics to cut food waste by 25%. For instance, a small café linked its cloud POS system to QuickBooks and an online ordering platform, simplifying both financial reporting and delivery operations.

POS 78

POS Loyalty Program Inventory Online Ordering 78

Marketing4Restaurants

APRIL 20, 2021

We will also talk about establishing a Happy Hour, offering a chef’s table, and leveraging an online ordering system. It’s all about pricing your food right and increasing the perceived value of your offerings by telling a story and using technology to build your brand. Restaurant Engineering Examples for Your Restaurant.

Audits 98

Audits Airlines Seating Customer Experience 98

Future Food

JANUARY 13, 2022

This is well documented: 'More painful than lockdown': Australia's hospitality industry left reeling from latest COVID wave” Good Food, The Age:DANI VALENT, January 4, 202 2. We all know so well, the hospitality industry has been particularly hard-hit as a result of the on-going pandemic (not forgetting the severe impact on the airlines).

Hospitality 78

Hospitality Tourism Airlines Café 78

Restaurant Engine

JUNE 28, 2023

One example to get you started is something American Airlines did in the late 1990s. If you are regularly throwing away leftover food, you are really wasting your money. Don’t over-order. And manage your food inventory well so you don’t have excess spillage. You can look at small things that really make a big difference.

Website Management 52

Website Management Waste Airlines Small Business 52

Apicbase

JULY 1, 2022

It helps them expand operations while keeping food quality consistent across locations and channels, and, equally important, keeping the overhead costs in balance. Recommended read : Restaurant Expansion Strategy: How to Grow Your Restaurant Into a Successful Food Empire. This blogpost covers: What is a central kitchen? Their goal?

Operations 52

Operations Back of House Front of House Food Supply 52

BNG Point of Sale

OCTOBER 13, 2021

For example, you can connect a bar-code scanner, card-swiper, cash register, and printer to any ordering device, and that device can also provide customer loyalty programs, analytics, payment processing, etc. These systems allow customers to place orders themselves. You choose from one or multiple systems, with each working together.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Culinary Cues

APRIL 17, 2025

American Airlines Flight 965 went off course headed for Colombia. Timothy McVeigh parked a vehicle outside the Federal Building in Oklahoma City, killing 168 innocent people marking the beginning of domestic terrorism in America. The Unabomber followed suit. Simpsons lawyer Johnnie Cochran proclaimed: If the glove doesnt fit, you must acquit.

Airlines 360

Airlines Social Media Sports Vineyard 360

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

SEPTEMBER 27, 2021

That was followed by airline travel (46 percent), attending live events (43 percent) and seeing movies in theaters (39 percent). After price, the top five determining factors in post-COVID restaurant choice are the same for both FSR and QSR: craveability/quality, safety, ease/convenience, service and food/beverage variety.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

EATER

JULY 8, 2024

At their best, restaurant service fees circumvent the problem of tipping in order to more equitably compensate employees. The intention is to protect consumers from unnecessary or hidden fees from big companies like airlines or concert ticketing agencies. That’s before the airline tries to sell you various forms of insurance.

Airlines 301

Airlines Tip Distribution Front of House Restaurant Law 301

Modern Restaurant Management

NOVEMBER 20, 2019

“Our guests will be able to see, smell and sample dishes prior to ordering, providing a more immersive dining experience,” said L&L Hawai‘i CEO Elisia Flores. The lunches rose to popularity in the 1930s with lunch wagons serving mixed-style food on compartmentalized paper plates.

Franchise 261

Franchise Franchising Customer Experience 2020 261