Culinary Cues

JANUARY 3, 2023

How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. This love is what we call “hospitality”.

Hospitality 467

Hospitality Customer Experience Customer Service Small Business 467

Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. This does not mean that you won’t find any candidates at all; you just need to look at candidates with other types of customer service experience beyond restaurants.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

DECEMBER 8, 2020

But as competition increased among third-party delivery services, a problem emerged: customers were more loyal to their favorite restaurants than to their favorite application. Many restaurants intentionally chose not to partner with these services because they wanted to closely control the quality of their food and the takeout experience.

Delivery 492

Delivery Menu Mobile Ordering Online Ordering 492

7 Shifts

OCTOBER 28, 2021

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Let's break down the various steps where restaurant technology can dramatically improve would-be employees' experience. Surprising?

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

DECEMBER 31, 2024

More than half of those surveyed, 55 percent, said increasing sales is 2025’s top priority, followed by reducing costs and enhancing guest experiences. Customers embraced the protein-packed dairy, transforming trending dishes like cottage cheese toast and flatbreads. Cottage cheese had a social media-fueled renaissance.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

AUGUST 20, 2024

With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth. Fly By Jing also had to come up with an “Every Day Low Price” — Walmart doesn’t do sales and promotions like other grocery stores do — that would be both appealing to Walmart customers and profitable for her company.

Retail 305

Retail Point of Sale Food Supply 2023 305

Social Hospitality: Restaurants

APRIL 5, 2019

Today’s restaurateurs are lucky — gone are the days of massive spending to advertise their offerings to draw in new customers. And, for the most part, using social media as a way to advertise is free. Beyond that, customers love to be able to access your menu through your social media, so link to that.

Social Media 225

Social Media Advertising Customer Experience Fine Dining 225

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. This ensures your message consistently reaches engaged customers who already love your restaurant, enhancing direct customer communication.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

7 Shifts

FEBRUARY 15, 2022

Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. It's, it's definitely more true now than it ever has been. Your best marketing asset are the customers you already have.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. BurgerFi International Inc.

Franchise 450

Franchise Franchising Leadership Beverage 450

Goliath Consulting

JULY 21, 2019

It is easy to focus on and get caught up with your product or service because it is the deliverable; the tangible asset you deliver to your customer. A brand is a promise to the customer about what type of experience they can expect from your product or service. But what about your intangible asset… your brand?

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

Indoor Media

OCTOBER 7, 2020

Do you wish your auto repair shop’s name was on the lips of every potential customer in town? Spark brand buzz, generate conversations about your fantastic services, and increase profits through consistent, memorable radio advertising. For that reason, we don’t recommend radio advertising for single-location shops.

Advertising 148

Advertising Social Media Customer Experience Point of Sale 148

ChowNow

JANUARY 17, 2020

They also withhold critical marketing data from the restaurants they work with , which will prevent you from building a solid customer base. Gather valuable marketing data to grow your budding customer base. Tsolakis decided to immediately sign up for online ordering because he knew it would help him cultivate a great guest experience.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

7 Shifts

JANUARY 20, 2023

This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. In 2019, diners spent $81.30 on average during Sunday's game. But how do you stand out?

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. ce in 2013.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. This data covers U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Perfect Daily Grind

AUGUST 23, 2020

As the long black is a popular coffee shop drink in Australia and New Zealand, I reached out to experts in the region for a definition of what the drink is and how it’s made. Outside of Australia and New Zealand, the drink is usually advertised on café menus under a different name. What Makes The Long Black Different?

Café 207

Café Customer Experience Beverage Advertising 207

Perfect Daily Grind

DECEMBER 1, 2019

During seasonal holidays, most coffee shops are inundated with customers. However, it’s also when you’re most likely to experience staff shortages. . It should emphasise the importance of not making any definite plans before their leave application is accepted. This has the potential to be stressful – but it doesn’t need to be.

Management 159

Management Management Café Hiring 159

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. I thought this was impossible: Mangoes were definitely the best fruit I’d ever had, even these American supermarket ones. The store changed ownership in April.)

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

DECEMBER 10, 2020

Located in one of the city’s last remaining (relatively) affordable neighborhoods, Gumbo Yaya proudly advertises itself as “Soul Food” and a “Southern Kitchen” on its facade, which looks out onto a miniature cobbled plaza. But beyond that, soul food doesn’t adhere to a universal definition. We try to stay traditional,” he says. “No

Food 363

Food Food Truck Food Order Reference 363

Restaurant Engine

APRIL 9, 2025

These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. These are primary sources where diners share their experiences. This shows diners that you care about their experiences. It is quite difficult, if not impossible, to ever remove a negative review.

Management 52

Management Management Website Management Email Marketing 52

Food Business

JUNE 8, 2018

As a customer, I'll admit my truth: I find the app useful at times (more on this below!). We’ve all be burned by customers spouting off what they think. You can also ask favorite customers to review, and ask them to put good photos up. This topic is visceral, real, and even unpleasant. But we all know a response must be formed.

Advertising 100

Advertising Travel Consumer Goods Point of Sale 100

Rocket Fuel

DECEMBER 12, 2024

These chargebacks occur when a customer receives food through a third-party delivery service and then disputes their payment through their credit card company or bank. Its then up to the restaurant to supply evidence that the charge is legitimate and that the customer has no grounds for a refund. Third-party delivery chargebacks.

Delivery 52

Delivery Customer Service Online Ordering Food Order 52

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Deliverect

FEBRUARY 20, 2020

First of all you should begin by analyzing your in-house customer base. What types of customers visit your restaurant? Based on your findings, you can then select your online target audience(s) - which will definitely also include new groups of customers your brick-and-mortar business may not yet have targeted before.

Delivery 125

Delivery Online Ordering Social Media Transportation 125

Indoor Media

AUGUST 9, 2021

Advertising is all about raising brand awareness and attracting new customers, right? It’s just as important to maintain and please your existing customer base. Your existing customer base is the foundation of your future customer base. This is because your existing customers are already your best customers.

Advertising 78

Advertising Social Media Email Marketing Customer Service 78

Indoor Media

DECEMBER 18, 2020

Online advertising and cyber solutions might help get customers in the door, but you’ll need tried-and-true human interaction to round out your customer outreach strategies for dry cleaners. The convenience of e-commerce and local listings have made many customers gruff, tightly-scheduled individuals.

Coupons 78

Coupons Loyalty Program Advertising Tip Distribution 78

7 Shifts

MAY 15, 2023

He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House. Recommended Reading: 4 Restaurants Fighting Wage Inequity for their Employees I was very informed by an experience I had in California.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. The cloud kitchen is a delivery-only restaurant with no space for customers to dine in. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Bingage

NOVEMBER 18, 2019

This is a great time to come above all the daily restaurant task like ordering and cooking the same food and serving the favourite dish of customers. Approaching a customer for infrequent products can be tough but can be easily achieved with combo offers. It confuses customers and they not even show interest. Promote via SMS.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Embrace the Suck

JUNE 13, 2022

We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Definitely. Donald Burns: Definitely. Brian Duncan: I think I touched on it in that getting the medical community, the science community to come with better definitions and directives. There's a lot of.

Retail 221

Retail Social Media Take-out Events 221

Harbor Touch

JUNE 6, 2017

Too many choices make it difficult for your customers to make a decision and even harder for your kitchen to make 100 different food items. If you’re not familiar with POS systems, here you’ll find some examples and a definition of POS. Advertise Your New Restaurant.

License 90

License POS Point of Sale Advertising 90

Indoor Media

SEPTEMBER 6, 2018

If you’re a small business owner, chances are you’ve been traumatized by online customer reviews. Experiences like these uphold the unspoken truth that review websites are designed solely for their own benefit rather than to help consumers or business owners. Authentic Recommendations. Sentiment over Score. Be Part of the Solution.

Small Business 78

Small Business Customer Experience Customer Service Social Media 78

Ordyx

JANUARY 29, 2020

​ If love isn't the answer then food definitely is. ​Valentine's day is definitely one of the busiest times of the year and it makes total sense for restaurants to give it the appropriate attention. Take the next step and make a customer's visit more memorable by offering them one during or after their visit.

Social Media 52

Social Media Email Marketing Advertising Customer Experience 52