Embrace the Suck

JUNE 3, 2024

WARNING : I am about to discuss a taboo topic that the restaurant industry needs to address. Welcome to the eye-opening journey into the detrimental impact of porn addiction on work ethic and the restaurant industry. So buckle up; this one is not going to be pretty. If you are sensitize to touchy topic… STOP HERE!

Guest Recovery 275

Guest Recovery Coaching Education Equipment 275

Modern Restaurant Management

JUNE 7, 2024

To discuss food safety, Modern Restaurant Management (MRM) magazine reached out to a number of restaurant industry executives. Peter Cryan (PC) is a seasoned executive in the restaurant and hospitality industry. John Strom (JS) is vice president and general manager of Innovation at GP PRO, a division of Georgia-Pacific.

Food Safety 185

Food Safety Kitchen Safety Food Food Supply 185

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. The Dangers of Poor Restaurant Communication. Poor restaurant communication equals poor service.

Communication 430

Communication Management Management Front of House 430

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. actively follow their favorite restaurants on social media?

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

APRIL 22, 2024

Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. There are a few common forms of fraud that restaurants are experiencing. more likely to be targeted.

Food 198

Food Loyalty Program Consumer Goods Customer Experience 198

7 Shifts

NOVEMBER 17, 2020

Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty. Did you know that highly-engaged restaurant employees generate almost 1.5x Thankfully, restaurant employee evaluation forms help make these performance indicators easier to compare.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

OCTOBER 31, 2022

You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. You'll have a document to reference during the planning or opening of your restaurant. What is a Restaurant Business Plan? Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MAY 10, 2024

To better understand this trend, Modern Restaurant Management (MRM) magazine reached out to Luis Martinez, senior vice president of R&D and Commercialization at Rubix Foods. In this role, he manages the Culinary, Innovation, and Commercialization teams, and oversees R&D project implementation.

Social Media 175

Social Media 2024 2025 Seasonal Menu 175

Modern Restaurant Management

APRIL 5, 2024

Merch might a somewhat newer term in a restaurant owner's lexicon, but having a focused merchandising effort can connect a person to a brand as well as be a great way to build awareness and put buts in seats. So, how can restaurants use merchandise as an effective marketing tool to tap into local brand ambassadors and build awareness?

Merchandise 193

Merchandise Brewery Design Magazine 193

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Fortunately, managers can apply multiple strategies to increase their response rates.

Management 185

Management Management Loyalty Program Social Media 185

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 168

Management Management Coaching Front of House 168

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 160

Management Management Back of House Customer Service 160

Modern Restaurant Management

OCTOBER 30, 2023

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities.

2000 192

2000 Food Supply Hiring 2023 192

ChowNow

JUNE 10, 2024

Running a restaurant is a balancing act of managing expenses and maximizing revenue. On average, the profit margin for a restaurant is 5% , though this can vary significantly depending on the type of restaurant and its location. Overhead Costs: Rent, utilities, and other fixed costs must be managed efficiently.

Social Media 78

Social Media Online Ordering Website Management Inventory 78

Culinary Cues

NOVEMBER 11, 2022

I get it, I’ve been there, I know the adrenaline behind this and the sense of accomplishment when the rail is free of dupes – it is a race against time, an impossible goal that somehow, we manage to reach. Compromise may be a legitimate goal in negotiations and diplomacy, but not so much when it comes to quality and the meaning of your work.

Customer Service 347

Customer Service Customer Experience Point of Sale Uniforms 347

7 Shifts

MAY 17, 2022

The restaurant industry has long been associated with long hours, hot-headed chefs, and an intense working environment that only the most passionate could handle. Even before the pandemic hit, there's been a growing feeling that the restaurant industry has to do better when it comes to employee experience. Table of Contents.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Embrace the Suck

MAY 14, 2023

Restaurants are more than just places to satisfy our hunger. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

OCTOBER 6, 2020

Efficient communication between managers and employees is key to restaurant success, especially during the unprecedented times of 2020. Many restaurant owners understand that proper internal communication leads to increasing employee productivity and trust. Phil Corson, Senior Product Manager, 7shifts.

Communication 370

Communication Information Management Management 370

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

Squirrel Systems

JUNE 3, 2024

In the competitive landscape of the restaurant industry, staff retention has become a critical challenge. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue.

Technology 90

Technology Management Management Restaurant Law 90

7 Shifts

APRIL 21, 2023

What comes to mind when you think of success in the restaurant industry? Not every restaurant worker wants to be a celebrity chef. You can grow your career in restaurants and make it your profession. You can grow your career in restaurants and make it your profession. Maybe you realized hospitality is your passion.

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

JANUARY 31, 2023

We surveyed around 4,000 restaurant employees and found that low pay, lack of recognition, and lack of opportunities for advancement were the top reasons for employees leaving their jobs. The Importance of Employee Engagement Employee engagement is a way to measure how motivated employees are to help your restaurant succeed.

Coaching 195

Coaching Training Book Customer Service 195

Social Hospitality

MARCH 27, 2020

The impact of Coronavirus on restaurants and hotels has been insurmountable. . Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. This is one way to promote perks and encourage future reservations. . Promote Future Meetings . Evaluate Your Digital Marketing Strategy.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

7 Shifts

JANUARY 20, 2023

Super Bowl Sunday is one of the most important days for restaurants across the United States. On this day, millions of people gather to watch the biggest game of the year, and many of them do so at restaurants and bars. This means big business for restaurants, and a surge in customers and sales. In 2019, diners spent $81.30

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. Mostly I want readers to believe that hourly workers really can do great things when they’re properly managed. Restaurants have always struggled with hourly workers. What do you hope readers take away from the book? Why write this book now?

Coaching 106

Coaching Franchise Franchising Leadership 106

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Operations 180

Operations Front of House Customer Service Customer Experience 180

Modern Restaurant Management

DECEMBER 4, 2023

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return.

Customer Experience 192

Customer Experience Customer Service Technology Communication 192

Modern Restaurant Management

MARCH 18, 2024

The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Fine Dining 183

Fine Dining Seasonal Menu Social Media 2022 183

Modern Restaurant Management

JULY 13, 2022

Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Multichannel Ordering.

Franchise 204

Franchise Franchising Operations Loyalty Program 204

Clover - Restaurants

JUNE 6, 2024

Most great restaurants need great restaurant managers. Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Here are a few steps and strategies to find—and retain—managers you trust. The question is, how do you find a good one?

Leadership 52

Leadership Front of House Back of House Cash Management 52

Bingage

APRIL 16, 2024

In this blog, we are uncovering the top 5 most trusted Loyalty programs in India for restaurants and small businesses. Starting a Restaurant business is easy, but running a successful business is a tough task. That is where a restaurant loyalty program plays a crucial role. Easy integration with the current POS System.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166