Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

APRIL 21, 2023

What comes to mind when you think of success in the restaurant industry? Not every restaurant worker wants to be a celebrity chef. You can grow your career in restaurants and make it your profession. You can grow your career in restaurants and make it your profession. Maybe you realized hospitality is your passion.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike.

Mobile Ordering 177

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 177

Lavu

NOVEMBER 17, 2023

Improving your restaurant profit and profit margins are critical factors that directly impact the financial health and overall success of your restaurant. Knowing your profit margins isn’t just about making more money. It’s a strategy to improve your restaurant profit margin and ensure its long-term viability.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Embrace the Suck

MAY 14, 2023

Restaurants are more than just places to satisfy our hunger. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. The Recipe for Failure A restaurant’s downfall is like a slow-cooked dish — it doesn't happen overnight.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. At Fogo, we will continue to add value to the everyday guest experience in 2023 with premium cuts, all day happy hour, and more. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. There’s a feeling of tension and anxiety among many restaurant workers these days. As a former operator myself, I spend a good chunk of each day chatting with restaurant owner-operators. Lots of restaurants are already understaffed.

Technology 123

Technology Front of House Fast Casual Back of House 123

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Restaurants and hotels are playing their creative game too well as they establish crypto-themed restaurants across the globe.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

APRIL 30, 2021

As indoor dining slowly begins to become a mainstream activity once again, it is worth reassessing the evolving customer preferences around foodservice restrooms. Now more than ever, poorly maintained restrooms can repel customers. Restaurants that do not provide basic hand hygiene essentials run the same risk.

Consumer Goods 203

Consumer Goods Sustainability Innovation Customer Service 203

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. How can you encourage them to care about the business and invest time and energy into their role?

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? One way to keep customers coming back? 6 Tips on Creating a Winning Restaurant Newsletter. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

AUGUST 12, 2020

As the COVID-19 pandemic continues to significantly impact and disrupt businesses in all sectors, it has become clear that the restaurant industry has been one of the hardest hit by the crisis. Data from OpenTable projected that one in four restaurants won’t reopen after the pandemic. Revamping the Menu.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Optimize Inventory.

Front of House 212

Front of House Inventory Food Safety Social Media 212

The Restaurant Times

FEBRUARY 22, 2022

Even though life is slowly returning to normal following the COVID-19 epidemic, many restaurants and foodservice enterprises still face many challenges. The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Popular Restaurant Start-Up Trends 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. In a sea of restaurants nationwide, yours has stuck out and been successful. Therefore, it might be time to expand your franchise and lay the foundation for one (or even several) more franchise locations. Here are some of the questions you should ask yourself.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Culinary Cues

FEBRUARY 25, 2020

I certainly don’t want to be reactionary, in fact, what I hope to be is something more in line with being an advocate for change before change happens without us. I certainly don’t want to be reactionary, in fact, what I hope to be is something more in line with being an advocate for change before change happens without us.

Fine Dining 319

Fine Dining Point of Sale Food Supply Education 319

Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. Between documenting team member wellness to modifying your roster to accommodate changing consumer demand, operating during a pandemic has certainly challenged the way we view success. So what remains from what we once knew and loved about this industry? A lot, actually.

Operations 148

Operations Document Point of Sale Social Media 148

Open for Business

APRIL 24, 2023

Like most businesses these days, restaurants are on the lookout for ways to become more environmentally conscious. Others are thinking about drawing in the 66% of guests who will pay more for something sustainable. Whatever the motivation, sustainability has become a major priority in the industry.

Sustainability 78

Sustainability Compost Waste Agriculture 78

The Rail

JANUARY 13, 2023

Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment. This simple change can help your restaurant stand out in the crowded non-alcoholic beverage market and maximize profits.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

The Restaurant Group

NOVEMBER 8, 2021

Restaurant Industry Trends and Outlook for 2022. Change is an inevitable part of life, more so if you’re in the F&B industry. That said, restaurants mainly had to stay abreast of changing food and beverage trends. 1 Restaurants Go Digital. 3 Focus on Hyperlocal and Sustainability. 2 Drive-thru Lanes.

2022 78

2022 Food Supply Innovation Sustainability 78

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 30, 2020

Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18

2020 211

2020 Merchandise Retail Point of Sale 211

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

Modern Restaurant Management

SEPTEMBER 8, 2021

Without the widespread threat of infection, cleaning was previously more focused on appearance than protecting public health and was not as strategic as it needs to be today. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay. Building Trust Through Cleanliness.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

Future Food

DECEMBER 5, 2019

Alternative eating is becoming mainstream. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Black Box Intelligence

MAY 24, 2023

The most successful restaurants have mastered how to increase restaurant sales. Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. Recent Black Box Intelligence research has shown that guests continue to care more about overall restaurant value.

Email Marketing 79

Email Marketing Social Media Customer Experience Coupons 79

Modern Restaurant Management

JANUARY 12, 2021

There’s no disputing that the past year has been extremely hard on the restaurant industry overall. According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. It’s one more way we can show how much we care about our employees. It’s one more way we can show how much we care about our employees. KFC Foundation Launches MyChange.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

The Restaurant Group

JANUARY 27, 2020

Restaurant Best Practices. According to the National Restaurant Association’s “What’s Hot” report, American Culinary Federation chefs named sustainability and waste reduction in the top trends of the year. Conservation of resources in restaurants. Managing waste in restaurants.

Sustainability 88

Sustainability Recycling Compost Waste 88

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. But behind the scenes, they suffer from the same challenges that plague traditional restaurants. Just like in a restaurant, different cuisines may come out of the same kitchen.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JUNE 9, 2020

As restaurants navigate through an uneasy climate in 2020, developing a strategy to improve the customer experience and maximize long-term profitability is paramount. Restaurants need new customers, more visits, and larger checks, and they need it all to come with a positive ROI. Let’s discuss. Thought Experiment.

Loyalty Program 158

Loyalty Program Customer Experience Customer Service Consumer Goods 158

7 Shifts

SEPTEMBER 6, 2022

It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Large cities like Portland, Los Angeles, and Austin are best known for their food trucks, but cities of all sizes are seeing more of these concepts pop up. billion by the end of 2022. Table of Contents.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Perfect Daily Grind

JUNE 22, 2022

In the years since, these machines have developed to include more customisable options, such as a wider range of coffee beverages, a variety of milk options, and additional flavourings. I spoke to three industry professionals to find out more about the self-serve coffee market. cents , compared to US $3 when using a staffed desk.

Serving 135

Serving Marketing Customer Service Beverage 135