Modern Restaurant Management

JANUARY 2, 2025

AI: Optimizing Operations and Enhancing Customer Experience Artificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands. Labor Challenges: Finding and Keeping Good People The labor market remains a major concern for pizzeria owners going into 2025.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. Three QSR Trends that Will Dominate 2025 Recent years have highlighted the importance of adaptability and precision in meeting customer expectations. Here are the three trends that will shape the QSR landscape in 2025 and beyond: 1.

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2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

DECEMBER 30, 2024

In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience. In 2025, I think we’ll see restaurants double down on personalization by leveraging AI. One answer to the brand loyalty challenge is to improve personalization.

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Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

JANUARY 29, 2025

In January 2025, the Agriculture Department predicts that egg prices could rise by an additional 20 percent by the end of the year, potentially reaching $5 per dozen. The Wall Street Journal reported in early 2025 that inflation in food production reached its highest level in over a year, affecting all aspects of poultry farming.

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Supplies Pricing Food Supply 2025 373

ChowNow

FEBRUARY 13, 2025

Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. AI-powered cooking equipment, like Middleby , uses automation to ensure consistent cooking times and temperatures, minimizing human error.

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2025 Technology Loyalty Program Mobile Ordering 195

Perfect Daily Grind

JULY 8, 2025

While cleanliness shapes a cafe’s reputation from a customer’s perspective, the unseen practices behind the bar have far broader implications for equipment longevity , coffee quality, and customer and staff health. You may also like our article on why equipment longevity needs to be a priority for coffee shops.

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Equipment Café Food Safety Beverage 123

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we foresee significant developments in on and off premise restaurant payments. For the first part, click here and for the second part, click here.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 5, 2025

According to the latest 7shifts 2025 Restaurant Labor and Cost Profitability Report , labor costs reaching up to 30 percent of revenue and food inflation ranked as the top concern by 52 percent of restaurant operators in 2025, therefore finding ways to reduce expenses without compromising quality has never been more critical.

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Operations Front of House Back of House 2025 251

SpotOn

APRIL 14, 2025

San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements.

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2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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Loyalty Program 2025 Customer Experience Customer Service 371

Goliath Consulting

JUNE 28, 2025

Thanks to lower costs, modular designs, and AI-driven features, robotics is no longer just for big chains ( Toxigon, 2025 ). In his words, he could either “resist the change and struggle, or adapt, innovate, and find new ways to thrive” ( Navia Robotics, 2025 ). Naviarobotics.com , 2025. Toxigon , 18 May 2025.

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Modern Restaurant Management

FEBRUARY 14, 2025

With this in mind, what can restaurant operators expect from payments in 2025? In 2025, merchants will increasingly adopt SoftPOS solutions, which effectively turn smartphones into trusted payment terminals. These systems will complement existing payment terminal setups, enhancing flexibility and enabling ‘roaming’ sales.

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2025 Sustainability Transportation Travel 275

Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring.

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Hiring Mobile Ordering Social Media 2025 332

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. Additional benefits include mobile tabs that allow customers to order and pay at multiple locations while servers are equipped with mobile POS tablets for seamless service.

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Modern Restaurant Management

FEBRUARY 18, 2025

In February of 2025, after an amazing six-year run, Auggie’s Draft Room sold to a wonderful, well-qualified family who had dreamed of owning and operating a restaurant most of their lives. If your business is not profitable, its value will likely be limited to the value of the lease and perhaps 10% of what you spent on the equipment.

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Social Media Book Back of House Take-out 432

Modern Restaurant Management

JULY 9, 2025

Rising Food Costs Are Straining Restaurant Finances According to TouchBistro's 2025 State of Restaurants report , food costs remain the number one source of financial strain for restaurant owners, with 26 percent citing it as their biggest financial challenge. Seven Reasons to Make Business Credit a Priority 1.

Cash Management 221

Cash Management Small Business Equipment Technology 221

Lavu

MAY 9, 2025

Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered. Confirm fees, equipment return instructions, and data migration steps. Return Equipment : Follow Toast’s instructions to avoid damage fees. 150/month remaining).

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POS 2025 Equipment Customer Service 78

Modern Restaurant Management

JANUARY 3, 2025

What are some restaurant design trends you are seeing for 2025? For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

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Fast Casual 2025 Design Customer Experience 251

Perfect Daily Grind

JUNE 19, 2025

In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5% Vevey, Switzerland) Fri, 20 Jun – Washed Gesha receives highest bid of US $66/lb at 2025 CoE Nicaragua auction.

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2025 Café Events Sustainability 122

Perfect Daily Grind

JUNE 23, 2025

In the US alone, the consumption of specialty coffee has increased by 18% between 2020 and 2025 , indicating the rising interest in quality, traceable coffee. Finding the right equipment When setting up a roasting business, it’s usually recommended to invest in a machine that can accommodate some level of growth from the outset.

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Equipment Small Business 2001 Article 135

Modern Restaurant Management

DECEMBER 4, 2024

"From our research, it’s clear that technology will continue to reshape the dining landscape as we approach 2025," Fink continued. "Guests

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Seasonal Menu Mobile Ordering 2025 2024 251

Restaurant Business

JUNE 23, 2025

23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised.

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Food Supply Leadership 2025 Kitchen Safety 200

Perfect Daily Grind

JUNE 16, 2025

With margins and cash flow stretched thin, a machine that just roasts coffee is no longer enough; today’s roasters are increasingly demanding more from their equipment. Price volatility has continued into 2025, with the new floor for the C market now estimated at around US $4/lb.

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Equipment Cash Management 2050 Pricing 140

Harbor Touch

MARCH 18, 2025

Equipment and Furniture: Deduct That Big Spend New ovens or tables can cost a chunk, often $5,000 or more. Accounting Tip: Log equipment purchases in your accounting software under equipment. Equipment: tables, chairs, POS systems. Claim retroactively by April 15, 2025. File by April 15, 2025. You can too.

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Point of Sale POS Restaurant Law Equipment 138

Perfect Daily Grind

JUNE 24, 2025

Moreover, Nepali coffee has no links to deforestation in its supply chains, aligning with the landmark European Union Deforestation Regulation , which is set to come into effect in December 2025. Himalaya Coffee Company , for example, recently exhibited at the 2025 Specialty Coffee Expo in Houston and MICE2025.

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Sustainability Customer Experience Education 2025 197

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Youre not alone.

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2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

JUNE 30, 2025

In 2025, success isn’t about having the most tools, it’s about using the right systems to do what hospitality has always done, only better: bring people together, empower teams, and adapt to change. Already by 2025, “ wellness tourism ” is expected to grow alongside sustainability-focused offerings.

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Hospitality Sustainability 2025 Tourism 251

Modern Restaurant Management

MAY 29, 2025

Best and New Uses of QR Codes In just the first three months of 2025, QR code scans reached 41.77 But just because you see them doesn’t mean they’re being leveraged to their full capabilities. Could you be getting more out of your QR codes? million – a 433 percent increase since 2021.

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Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

MAY 23, 2025

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Also rising? Cybersecurity threats in the restaurant industry.

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Online Ordering POS Small Business Employee Relations 282

Modern Restaurant Management

MAY 30, 2025

percent from 2025 to 2033 and reach US$ 345.6 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com. billion transactions and $67 billion in sales in 2024.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

NOVEMBER 12, 2024

A Critical Time for Restaurants to Address Severe Weather Preparedness As 2025 approaches and restaurants begin to outline operation protocols, emergency preparedness must be included in their budget and operations planning.

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Training Communication 2025 2024 473

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. 2025 will be the year restaurants redefine how they engage with technology. and $18.67

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Franchise Franchising 2024 Mobile Ordering 221

Lavu

JUNE 13, 2025

From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025. Cafeteria setup costs vary depending on kitchen size, equipment, staffing, and design. You’ll need proper ventilation, food storage, commercial kitchen equipment, and certified staff.

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2025 Dietary Restrictions Kitchen Safety License 78

Perfect Daily Grind

JUNE 9, 2025

The growing demand for quality coffee anywhere The National Coffee Association’s most recent 2025 report found that two-thirds of American adults drink coffee each day, up nearly 7% compared to 2020. No longer constrained by location or bulky equipment, today’s coffee enthusiasts can enjoy café-quality coffee virtually anywhere.

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Café Transportation Travel Equipment 131

Lavu

JUNE 20, 2025

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. With handheld probes and fixed sensors, restaurants can manually or automatically regulate their food and equipment in a few seconds.

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Technology 2025 Online Ordering Fast Casual 78