Modern Restaurant Management

APRIL 14, 2025

61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer. Diners are willing to embrace voice AI.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

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2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours. In September this year, there were 12.37

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2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 28, 2025

SOCi revealed this fragmentation in 2024 with the rise of search on social media platforms, and Gen Z in particular choosing Instagram and TikTok over Google when conducting local searches. ” Modern Restaurant Management (MRM). ” This shift has been building over the last few years. “This shift is already happening.

Social Media 251

Social Media Marketing SEO 2025 251

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. In 2024, restaurants should make the dining-out experience worth the price tag. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

7 Shifts

SEPTEMBER 9, 2024

Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Train your managers well In the same survey we did for 1,500 active restaurant employees, nearly half of them mentioned leaving their jobs due to poor management.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? who will manage communications to different stakeholders, who will notify supply chain partners, etc.)

Food Safety 472

Food Safety Social Media Food Supply Allergens 472

7 Shifts

OCTOBER 22, 2024

To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 20, 2024

To learn more about music licensing, misconceptions, playlist trends, and more Modern Restaurant Management (MRM) magazine reached out to Ola Sars , CEO of Soundtrack , a streaming service that brings music to businesses of all kinds, including restaurants. What should restaurant operators know about music licensing?

License 221

License Operations Fine Dining Customer Service 221

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. This tool can help maximize your marketing efforts by saving you time crafting emails and managing guest segments. Price: Free (7-day trial), Pro - $129.95/month,

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

AUGUST 15, 2024

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. With an expected annual growth rate of 4.57% from 2024 to 2029, meal kits provide an opportunity to increase revenue and reach more customers. Combos also help manage inventory and cut down on food waste.

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2024 Loyalty Program Point of Sale Online Ordering 243

Restaurant Business

JUNE 11, 2025

marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. But the brand remains the toughest turnaround in the restaurant industry.

Fast Casual 170

Fast Casual Cash Management Retail Leadership 170

Perfect Daily Grind

JUNE 15, 2025

Global shipping costs surged in the first half of 2024 , driven by unforeseen disruptions in major maritime routes, including the Red Sea and the Suez Canal. Some of the most integral digital marketing channels for B2B include content and search engine optimisation (SEO), email (whether for cold outreach or targeted newsletters), and website.

Marketing 130

Marketing Email Marketing Social Media SEO 130

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Make sure your website is mobile-friendly, provide online reservations, and think about building a user-friendly mobile app. Ensure that your digital presence, including your website, social media, and mobile app, is consistent.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites. billion by 2026.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

SEPTEMBER 16, 2024

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) EBITDA is often used for larger restaurants or those with professional management in place, where the owner isn’t involved in day-to-day operations. In Q2 of 2024, revenue for restaurants fell by 9%, marking the first decline since Q4 of 2022.

2024 195

2024 Document Cash Management Point of Sale 195

Sante

MAY 8, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? 2024 Famille Perrin “La Vieille Fermé” Vin de France Rosé ($9). 2024 Miguel Torres “Andica” Valle de Curicó Rosé ($14). Simple and softer but well-structured with cotton candy flavors. and Europe.

2025 130

2025 Vineyard Magazine 2023 130

Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

EATER

AUGUST 20, 2024

The brand debuted in around 2,000 Walmart stores in April 2024, and though it’s a bit early to tell, Gao is pleased with how the first few months have gone. “A Gill was also able to drop the price of Bachan’s as his brand expanded into Walmart — a bottle on the Bachan’s website is $12.99 , and only $7.98 at Walmart.

Retail 305

Retail Point of Sale Food Supply 2023 305

SpotOn

JULY 16, 2024

The 2024 minimum wage in Florida is $12.00 per hour before September 30, 2024. per hour after September 30, 2024, $14.00 2024 (after September 30) $13.00 $19.50 $9.98 In 2024, the Florida minimum wage was higher than the federal minimum wage rate of $7.25. per hour after September 30, 2024. per hour.

2024 95

2024 Restaurant Law Small Business 2025 95

7 Shifts

MAY 8, 2024

7shifts' old website homepage While 7shifts’ team and product have grown, the way we look has stayed the same. We’re bringing together all aspects of your team management tasks to cover the entire employee journey. Today, restaurants comprise 100% of our customer base. Every voice is heard because every voice has value.

2013 243

2013 Uniforms Website Management Customer Experience 243

EATER

JANUARY 23, 2024

At the New York City shop , Susanna Yoon manages to pack all the flavors of other elaborate desserts — like calamansi meringue pie or black forest cake — into a beautiful package. Stick With Me Sweets Stick With Me Sweets A 24-piece box from Stick With Me Sweets. And Sons And Sons A Colorful Love Box from And Sons’s 2023 collection.

Online Ordering 301

Online Ordering Website Management 2024 Bar 301

7 Shifts

AUGUST 26, 2024

Why restaurants should still use Google Ads in 2024 While organic traffic is important, relying on it alone can take time and might not always give you the results you need right away. The conversion rate measures the percentage of customers who see the ad and click through to the website. That's where Google Ads comes in.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Sante

MARCH 13, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? Email (Required) Name (Required) Website %d Tableware The Connected Table at Sante Magazine The Dozen The Goody Bag The Wine Stylist The WineKnitter This Month Vol. We'd love to hear from you!

Vineyard 130

Vineyard 2025 Magazine 2022 130

The Rail

AUGUST 8, 2024

These tools can automate sales processes, shorten the workflow, and capture and manage data. Plus, advanced sales operations tools also incorporate customer relationship management (CRM) functionality. Big data management and analysis platforms can help you stay on top of your KPIs as well as investigate issues and opportunities.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

Bingage

APRIL 16, 2024

Dedicated account support manager, and expert consultation. ewards eWards is a customer management system that works online, helping you handle all your interactions with customers, both old and new. It uses software, data analysis, advice, and data management to make customer programs successful for businesses.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Black Box Intelligence

MAY 12, 2025

The BPAs celebrate those restaurant brands that are leading the industry by driving continuous improvement, and this years winners represent the very best in people management, guest experience, and operational excellence in the current environment, which is not without its challenges. Rankings : Lowest non-management and management turnover.

2025 52

2025 Fast Casual Fine Dining Casual 52

Sante

MARCH 16, 2025

12 Wine Wine & Dine Content Cloud Competitions Creative Cocktails First Press Food Gold Star Management May I Quote You? As more wineries are now shipping direct-to-consumer, check the winery website if you can’t find a bottle in your retail store. Luscious textures, dark fruits, loads of tannins. and Europe.

2025 130

2025 Magazine Seminar 2023 130

Bingage

APRIL 16, 2024

Dedicated account support manager, and expert consultation. ewards eWards is a customer management system that works online, helping you handle all your interactions with customers, both old and new. It uses software, data analysis, advice, and data management to make customer programs successful for businesses.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

EATER

FEBRUARY 26, 2024

31, 2024, in Houston. We still want to own celebrations,” says Scott Martin, a regional general manager for the Chapmans’ Melting Pot locations. “We Haylee Palmer celebrates her 34th birthday over Coq Au Vin with Adam Warner at the Melting Pot restaurant on Westheimer on Wednesday, Jan.

Dine-in 317

Dine-in Customer Experience Specials Cash Management 317

Perfect Daily Grind

JANUARY 13, 2023

Oatly appoints Bryan Carroll as UK General Manager. The Barista League to host 12 events in 2023 with additional event announced for January 2024. The Condensed Milk and Coconut 100% robusta cold brews will be available on Nguyen’s website and in select US Whole Food stores. million funding round. lb on Wednesday.

2023 183

2023 Events Website Management Leadership 183

Rocket Fuel

JANUARY 7, 2025

In 2024, we saw these applications move from the drawing board to the laboratory. In the restaurant business, AIs abilities are uniquely well-suited: mining large volumes of complex data, making and testing hypotheses on the fly, maximizing efficiency, and even interacting with customers.

2025 52

2025 Innovation Customer Service Loyalty Program 52

MBB Hospitality

DECEMBER 22, 2024

is projected to reach $353 billion by 2024, fueled by increased smartphone usage and consumer demand for convenience. Operational Complexity Managing online orders alongside in-house dining requires efficient workflows and staff training. According to a report by Statista , the online food delivery market in the U.S.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. This is a restaurant revenue management strategy that can help ensure optimal ingredient usage and prevent over-portioning. It can also be a great step to creating more accurate inventory management!

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

SpotOn

JUNE 17, 2024

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif.,

Technology 111

Technology Operations Point of Sale Online Ordering 111