Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Familiar, nostalgic menu items draw them in.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

NOVEMBER 26, 2024

But what if your menu was telling your guests something about luxury? In the January 23, 2024 New York Times article,“The Menu Trends That Define Dining Right Now,” the publication gathered 121 menus from restaurants all over the United States.

Seasonal Menu 251

Seasonal Menu 2024 Customer Experience Menu 251

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. Profitability: Waffles are a low-cost, center-of-the-plate item and one of the most profitable breakfast item menu offerings.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Restaurant Business

JUNE 20, 2025

The chain has kept its menu prices lower than inflation, and it has invested in other limited-time specials, such as its popular Never-Ending Pasta Bowl, in an effort to appeal to price-conscious consumers. It plans to keep prices down while also adding more lower-priced items to the menu. “If and get a free chilled meal to take home.

Delivery 242

Delivery Fast Casual Leadership Point of Sale 242

Modern Restaurant Management

APRIL 7, 2025

A customer in Miami should bite into the same perfectly seasoned burger that delights diners in Seattle. The 2024 State of the Restaurant Industry report revealed that 22 percent of restaurant operators plan to invest in technology like POS software, back-of-house systems, and data analytics in the near future.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

JULY 31, 2024

While the restaurant industry has been focused on value meals so far this summer, Pumpkin Spice Latte (PSL) season has snuck up on us with independent restaurants leading the orange-colored way. billion by 2031, operators are hoping an early PSL season will drive additional revenue after a consumer pullback in spending. "Call

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Modern Restaurant Management

FEBRUARY 18, 2025

Fast forward to December 2024, and Auggie’s grossed over $300,000 in a single month. Sure, we all keep our excitement levels high when we first open, but over time, seasonality, employee issues, and the realization that weekends and evenings will never be yours start to chip away at that excitement. Quite the opposite.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JULY 2, 2025

Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. But those same margaritas had been on the menu since 2014 when the bar, so to speak, was set a bit lower. By Patricia Cobe on Jul.

Fast Casual 240

Fast Casual Beverage Back of House Leadership 240

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

2024 294

2024 Mobile Ordering White Paper Food Order 294

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MAY 10, 2024

According to Datassential, 83 percent of them are excited about new food and beverage trends in 2024, and one in four plan to eat out more in 2024 – more than any other generation. How can restaurants optimize menus and capitalize on these trends? What are some best practices for promoting fusion foods on a menu?

Social Media 450

Social Media 2024 Seasonal Menu 2023 450

Modern Restaurant Management

JUNE 24, 2024

Diners should expect to be delighted by modernized comfort food and low-waste menus, according to Unilever Food Solutions’ Future Menus Top North America Trends 2024 report. Some operators add a seasoning packet to their fries in order to create their own flavors by shaking them in the bag.

Seasonal Menu 470

Seasonal Menu Social Media 2024 Waste 470

Modern Restaurant Management

JUNE 16, 2025

More than half (54 percent) of independent restaurant owners report making half as much or less than this same time last year, according to a report from Alignable with 51 percent saying customer spending is “much lower” than 2024. "The menu implications are here and are impacting consumer demand," he said. "The

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Rooms start at $45 in the high season.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. As of 2024, over half of U.S. In 2025, we expect to see continued growth in menu innovation with bold flavors, premium ingredients, and creative presentations, keeping loyal fans happy while drawing in adventurous foodies.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 21, 2024

The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits. What’s on the Menu? Restaurants in the category should consider value pricing strategies for their beverage menu.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 1, 2024

Heading into football season, bartenders are akin to quarterbacks. According to a 2024 Toast survey, one of the biggest challenges for restaurant operators is managing the administrative aspects of their business, from juggling multiple service channels and locations to effectively leveraging guest data. Or all tools on one platform?

Bar 449

Bar Operations Back of House Front of House 449

EATER

DECEMBER 20, 2024

In 1985, Plaza Mayor incorporated pan dulce to its menu of Spanish classics think paella, potato tortillas, and grilled octopus because of a hunch that it would pair well with the tart sidra, or Spanish cider, served at the time. And there are generally no workarounds to the long lines during the holiday season.

Point of Sale 269

Point of Sale Merchandise Pricing Seasonal Menu 269

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Tipping Models Despite ongoing wage discussions, 63 percent of restaurants reported no changes to their tipping practices in 2024.

2025 221

2025 Loyalty Program 2024 Back of House 221

7 Shifts

JULY 25, 2024

With an expected annual growth rate of 4.57% from 2024 to 2029, meal kits provide an opportunity to increase revenue and reach more customers. In fact, 93% of diners said they are more willing to make a reservation at a restaurant that offers special events, and 61% are more willing to pay a higher price for a special event menu.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Restaurant Business

JUNE 27, 2025

The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. So are the roughly 15 schmears, which change seasonally. There are a few sweet treats on the menu, and there’s a whole coffee program. We’d sell out. It was quite a phenomenon for a few months.”

Fast Casual 175

Fast Casual Franchise Franchising Leadership 175

EATER

FEBRUARY 18, 2025

My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Naar. On a New Years trek to the Everest base camp in Solukhumbu, Nepal, to ring in 2024, chef Prakriti Lama Patel witnessed the sheer power food has in the mountains.

Travel 191

Travel Social Media Seasonal Menu Back of House 191

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year. The popularity of Neng Jr.s billion to the local economy.

Tourism 203

Tourism 2024 Small Business 2025 203

Restaurant Business

JUNE 11, 2025

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. By Heather Lalley on Jun. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars. By Heather Lalley on Jun.

Fast Casual 175

Fast Casual Cash Management Retail Leadership 175

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual Food 2024 251

SpotOn

APRIL 1, 2025

Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. Put planters or large pots with seasonal flowers on your patio. Menu item information Most servers should know the flavors of your menu items and what pairs well together.

Seating 98

Seating Outdoor POS Seasonal Menu 98

7 Shifts

SEPTEMBER 6, 2024

The cost of goods sold (COGS) is a restaurant metric that shows you the cost of all ingredients used to prepare a menu item, including the food, beverage costs, and other direct expenses. Ingredients and labor take up most of your COGS, but other factors like packaging, portion, and menu also play a role.

2024 195

2024 Seasonal Menu Inventory Audits 195

7 Shifts

MAY 31, 2024

This is especially helpful if your restaurant changes its menu during the holidays since this tool can provide the necessary keywords depending on the season and your business location. It is also included in the Top 100 Best Software Awards of 2024. With over 5.07

2024 221

2024 Marketing Email Marketing SEO 221

7 Shifts

JULY 20, 2024

Food & beverage sales report A food and beverage sales report breaks down revenue from different menu items, giving you an idea of the best-selling dishes and optimizing your menu accordingly. “You could also use this time to try out a rotating daily menu for consistently new offerings and optimal freshness.”

2024 221

2024 Cash Management Inventory Waste 221

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Have you updated your menu recently with a seasonal treat? Create a secret menu item. It only makes sense to communicate with your guests virtually too.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Perfect Daily Grind

JUNE 13, 2025

In September 2024, the Lamastus Family Estates auction surpassed all expectations and received an incredible bid of US $13,518/kg for a honey processed Elida Aguacatillo Gesha. The chain will slash prices by around 5 yuan on frappuccinos, tea lattes, and other selected menu options as consumers become more price-conscious.

2025 115

2025 Point of Sale Café 2024 115