Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Loyalty Program 473

Loyalty Program Food Truck Consumer Goods Fine Dining 473

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. So, it’s important to get deals to consumers or find innovative ways to promote them within dining experiences.

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year. Its very difficult for us, Silver explains.

Tourism 227

Tourism 2024 Small Business 2025 227

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JUNE 30, 2023

Own Your Changes In March 2023, restaurants’ food prices were 8.8 When adding in the rising cost to attract and retain labor, it’s understandable that restaurants might raise prices to stay afloat. There’s also a feeling of being disregarded that comes with an unexplained price increase.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

DECEMBER 19, 2022

So, whether you’re looking to open a new restaurant and bar or are responsible for ensuring your existing bar offerings stay up to date and relevant for your guests, let’s look at what trend-forward locations were doing in 2022 that can highlight opportunities heading into 2023. New and Unique Flavors. Pay Attention to Ice.

Bar 474

Bar 2023 Back of House Coaching 474

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. Now I mention these statistics because they will help to frame what the future may hold for the industry and those considering a career in kitchens and dining rooms across the country. FOURTH: Know that fine dining (as we have defined it in the past) may truly be on the way out.

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

Modern Restaurant Management

MARCH 31, 2022

The AG alleged that Grubhub’s listing of restaurants without their consent and charging higher prices for food than the restaurants charge on their own websites are deceptive and unfair trade practices. Violations are punishable by a fine, with a maximum of $300/year. Administrative Developments.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? This isn’t a problem of one city or class or demographic.

Pricing 363

Pricing Back of House Food Order Food Supply 363

EATER

MARCH 19, 2024

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting.

Food 328

Food Fine Dining Seasonal Menu Dine-in 328

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. “As a result of the minimum wage increase, most chains have raised prices in the region anywhere from the mid-single digits to the midteens,” writes Hottovy. percent), Wendy’s (-3.24

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

The Rail

DECEMBER 2, 2024

from 2023 to 2030. Search and filtering options (by cuisine, price, dietary preferences, etc.). Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? The numbers speak for themselves. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Future Food

MARCH 5, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual 78

Fast Casual Fine Dining Customer Experience Dine-in 78

Black Box Intelligence

APRIL 7, 2025

From Fine Dining leading the pack, but also likely being a statistical mirage— to weather continuously influencing performance… It can be easy to get lost in data. You might think this is the primary driver behind fine dining’s top performance based on YOY same-store sales growth.However, the reality?

2025 105

2025 Point of Sale 2024 Fine Dining 105

Future Food

MARCH 6, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual 78

Fast Casual Fine Dining Customer Service Customer Experience 78

Lavu

MARCH 13, 2025

These numbers show how profitable certain times are and highlight dining habits over different periods – like daily, weekly, or yearly. Using Metrics for Inventory and Staffing By studying sales velocity (how fast items sell) and customer flow patterns, you can fine-tune inventory and staffing to match seasonal demands.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

Open for Business

JANUARY 26, 2023

For a fine dining Italian restaurant, it could be that fresh truffle supplements are available at a premium price for a limited time. Offering them at a discount might reveal if they’re priced too high to move. (If Buy X, get Y free This classic promotion works better for casual spots than fine dining restaurants.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

EATER

DECEMBER 15, 2023

Banchan and scallion salad are paired with shrimp cocktails served alongside gochujang cocktail sauce; wedge salads arrive with sesame dressing; caviar service not only arrives, but with a whopping price tag to boot. Patricia Chang/Eater SF The chef’s counter and dining room at San Ho Won. Between the 1970s to 1990s, the U.S.

Fine Dining 306

Fine Dining Dine-in Customer Experience Definition 306

Black Box Intelligence

NOVEMBER 20, 2024

Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Fine Dining Worst Cuisine: Sandwich The restaurant industry started turning a corner in August and September. Average Check Growth: Balancing Price and Value Average check growth held steady at 3.1%

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. Colicchio’s pies are still in the virtual oven, but according to CHFTY’s Discord channel, a pre-sale will be offered to its “Slicelist” members on March 23 and to the public shortly thereafter with an initial supply of 2,777 NFTs priced at.07 But also sometimes IRL.

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

EATER

MAY 12, 2023

James Beard Foundation In the wake of disqualifying a Birmingham chef, two judges resign and one chef condemns the JBFA’s “woke reasoning” With less than a month until the 2023 medals are doled out, there is major drama happening among committee members and voters for the James Beard Awards. Price is not submitting his rankings.

Audits 290

Audits 2023 Pricing Communication 290

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Full year reporting on insolvency in July (comparing financial year 2023-24 to 2022-23) indicated a 42% surge in insolvencies on the previous year – up to 1576. Small is beautiful.

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

EATER

OCTOBER 17, 2023

The composed little plate (CLP for short) was a staple of the dessert menus of the 2010s, a departure from the stodgy chocolate cakes and boring tiramisu at the upscale dining destinations of the ’90s. Earlier in 2023, at Bar Futo in Portland, Maine, matcha kakigori crowned with cherry blossom cream graced the spring dessert menu.

2010 320

2010 2018 2023 Social Media 320

EATER

APRIL 28, 2022

These groups left a legacy of no-nonsense dining, but those traditions have trickled down into plenty of fun quintessential dishes. While you will find some fine dining options, most spots lean casual. For a sunset dinner there are two fine dining options nearby. The Washington Post/Getty Images. Wicked Sister.

Back of House 246

Back of House Fine Dining Brewery Small Business 246

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. For example, Fine Dining often experiences significant slowdowns during holidays.

2024 52

2024 Point of Sale 2025 Front of House 52

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. food prices grew at a slower rate in February compared to January (9.5% food prices grew at a slower rate in February compared to January (9.5% versus 10.1%).

Food 98

Food Loyalty Program 2023 2022 98

Perfect Daily Grind

JULY 1, 2022

The auction will be held on 19 January 2023. The biggest factors inhibiting profit growth are energy costs (74%), rising prices of good (55%), and labour costs (54%). The new plant is being constructed in the state of Espírito Santo and is set to begin production by 2023. Tue, 28 Jun. million 60kg bags. Wed, 29 Jun.

2022 167

2022 Café Webinar Education 167

ChowNow

NOVEMBER 28, 2023

I think I’m fine without it – restaurant tech has exploded with so many diverse offerings (POS tech, inventory management, staffing software, and SO much more) – we have now reached a point of fatigue. So I often hear ‘my online ordering is FINE, we don’t need one more thing to worry about’. With ChowNow you pay just $3.99/order

Delivery 195

Delivery Online Ordering Food Order Fine Dining 195

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Hospitality trends show group dining continuing to rise.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78