Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. Relieving Short-Staffed Restaurants Consider those short-staffed limited-service restaurants whose employees are hard-pressed to pay full attention to their customers while completing routine tasks like temperature monitoring.

Technology 189

Technology Fast Casual Waste 2023 189

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz? According to the 21st Annual U.S.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 197

2024 Fast Casual Insurance Food Safety 197

Qu

MARCH 16, 2023

And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems. That’s the key takeaway from Qu’s fourth annual survey of quick service restaurants (QSRs) and fast casual brands with more than 25 locations. Let’s take a look.

2023 52

2023 Fast Casual Point of Sale Technology 52

Sling

JULY 24, 2023

Kudos helps you do that and also allows employees to recognize each other, with the ability to set up custom rewards, like gift cards. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. To learn more, visit GetSling.com.

2023 78

2023 Management Management Tip Distribution 78

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

Equipment 117

Equipment Customer Experience Fast Casual 2023 117

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

7 Shifts

JUNE 1, 2022

Topics from the 2022 agenda included marketing with limited resources, finding the middle ground between franchisors and franchisees , and taking control of your customer data. Who knows what's in store for the 2023 event, already scheduled for next April? Digital Transformation in Fast Casual and QSR Summit. When: June.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

JANUARY 13, 2023

We developed our revolutionary concept and one-of-a-kind experience in order to bring something unique to customers and are continuing to innovate our brand every day.” “Menu innovation sits at the forefront of our plans for 2023,” said Mark Parmerlee, president and chairman of Golden Chick. ” Big Dipper.

2023 100

2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 111

Fast Casual Food Food Order Mobile Ordering 111

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 203

2023 2022 Consumer Goods Point of Sale 203

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Wonder controls the entire experience, from recipe to fulfillment, and the company has spent $60 million so far on intellectual property — recipes and restaurant concepts — from its partner chefs.

Delivery 140

Delivery Cash Management Point of Sale Back of House 140

Sling

JANUARY 4, 2023

Casual dining. Fast casual. Bistro vs. fast food. Fast food restaurants are significantly less formal than bistros and usually focus on price, convenience , and speed. Fast food restaurants are significantly less formal than bistros and usually focus on price, convenience , and speed. Ghost restaurant.

Fast Casual 78

Fast Casual Fine Dining Seating Food Order 78

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

7 Shifts

APRIL 26, 2023

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. The objective of this book is to demonstrate that people shouldn’t be afraid of experimenting in the kitchen, and only use recipes as guidelines. What do you see as key challenges facing restaurants in 2023?

Food 180

Food Book Leadership Travel 180

Aaron Allen & Associates

FEBRUARY 15, 2024

From POS to robotics to commercial kitchen equipment , the landscape is changing and the B2B approaches to get to the end customer are changing as well. There were a number of acquisitions evenly distributed across segments, from snacks to fast casual to full-service and QSR.

2002 52

2002 Point of Sale Back of House 2023 52

Aaron Allen & Associates

AUGUST 15, 2023

In the Middle East, GDP growth forecasts for 2023 are better than pre-pandemic values for Bahrain, Jordan, Kuwait, Oman, Qatar, the KSA, and the UAE. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023. Restaurant Due Diligence Mitigate Risk.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. These apps are also the perfect way to run loyalty programs for customers.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Qu

AUGUST 22, 2023

At Qu, “unified” isn’t a term we throw around casually. To have a truly unified platform means creating a data-first system, from the ground up, that connects every aspect of your restaurant operations, ultimately improving management efficiencies and customer experiences.

White Paper 52

White Paper POS Fast Casual 2023 52

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

EATER

FEBRUARY 16, 2024

Matty Kim Chefs Sell Seafood by the Seashore Along with quirky lighthouses, the coastline around Busan is dotted with fishing villages and markets, where vendors lure customers with the freshest catch. Coptic Christians use the phrase, meaning “fasting-friendly,” while abstaining from animal products for much of the year.

2024 98

2024 Tourism 2023 Fine Dining 98

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. They’re durable and flexible enough to go from fast casual to fine dining. You’ll want something that can rotate so that customers can complete their transactions in the POS without the need for a printer.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Future Food

JULY 20, 2022

Thereby delivering increased positive experiences and increased market share. Today’s customer is very clear on when and what they want when it comes to food and hospitality. Who are our customers and what do they want? Where there are people, there is a need for food and hospitality.

Hospitality 78

Hospitality Tourism Entertainment Retail 78

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. Same-store sales growth for 2019 came in at 0.1 percent in 2018). Family and Upscale Dining Outperformed During the Quarter.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Similarly, incentives are also offered to candidates who pull through on existing deals in 2022 that were initially positioned for 2023 and later. The brand is selling territory fast and does not plan to slow down its rapid momentum.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent at hotels.

2019 128

2019 Compost Mobile Ordering Point of Sale 128