Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. National Restaurant Association Survey on Top Menu Trends. Same-store sales growth for 2019 came in at 0.1 Looking Ahead.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Operations will continue to be simplified despite digital experiences expansion. The “restaurant anywhere” experience will expand. For part two, click here.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

MAY 31, 2024

Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. The study identifies 4-5 clear opportunities for each brand to enhance the overall customer experience.

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 199

2023 2022 Consumer Goods Point of Sale 199

7 Shifts

APRIL 26, 2023

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 185

Franchise Franchising Fast Casual Loyalty Program 185

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Event Planning Is Back.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

2021 117

2021 Point of Sale Guest Recovery Travel 117

EATER

JUNE 12, 2023

Diners — whether you’re speaking about them in the strict Northeasterner sense of the word, or call them a coffee shop, a family-style restaurant, a meat and three , a Waffle House — can’t be boxed into one type of customer, cuisine, or food tradition. Its myriad dining rooms encompass every genre of ’50s charm.

Seasonal Menu 101

Seasonal Menu Back of House Food Order Dine-in 101

EATER

FEBRUARY 16, 2024

For the right price, the modern travel industry can ferry you to nearly any food scene on Earth in a matter of hours, and once you arrive, technology makes it seamless to find a serviceable restaurant, translate a menu, and examine photos of dishes before ordering. Nick Mancall-Bitel Fresh oysters on display in Haenyeo Chon.

2024 98

2024 Tourism 2023 Fine Dining 98