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Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. It’s always great to know exactly what customers are thinking and to have direct insights into friction points. What should restaurant owners take away from the survey findings?

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Boosting Profits One Sip at a Time: The Power of Specialty Beverages

Modern Restaurant Management

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. Delivery users are less price-sensitive than customers using other sales channels. What’s on the Menu?

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Raw and Ready: Growing a Healthy Fast Casual

Modern Restaurant Management

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. I had no experience in the restaurant business prior to coming to South Florida. It has been a great response from our customer base.

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Wildflower Bread Company's Menu Innovation | Fast Casual Restaurants

Foodable

In this episode of Fast Casual Nation , brought to you by Chepri , host Paul Barron sits down with Louis Basile, the president and founder of Wildflower Bread Company. For over twenty years, Wildflower Bread Company has prioritized quality ingredients, fast and friendly service, and keeping customers’ needs paramount.

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Five Casual Dining Design Trends Worth Replicating

Modern Restaurant Management

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 Looking for some ideas to help your casual dining establishment thrive? Make barrier use less noticeable with a custom logo or your restaurant’s name printed on them.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Why the buzz?

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