Remove 2022 Remove Customer Service Remove Employee Relations Remove Sustainability
article thumbnail

Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Some have even developed lucrative new business models that they will continue to apply and scale in 2022. According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic.

2022 203
article thumbnail

On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

And despite warnings of an imminent recession at the end of 2022, the U.S. Full-service menu prices climbed 4.5 percent between December 2022 and 2023. In November 2023, the National Restaurant Association reported that full-service restaurant employment levels were still 4 percent below February 2020 readings.

2024 196
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 215
article thumbnail

What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180
article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Employees today also have greater access to choices for banking and EWA.

2023 123
article thumbnail

MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. A drive to create better working conditions and benefits for industry employees. million Instagram followers.

2024 189
article thumbnail

2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197