EATER

APRIL 2, 2025

Amid unprecedented chaos that shuttered thousands of restaurants across the country, the organization canceled its ceremonies in 2020 and 2021. This years announcement marks the five-year anniversary of the outbreak of the COVID-19 pandemic , which brought about several changes to the awards program.

2025 332

2025 Beverage Hospitality Leadership 332

Goliath Consulting

MAY 10, 2021

With the pandemic and climate change being hot topics in recent months, Summer 2021 will have guests wanting to see more healthy and sustainable items on their menu. By testing and offering a wide breadth of meatless options,” they added, they are “ doubl(ing) down on its pledge to bring more innovation to the vegetarian space.”.

Beverage 259

Beverage 2021 Food Seasonal Menu 259

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. Help (Still) Wanted Throughout the Restaurant Industry.

2022 520

2022 2030 Food Supply Recruiting 520

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71

Customer Service 476

Customer Service Fast Casual Sustainability Customer Experience 476

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sustainability and healthy options rising in importance.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

APRIL 6, 2022

In a recent study, at least 52 percemt of restaurants claim they are considering exploring the ghost kitchen’s delivery-only model to sustain demand and maintain their brand. Connected warewashing dispensers leverage the IoT to support cleanliness, food safety compliance, sustainability and the bottom line.

Operations 492

Operations Kitchen Safety Food Safety Waste 492

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 From there, restaurants can build processes and inject innovation into this framework. Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.

2022 510

2022 Employee Relations Outdoor Fast Casual 510

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Kafarakis also served as President of the Specialty Food Association (SFA) and Chief Innovation and Member Advancement Officer at the National Restaurant Association. What’s next for Subway?

Front of House 472

Front of House Back of House Leadership Franchising 472

Modern Restaurant Management

MARCH 23, 2022

Over the past decade, the restaurant business has been changing with the innovations in cooking equipment and advent of ghost and cloud kitchen. percent from 2021 to 2027. Expansion of the food service industry, product innovations, and surge in number of quick service restaurants have boosted the growth of the market.

Equipment 522

Equipment Innovation Customer Service Food Order 522

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken.

Franchise 510

Franchise Franchising Fast Casual Point of Sale 510

Modern Restaurant Management

AUGUST 5, 2022

This, in turn, will help various QSRs to innovate with different ingredients and offer a wide variety of plant-based food products. After analyzing the response from consumers, the fast-food joint will offer meat-free food products permanently to achieve its goal of sustainability.

2030 451

2030 Customer Experience 2022 Innovation 451

Modern Restaurant Management

NOVEMBER 11, 2022

Worldwide food service packaging market was valued at over USD 118 billion in 2021 and will surpass a revenue collection of USD 186 billion by 2028 with an annual growth rate of five percent from 2022 to 2030. In March 2021, nearly 47 percent of American citizens had used a food delivery application during the pandemic period.

Marketing 416

Marketing Food 2030 Transportation 416

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

DECEMBER 16, 2021

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. Jay Fiske, Vice President, Powerhouse Dynamics.

2022 451

2022 Food Supply Back of House Kitchen Safety 451

Perfect Daily Grind

SEPTEMBER 2, 2022

billion in earnings from 2021/22 coffee exports. ofi secures US $1.975 billion sustainability-linked loan. The three-year loan, which also includes a two and three-year revolving credit facility, will be used to achieve the food and beverage supplier’s sustainability targets – including in its coffee supply chains.

Government 167

Government 2021 Sustainability Sourcing 167

Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. is rolling out a suite of features and extended price cuts through March 2021 to support restaurants during the COVID-19 pandemic. GoTab Secures Funding.

Serving 519

Serving White Paper Food Recycling 519

7 Shifts

FEBRUARY 18, 2021

In 2021, we are looking ahead with an eye towards growth, and evolution. Where the opportunity is for restaurants in 2021 Despite the blow that 2020 dealt our industry, there is immense opportunity that comes from it. For restaurants, 2020 was a year full of challenges. that's a really good thing.it

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results.

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Buck Sleeper, Director, Innovation Consulting, ? EPAM Continuum.

2022 475

2022 Food Supply Mobile Ordering Customer Experience 475

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland. ” Delivering Jobs.

Franchise 386

Franchise Franchising Kitchen Safety Loyalty Program 386

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchising 433

Franchising Franchise Food Truck Loyalty Program 433

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 452

2020 Online Ordering Customer Experience Point of Sale 452

Modern Restaurant Management

MARCH 3, 2023

snack period traffic to restaurants and retail foodservice outlets increased by two percent in 2022, over a double-digit gain in 2021. Traffic at the retail foodservice morning meal, most of which were to convenience stores, was up four percent last year, over a three percent gain in 2021. The breakfast and A.M.

2023 510

2023 2022 Consumer Goods Point of Sale 510

EATER

FEBRUARY 4, 2021

When I finally left the doughnut job in 2009, I left the industry entirely — not because I wanted another career, but because I couldn’t see a path to a sustainable, balanced life in food. So did my coworkers: If anything, we sustained each other, for better and worse, providing a valued support system.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

7 Shifts

JUNE 20, 2022

They opened their first ghost kitchen in 2021 and another this year, both extensions of the original Cali BBQ in Spring Valley, CA. So with ghost kitchens, staying present with your customers is important to building a sustainable business. you're competing with all that attention,” says Shawn Walchef, owner of Cali BBQ.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

SEPTEMBER 15, 2020

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. “We are excited to bring Market Cafe to New York City as we are the only company currently offering a solution such as this one for safe, supportive and sustainable corporate dining.”

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Cheetah

JANUARY 31, 2022

Our funding, gathered by some of the most forward-thinking, sustainable, and creative minds in the food service industry, positions us as a leader in the space of bringing accessible health to restaurants. Cheetah in 2021 and Beyond. Our secret sauce is in the blending of technology with health and sustainability.

Food Supply 148

Food Supply Sustainability Supplies Small Business 148

7 Shifts

JUNE 27, 2022

After Zuul was acquired by ghost kitchen competitor, Kitchen United in summer 2021, she went on to found Hungry House. It's hospitality. It's feeling connected to the why this food's existence. And I felt that.

Front of House 195

Front of House Food Supply Consumer Goods 2021 195

Perfect Daily Grind

MAY 21, 2023

It’s hard to ignore the impact that demand for more sustainable coffee is having on the wider industry. From producers to roasters to coffee shop owners, more and more industry professionals are looking for new and innovative ways to reduce their environmental footprint. What about sustainability in coffee shops? kg CO2e kg−1.

Sustainability 183

Sustainability Equipment Supplies 2050 183

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. ParTech and Revolution will not charge subscription software fees until 2021. Click here to learn more about the offer.

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

EATER

OCTOBER 1, 2022

The Los Angeles-based business — named for a 16th-century term for the wives and daughters of fishermen that evolved into a slur for brash women — offers stylish tins of ethically sourced, sustainable seafood like smoked Atlantic salmon and wild-caught sardines. Did you have any setbacks? What were they?

Food Supply 246

Food Supply Supplies Small Business Sourcing 246

Modern Restaurant Management

AUGUST 5, 2020

After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” Besides being secure and sustainable, Dine-In Ordering maximizes revenue by turning tables faster and delivering a positive guest experience that upholds social distancing.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. When the historic Texas winter storm struck in 2021, Tedesco and co-owner, Adam Orman, put their kitchen to work , feeding thousands.

Innovation 146

Innovation 2023 Seasonal Menu Café 146

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. When the historic Texas winter storm struck in 2021, Tedesco and co-owner, Adam Orman, put their kitchen to work , feeding thousands.

Innovation 145

Innovation 2023 Seasonal Menu Café 145

Modern Restaurant Management

SEPTEMBER 27, 2024

Though inflation peaked at seven percent in 2021 and has since decreased to 2.97 It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.” percent in 2018.

Food Truck 252

Food Truck Fast Casual Food 2024 252