Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. These could, for example, help a waiter suggest a special Italian wine pairing to match a guest’s usual lasagna order. Doing More with Less.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Diners simply don’t want the low food quality that often comes with long menus. Health-Conscious Food Will Dominate Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. One study found that just looking at pictures of food may be enough to trigger the hormone that causes hunger, so don’t underestimate the power of professional food photography.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Reservation Processing. Kitchen operations. Dining room procedures.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. In 2021, that number jumped to more than 20 million. Money talks as does free food. Perhaps treat them preferentially by allowing them to make reservations before others.

Loyalty Program 199

Loyalty Program Mobile Ordering Online Ordering Customer Experience 199

Modern Restaurant Management

JANUARY 19, 2021

But, along the boulevard of online ordering, new locations are built with a handful of pixels, not a truckload of bricks. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants. Cheese pies.

Front of House 208

Front of House Online Ordering Food Order Customer Experience 208

Modern Restaurant Management

OCTOBER 26, 2022

In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. consumers, 33 percent of these consumers used a credit card for their most recent restaurant food purchase. billion in food items in February. billion in food items in February. percent in 2020.

Consumer Goods 176

Consumer Goods Restaurant Law Audits Customer Service 176

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 202

2022 2030 Food Supply Recruiting 202

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. When done right, email marketing works wonders—you stay top of mind and increase order values. Increase online orders?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 13, 2021

As diners headed back to restaurants this past summer, and new restaurant and food businesses opened at near pre-pandemic levels , customers have noticed these struggles, referencing their pain points in reviews and acknowledging the tough time restaurants are going through.

Management 186

Management Management Seasonal Menu Customer Experience 186

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. A JD Power survey found that 71 percent of consumers said they would continue to order delivery as much as or more than they had during the pandemic. And things are only looking up for the industry.

Casual 204

Casual Design Fast Casual Outdoor 204

Touch Bistro

JULY 26, 2021

People are getting together with family and friends and want to enjoy the last hurrah of summer with great food (and great offers). It involves testing new recipes, training staff on the recipes, ordering inventory and equipment, and printing new menus. This is how we recommend preparing your restaurant for Labor Day: Menu Changes.

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. Looking to socialize?

Design 221

Design Fine Dining Online Ordering Dine-in 221

Modern Restaurant Management

MARCH 17, 2022

With wholesale food prices soaring 13 percent in 2021 and labor costs rising as worker shortages continue, many restaurants are looking for smart ways to lower costs and avoid passing them on to their diners. A smaller menu might limit ordering options but not the ability for restaurants to wow their guests.

Seasonal Menu 184

Seasonal Menu Mobile Ordering Menu Food Order 184

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 166

Technology Front of House Online Ordering Back of House 166

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. Shifting your reservations to a digital platform makes it easier for both you and your guests.

Online Ordering 139

Online Ordering Fast Casual Mobile Ordering Point of Sale 139

Restaurant Clicks

APRIL 8, 2021

But don’t worry, the summer of 2021 will be our big comeback! All of these locations are open for 2021 and currently follow safety guidelines to provide you with the best drinking experiences. . Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation. Frankford Hall. Parks on Tap.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Why you create the food you do, why your service is different, and why customers should come and be a part of your story. What are they ordering? What are they wearing? Where are they going?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Restaurant Clicks

SEPTEMBER 30, 2021

One of the most important things to know about Kai Zan is that they are a 2021 Michelin-rated restaurant. The chef’s behind the excellent food are twin brothers Melvin and Carlo Vizconde, and you can book a reservation at the marble bar to watch the chefs create the unique dishes people rave about online. Make a Reservation.

Fine Dining 107

Fine Dining Reservations Dine-in Online Ordering 107

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. Or, at least, welcome to it being easier than ever to eat a restaurant chef’s food in your home. You have to travel to a specific room in a specific building, if you are lucky enough to secure a reservation,” says Stubbs.

Catering 93

Catering Customer Service Point of Sale Social Media 93

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. Vaccines and relaxed pandemic restrictions in 2021 spurred restaurant owners to hire at above-average wages , but open positions remained high. Online reservations offer guests convenience and reduce the need for hosts.

2023 78

2023 Insurance Front of House Hiring 78

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. Order Online. It is a place where you can kick back and spend quality time with family and friends while enjoying great food.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Restaurant Clicks

DECEMBER 13, 2021

Olea Colonia Verde Miss Ada Roman’s Locanda Vini & Olii Black Forest Brooklyn Evelina Walter Foods Cafe Paulette Dino The Quarter Baba Cool Dinner Party Halalbee’s Endswell Loreto Kitchen & Bar Chic-hen. Order Online. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Reservations 129

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. The last few years have been rough on the restaurant business, which has weathered supply chain issues, labor shortages, rising food costs, a pandemic, and cutthroat competition. Of course, loyalty programs shouldn’t be reserved just for dine-in customers.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant Clicks

OCTOBER 13, 2021

Make a Reservation. However, their food is anything but archaic. You can order your wine by the glass or by the bottle here too. Make a Reservation. Make a Reservation. Make a Reservation. Plus, the venue offers a separate tasting room for larger parties to converse and sample different wines together.

Bar 142

Bar Reservations Seating Back of House 142

Open for Business

JANUARY 18, 2023

But numbers don’t always paint the most vivid picture, so we drew on the data to create this reservation story about a typical OpenTable diner. In fact, Monday saw the biggest jump in reservation numbers of any day of the week. Chris and Terry aren’t alone in preferring reservations on the early side. Chris isn’t alone.

Back of House 78

Back of House Reservations Dine-in Food Order 78

Restaurant Clicks

DECEMBER 6, 2021

Make a Reservation. Make a Reservation. You can find this traditional sushi bar with an authentic, fast-paced street food energy located in the Chinatown Plaza right across the interstate from the Vegas Strip. This small, intimate sushi bar offers two-hour time slots to enjoy a long, multi-course menu of sushi made to order.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Restaurant Clicks

NOVEMBER 23, 2021

Houston is also a fantastic food city. I want to take you on a food tour of the city, from Montrose to River Oaks and everywhere in between. Make a Reservation. Make a Reservation. Make a Reservation. Sushi might not be the first food that comes to mind when you think of Houston, but it really should be.

Seasonal Menu 114

Seasonal Menu Website Management Reservations Online Ordering 114

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144