Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. billion in 2027.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. “Business owners in the food industry understand that technology, and especially that which powers delivery, is the 2020 and 2021 rising star, and they are eager to invest more into it,” said Dragontail CEO Ido Levanon. ”

Technology 493

Technology Website Management Food Order Customer Service 493

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. If there’s one thing you can count on in the restaurant industry, it’s change—especially these days.

Technology 508

Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. With that in mind, we look at four technology-driven measures that are here to stay. Digital Menu Boards.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

MAY 20, 2021

Data from Yelp's 2020 Annual Economic Average Report shows that the number of restaurant and food business openings approached and even surpassed 2019 levels in Q4. More and more operators, like Justin Rosenberg and his Honeygrow concept , are turning to labor-saving technology to help keep them in the black.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

NOVEMBER 5, 2020

One such way is through the introduction of contactless technology. With these guidelines in mind, contactless technologies are finding their calling in the pandemic environment as they enable customers to use their own mobile devices, thereby greatly reducing contact or touching, as the name would suggest.

Technology 460

Technology Guest Recovery Customer Experience Mobile Ordering 460

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 How Tech Solutions Address Shortages and Increase Revenue.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

NOVEMBER 12, 2024

experienced 28 separate billion-dollar weather disasters, breaking the previous record of 22 set in 2020. Tech Solutions for Severe Weather Preparedness Technology is another component that can aid severe weather preparedness for restaurants. Sadly, these events are only becoming more frequent; in 2023 alone, the U.S.

Training 473

Training Communication 2025 2024 473

Modern Restaurant Management

APRIL 15, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 63 percent YOY decline. 6 preferred brand.”

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

SEPTEMBER 30, 2020

Regardless of their party affiliation, small business decision makers view the outcome of the 2020 election as consequential: 81 percent say it will impact small businesses in the U.S., Participants felt that the incorporation of robotic technology is a question of when, rather than a question of if.” Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. One way is to embrace the wonders of technology. Go All Out with Online Ordering.

2021 520

2021 Technology Online Ordering Email Marketing 520

Modern Restaurant Management

MARCH 23, 2020

The past few weeks have proven how quickly the way in which we dine is shifting and evolving and fast forwarded a number of technology trends. Here are some technologies that will continue to be part of any restaurant’s day-to-day operations. Table Tech : Pay-at-the-Table is the new Lazy Susan of the wait-staff world.

Technology 400

Technology Loyalty Program Mobile Ordering Customer Experience 400

Modern Restaurant Management

OCTOBER 6, 2021

Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more. Employees are always your first line when it comes to food safety, but good technology acts as backup for one of the most important parts of your business.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Many restaurants adopted delivery services out of necessity in 2020.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

OCTOBER 22, 2020

With this critical pivot, a forgotten technology has been key to engaging customers, driving transactions, and keeping both customers and restaurant employees safe. In many ways the rise in QR code use due to the pandemic has not just increased customers’ use of the technology but also forced a level of adoption and change in behavior.

2020 529

2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. If you already have the right audio and video equipment for broadcasting livestream events, you’re ready to go. You can experiment and then look into purchasing more professional equipment as your virtual offerings expand.

Events 531

Events Entertainment Food Supply Equipment 531

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? The Delivery Dilemma.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

SEPTEMBER 9, 2022

There’s also an ongoing labor shortage that has been ongoing since 2020, which also drives labor costs up. IoT Monitoring Gives Operators 'Peace of Mind' IoT is a network of embedded technologies that interact with their internal environment. Preventing Food Waste Can Save Tons of Money.

Inventory 474

Inventory Equipment Waste Pricing 474

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. That said, restaurants didn’t have COVID-19 written into their budget at the beginning of 2020. Plan for Gaps in Your Budget. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

Technology 370

Technology Social Media Front of House Back of House 370

Modern Restaurant Management

DECEMBER 15, 2021

Additionally, a 2020 survey conducted by Datassentials found that consumers rank “clean and sanitary” ahead of traditional decision-factors like taste, value and location when choosing a restaurant. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

Document 493

Document 2019 Point of Sale Food Truck 493

Perfect Daily Grind

JUNE 9, 2025

According to the US’ National Coffee Association, 71% of past-day consumption occurred at home in early 2025, up from 63% in 2020. This rapid market growth also gave rise to prosumers – highly skilled and educated consumers who invest in premium equipment. You may also like our article on the future of espresso machine technology.

Equipment 160

Equipment Café Innovation Consumer Goods 160

Modern Restaurant Management

MARCH 3, 2022

But what if by investing in technological innovation restaurants achieved both bottom- and top-line revenue growth? In 2020, 110,000 restaurants and bars in the United States closed permanently, according to the National Restaurant Association. It’s possible by looking at the true ROI. Recovery Mode Post-Pandemic Lockdowns.

Food 530

Food Food Safety Customer Service Customer Experience 530

Modern Restaurant Management

AUGUST 12, 2020

Setting up Proper Technology. Adopting the right technology can help restauranteurs drive traffic, boost revenue and sustainably resume operations. The NPD Group reported that digital restaurant orders increased by 63 percent in March 2020 alone.

Food Safety 508

Food Safety Website Management Online Ordering Food Order 508

Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. Manual adjustments or automated adjustments via a suitable technology. What would it cost to automate a restaurant with this kind of technology? It’s that simple.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ”

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts. Do you have existing technology that can ease those burdens?

Front of House 493

Front of House Point of Sale Back of House Technology 493

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.

Technology 309

Technology Front of House Fast Casual Back of House 309

Perfect Daily Grind

JUNE 9, 2025

In recent years, however, portable grinder technology has advanced significantly. The growing demand for quality coffee anywhere The National Coffee Association’s most recent 2025 report found that two-thirds of American adults drink coffee each day, up nearly 7% compared to 2020.

Café 126

Café Transportation Travel 2025 126

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. 4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539