Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

FEBRUARY 10, 2020

Custom-branded website design will communicate to visitors exactly what they can expect when they visit your restaurant. Is your brand quirky and casual? Make selections that will communicate your brand essence and deliver the kind of experience that will make your restaurant memorable and worth sharing. That’s staggering.

2020 220

2020 Uniforms Online Ordering Design 220

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. And it is relevant to mention that this is not driven by fine dining or even upscale casual. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. March – April 2020 Global Food and Grocery Delivery app download rankings show Uber Eats ranked #1 and Grubhub ranked #8. Shifting Dining Habits. percent had been sheltering-in-place during the pandemic.

2020 181

2020 Guest Recovery Kitchen Safety Online Ordering 181

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 189

2020 Influencer Point of Sale Food Safety 189

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. According to a study by Panasonic , the percentage of restaurant businesses that consider themselves “tech-forward” doubled from 13% in January 2020 to 26% by August 2020. For fast-casual and quick-service restaurants—no more lines. since March 2020.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 109

2020 Food Safety Kitchen Safety Consumer Goods 109

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Fast Casual. Fast casuals are beginning to take back their customers.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants.

Delivery 163

Delivery Kitchen Safety Social Media Online Ordering 163

7 Shifts

MAY 17, 2022

On March 13, 2020, when coronavirus was declared a national emergency , &pizza immediately raised hourly wages by a dollar and guaranteed every job for 30 days. The most common advice we got was to keep open lines of communication with your employees in both directions. There is no labor shortage, there's a wage shortage.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. ” As multitasking increases, so will this form of response and communication. Personalizing QSR and fast casual dining offers is nothing new. Voice Response Taps into Emotions.

Marketing 163

Marketing Fast Casual Entertainment Article 163

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live.

Marketing 206

Marketing Social Media Fast Casual Influencer 206

EATER

APRIL 13, 2023

But something has bothered me about Resy’s interface since I started texting with it in early 2020. However, these punctual associations have been changing as our communication methods evolve. And while Resy is not my friend, texting is a more casual form of communication than email. The period, instead, is authoritative.

Reservations 86

Reservations 2016 Communication Influencer 86

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. Most definitely.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Goliath Consulting

OCTOBER 6, 2020

We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The Benefits of Owning a Franchise Restaurant Business. Also, there are quite many top-ranked, affordable franchises under $25,000 you can buy if you do your research right (5). Good Balance of Independence and Dependence.

Franchise 167

Franchise Franchising Fast Casual Casual 167

ChowNow

OCTOBER 21, 2020

For our next restaurant spotlight, we talked to Joseph Badaro, owner of Hummus Labs , a fast casual Mediterranean restaurant, in Pasadena, California. After running his own catering business for years, Badaro fulfilled his lifelong dream of opening his own restaurant in April 2020. My concept was always built off a fast casual idea.

Fast Casual 78

Fast Casual Online Ordering Small Business Food Safety 78

Ken Burgin

MARCH 7, 2020

Plan your communication with staff – they’re anxious, and they hear the news. If you don’t have an internal communication system, like a private Facebook or WhatsApp group, now’s the time to start it. Many will be casual, so no work = no pay. Insist on unwell staff staying away from work.

Social Media 88

Social Media Communication Online Ordering Government 88

EATER

AUGUST 16, 2023

I designed a custom bottle and spent hundreds of thousands on art, branding, and communications. In January of 2020, I flew to Los Angeles to host a launch luncheon for a dozen key journalists and beverage professionals. I went in front of the investment board the morning of March 12, 2020. I never secured additional funding.

Point of Sale 86

Point of Sale Front of House Back of House Online Ordering 86

Modern Restaurant Management

JULY 1, 2020

in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” percent to 77.9.

2020 178

2020 Travel Food Safety Consumer Goods 178

Black Box Intelligence

JUNE 12, 2020

Twitter, 2/2/2020 . Receipt survey, 3/2/2020. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. Yelp, 3/24/2020. Yelp, 3/15/2020 .

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

EATER

NOVEMBER 3, 2022

Despite the copycat operations out there, these perishable garlands are big business: Edible Arrangements is one of the food businesses that has not only survived the pandemic, but thrived, enjoying a 45 percent increase in its sales , which totaled $500 million from 1,000 franchised stores in 2020. An Edible Arrangement is just so casual.

Franchise 73

Franchise Franchising Point of Sale Online Ordering 73

EATER

DECEMBER 13, 2021

Staffing struggles have made business hours more erratic, and a restaurant’s first line of communication — that they’re unexpectedly closed today or are skipping the usual brunch service or had a positive case that’s shutting down operations for a while — is usually done on IG. Monica Burton, deputy editor. You Need a Vaccine Card System.

Outdoor 109

Outdoor Reservations Front of House Dine-in 109

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Salata built on this momentum and new loyalty audience in 2020, driving awareness of its new native delivery offering through a free delivery week, in partnership with DoorDash. Holsom by Yogurtland.

Franchise 151

Franchise Franchising Loyalty Program Kitchen Safety 151

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

EATER

FEBRUARY 1, 2021

From the Editor: Everything you missed in food news last week This post originally appeared on January 30, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. The pandemic has killed off all our casual friendships. Read the archives and subscribe now.

Outdoor 70

Outdoor Restaurant Law Brewery Back of House 70

EATER

MARCH 22, 2022

This combination of content, fast-casual dining, and the Garfield character led to a unique experience for visitors. When COVID-19 broke out in the spring of 2020, Mazri declared it a hoax , spawning a flurry of backlash. link] — GarfieldEATS (@GarfieldEATSco) November 13, 2020. link] continues forever. Who needs them!

License 92

License Social Media Website Management Food Order 92

Goliath Consulting

JUNE 3, 2020

Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” As the restaurant owner remarked, “a customer may not casually choose a $15 burger in the future” (7). Trust, a Human Element. Reference: [link]. Sohrabi, C., Kerwan, A., Al-Jabir, A.,

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Restaurant365

MAY 7, 2021

million down from February 2020.” Employment at quick-service and fast-casual restaurants was down just 6 percent over the same period.)” Your culture is what distinguishes your restaurant, so your hiring should communicate what makes your restaurant special. million jobs — lower than a year ago.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Buzztime Business

MARCH 23, 2021

Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games. The forward-looking statements made in this communication speak only as of the date on which they were made.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

Buzztime Business

MARCH 23, 2021

Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games. The forward-looking statements made in this communication speak only as of the date on which they were made.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

Buzztime Business

MARCH 23, 2021

Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games. The forward-looking statements made in this communication speak only as of the date on which they were made.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

​Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

Restaurant365

MARCH 3, 2020

25-30%: casual dining, depending on the menu and methods of service. For example, beginning in 2020, the city of Seattle increased the minimum wage differently for different companies. 30-35%: fine dining, depending on in-house food production and service components.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

7 Shifts

APRIL 13, 2021

Communication is always a problem in restaurants with large teams like Canyons. By using 7shifts communication tools , the team has also had a dramatic improvement. The team has it communication divided among departments: “We can make each manager almost independently have communication with their people or department,” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers. Learn About Fast-Casual Dining.

Fast Casual 157

Fast Casual Casual Menu Mobile Ordering 157