Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. In 2020, too many restaurant websites are still little more than digital brochures. In 2020, too many restaurant websites are still little more than digital brochures. Loyalty programs, for instance, have come a long way from the old punch-cards sub shops used to hand out.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets!

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Open for Business

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 Rising wages reflect this pressure. Minimum wage increases have been happening around the country.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Hot Schedules

NOVEMBER 26, 2019

Find out how you can defeat the Busywork Beast once and for all. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The Busywork Beast has the power to trap your managers in its Back-office Lair. The Top Restaurant Industry Trends to Know for 2020.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. When you have restaurants in multiple states and cities, the difficulties of managing your payroll are multiplied. Who qualifies as a tipped employee?

Tip Distribution 109

Tip Distribution Restaurant Law Cash Management Front of House 109

EATER

NOVEMBER 11, 2020

So instead of going out to raise a lot of money for a big splashy project, I kept looking until I found a space that really wanted us to be there. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August. Where is the conscience of this government, of this social system to support people?

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Perfect Daily Grind

JANUARY 27, 2023

The next event will be Cup of Excellence Indonesia, which will take place on 16 February. The keynote speech delivered by Michael Opitz, Managing Director of Hanns R. The drive-thru concept store was opened in partnership with owner of Oasis Coffee, Oasis Griffiths Group, DHUWA, Coffee Lab, and Griffiths Bros.

2023 112

2023 2022 Events Certification 112

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. Why is it important to have an in-house online ordering system ? Here are seven essential reasons why your restaurant needs an in-house online ordering system.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

FEBRUARY 4, 2020

“Most importantly, there is a robust game plan in place to take the brand forward. . “Most importantly, there is a robust game plan in place to take the brand forward. While the decision to take on this new opportunity was extraordinarily difficult, I am confident I am leaving the brand in outstanding hands.”

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

The Food Corridor

FEBRUARY 2, 2021

It’s surely got to be better than 2020. Let’s try to put that aside here and take a look at what we do know. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. We all know what happened next. . What to Expect From 2021. Off-premise dining is big, for now.

2021 75

2021 Kitchen Safety Back of House Front of House 75

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Even a small vegetable vendor can take orders via some kind of online ordering platform.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

BNG Point of Sale

JULY 16, 2021

These important business models are what profitable restaurants don’t take lightly. With lockdowns, social distancing, and economic uncertainty sweeping the country, the average restaurant revenue in 2020 was significantly affected. Most average restaurant revenue statistics reflect pre-COVID sales numbers.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Why should you ever have to leave the house? Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.”

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

EATER

OCTOBER 28, 2020

Editor’s note: Cecilia Chiang died on October 28, 2020 , at the age of 100. Cecilia and I officially met at a party at restaurant critic Michael Bauer’s house. Together we talk, cook, and go out to eat. But I still manage to take myself out. I go out a lot with friends. I love to eat out.

Back of House 81

Back of House Travel Education Take-out 81

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. User-friendly order management.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! They focus on the wrong things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. Since launching the company in 2014, Gaviria has achieved what he set out to do — but it wasn’t a linear journey. Today’s installment: Jorge Gaviria. It’s been an unexpected delight.

Food Supply 75

Food Supply Front of House Supplies Consumer Goods 75

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 123

Catering Mobile Ordering Customer Service Leadership 123

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. Communicate. Simplify Pricing.

Healthcare 188

Healthcare Front of House Social Media Website Management 188

7 Shifts

APRIL 12, 2023

Whenever we were traveling, we were traveling based on which restaurants we wanted to check out and which cuisines we were curious about learning. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. And so, then we opened Destino , in the winter of 2020." It was always a passion.

Back of House 195

Back of House Front of House Small Business 2023 195

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

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Webinar Customer Experience Mobile Ordering Customer Service 190