Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, which back of office trends should restaurant ownership and management be concerned with heading into 2023? They include restaurant management tips for cutting costs, decreasing food waste, and much more.

Front of House 428

Front of House BOH Back of House 2023 428

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 251

Cash Management Equipment Front of House Small Business 251

Modern Restaurant Management

JULY 19, 2022

Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. Also, as of 2019, up to 35 percent of in-person restaurant purchases were paid for in cash.

Online Ordering 487

Online Ordering Cash Management Mobile Ordering Food Order 487

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Have there been any major equipment repairs in the last six months to a year?

License 444

License Equipment Certification Take-out 444

7 Shifts

JULY 21, 2020

From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how. Best for: Businesses who need cash to keep their doors open and their staff employed. Best for: Small businesses that need substantial cash to do big things.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant companies held on to most of their managers. Adoption of Restaurant Online Ordering is Growing.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. Crucially, data that is carefully collected and analyzed can also help managers make essential cost-benefit decisions regarding virtually every aspect of the business. Thus, e-commerce is quickly moving front and center.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

FEBRUARY 4, 2021

It’s always been a challenge to schedule and manage on-site visitations, and the pandemic certainly hasn’t made this any easier. By having a formal process in place, you’ll have much more productive visits and, who knows, you may even continue using virtual site visits post-pandemic.

Franchise 508

Franchise Franchising Leadership Cash Management 508

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Save your customers a trip to grocery store, sell off inventory, increase cash flow, and attract new customers during COVID-19. Plan to sell your existing inventory before you add more.

Healthcare 468

Healthcare Front of House Social Media Website Management 468

Modern Restaurant Management

MAY 27, 2020

Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

NOVEMBER 10, 2021

When chef and partner Pepe Moncayo opened his Spanish kaiseki in early February 2020, it was unlikely that he knew how aptly named his first U.S. Finally, during a lull in the fall in 2020, Pepe had time to pause and reflect on the last seven months, realizing what he had for restaurant management tools were not working.

Dine-in 450

Dine-in 2013 Cash Management Customer Service 450

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Restaurant Task Management.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 15, 2021

The comparable week last year (to September 5 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent). Among the report highlights: Starbucks cashes in. Placer.ai’s data shows a 3.5

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. In 2020, Chef will continue to expand Momosan with locations in cities including Miami, Boston, Brooklyn and San Jose.

Brewery 348

Brewery Design Food Supply Equipment 348

Perfect Daily Grind

MAY 28, 2025

Rising costs for green coffee, energy, shipping, labour, and equipment are placing significant pressure on businesses. In contrast, 13% had coffee prepared both in and out of the home, compared to 19% in 2020. Many are also managing their inventory more tightly to help manage cash flow.” So far, it has worked.”

Retail 79

Retail Pricing Café Consumer Goods 79

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Brands, Inc. Food Delivery Robots.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. .” million of cash, subject to purchase price adjustments, $27.0 ParTech Completes Acquisition.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. In 2020, 65. More Tropical in Colorado.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Lavu

JUNE 13, 2025

Of course, it’s essential for most businesses to accept cash payments in some situations. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

JUNE 28, 2024

Costello says for a while the packaging line didn’t have a packaging manager, and the workers were collectively working to get the product out. “I Surely many of us have fantasized about what good we’d do with such an astronomical amount of cash. But it is the crown jewel,” he said of the brewery.

Brewery 353

Brewery Back of House Food Safety Consumer Goods 353

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Winning dishes will be reviewed by Flavored Nation’s panel and announced in mid-April, along with 2020 event locations. Founding Members.

Food 324

Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

MAY 12, 2020

The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year. restaurants by the end of summer 2020. By the end of 2020, all Dunkin’ Keurig K-Cup® pods sold in-store and on shelves at grocery will also be recyclable.*

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. ” says Antonio Primo, Managing Partner, VC Capital Holdings.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

The Food Corridor

APRIL 11, 2025

As whispers of an economic slowdown grow louder and fears of rising prices for food and equipment continue to rise, many shared kitchen operators are asking the same question: How can we stay resilient if a recession hits? Delay large purchases if possible, or seek refurbished or lease-to-own equipment options to preserve cash.

Cash Management 52

Cash Management Food Supply Small Business Food Truck 52