Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The law went into effect on January 1, 2020. Litigation. The bill was approved by the City Council on January 23, 2020.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 179

Consumer Goods Restaurant Law Audits Customer Service 179

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Ji Hye Kim - Chef/Owner @ Miss Kim in Ann Arbor, MI.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

NOVEMBER 26, 2019

History books often reference a military battle tactic known as scorched earth, when one side would burn down all infrastructure and resources as they retreated in order to prevent the advancing side from using them. Unfortunately, as AB 5 progresses, the restaurant industry may also find itself on a losing side. Background on AB 5.

2019 139

2019 Employee Relations Restaurant Law Food Order 139

Culinary Cues

APRIL 3, 2020

I have always been a believer in the reality of Murphy’s Law: “If something is left to go wrong – it will.” Here are some examples of scenarios to plan for: [] PEOPLE ARE AFRAID TO BE IN A RESTAURANT WITH CROWDS. Assuming that it can’t happen to you is at best naïve, and at worst – tragic.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Modern Restaurant Management

JANUARY 28, 2024

However, data breaches can happen to restaurant chains and small eateries alike. Restaurants can reduce the risk of cyber attacks by taking these proactive measures: Make sure your restaurant is Payment Card Industry (PCI) certified. How can owners prevent putting their data at risk? The best offense is truly a good defense.

Loyalty Program 100

Loyalty Program Small Business Insurance Restaurant Law 100

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 178

2021 Loyalty Program Retail Online Ordering 178

EATER

JUNE 5, 2020

Many restaurants have long given police officers preferential treatment. On July 4, 2019, Tempe, Arizona police officers were outraged. That law enforcement could be disrespected in public was shocking to many, most of all the officers involved. They have not demanded an end to fulfilling all law enforcement orders.

Serving 143

Serving Uniforms Restaurant Law Customer Service 143

EATER

FEBRUARY 27, 2024

In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws. In fact, Food & Water Watch research found that in 2019, just four companies took in nearly 70 percent of all grocery sales in the country.”

Restaurant Law 87

Restaurant Law 2023 Consumer Goods Back of House 87

Modern Restaurant Management

APRIL 8, 2020

While businesses coast to coast reel from the financial and emotional impact of the COVID-19 coronavirus pandemic, few have been affected more adversely than restaurants. Uncertainty in the restaurant industry could endure for months, maybe longer. COVID-19 Legislation and Tax Policy Changes. Paycheck Protection Program (PPP).

Employee Relations 209

Employee Relations 2019 Small Business 2018 209

EATER

JANUARY 21, 2021

As the pandemic limited access to restaurants and the government dragged — and continues to drag — on providing financial support for small businesses, consumers were given few options outside of takeout and delivery to eat a meal that they didn’t cook themselves. Delivery apps hurt restaurants.

Delivery 128

Delivery Customer Service Food Order Online Ordering 128

Restaurant365

JANUARY 5, 2021

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. PPP improvements relevant to restaurant businesses. Expands PPP allowable and forgivable expenses to include supplier costs on existing contracts and purchase orders. Good news for restaurants.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

EATER

MARCH 24, 2023

In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws. In fact, Food & Water Watch research found that in 2019, just four companies took in nearly 70 percent of all grocery sales in the country.”

Restaurant Law 123

Restaurant Law Back of House Front of House Consumer Goods 123

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers.

Mobile Ordering 120

Mobile Ordering Customer Service Food Order Online Ordering 120

Modern Restaurant Management

DECEMBER 30, 2020

Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18

2020 211

2020 Merchandise Retail Point of Sale 211

Modern Restaurant Management

JANUARY 8, 2020

By now, most restaurants have become familiar with Title III compliance when it comes to modifying facilities and procedures – enabling disabled patrons to have equal access to goods and services. Restaurants, however, may not have considered whether their websites are equally accessible under ADA Title III.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Modern Restaurant Management

APRIL 3, 2020

With each passing day, the scare of this novel virus is causing our emotionally-charged government officials at every level to react with decisions that effectively strip our ability to work, shop, play and interact normally in order to slow or prevent the spread of this viral outbreak while causing economic mayhem.

Government 153

Government Insurance Cash Management Hotels 153

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant Engine

JUNE 25, 2020

Reuters reports , “sales plunged after restaurants were forced to close as lockdowns were put in place. ” CEC reported approximately $29 million in losses in 2019, and $20 million in losses in 2018. and law firm Akin Gump Strauss Hauer & Feld. Cheese and Peter Piper Pizza venues during the Chapter 11 process.

Entertainment 98

Entertainment Franchise Franchising 2014 98

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Marketing4Restaurants

APRIL 23, 2020

We first mentioned DoorDash entering Australia back in August 2019, and were surprised, given that with Menulog, Deliveroo and UberEats, it was a pretty full market. Realistically, we think that the market is only big enough for 2 companies, especially given the concentration of Restaurants, riders and customers around the capital cities.

Online Ordering 78

Online Ordering Restaurant Law Food Supply Back of House 78

Hot Schedules

MARCH 31, 2020

The new law is a $2 trillion economic stimulus package designed to repair the economic damage caused by COVID-19 and provide additional protection to individuals and businesses who may lose income due to the pandemic. Relief Funds Raising Money to Help Restaurant Employees. See questions 23-28. See question 23. Related Posts.

Website Management 120

Website Management Employee Relations Insurance Small Business 120

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

Delivery 95

Delivery Restaurant Law Email Marketing Customer Service 95

EATER

JULY 31, 2020

Dunkin’ also says the proposed closures represent only two percent of its 2019 sales. Many fast-food restaurants have seen dips in sales during the COVID-19 pandemic. Whatever happens, let’s hope Ben Affleck still has access to his order. Domino’s New Zealand was offering free pizzas for “mask wearing, law abiding Karens.

Seasonal Menu 86

Seasonal Menu Restaurant Law 2020 Hiring 86

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189