2019 Delivery Employee Relations Front of House 
7 Shifts
MARCH 25, 2022
What 3,700 Restaurant Employees are Looking For To Stay Engaged. There's an estimated half a million fewer roles than in 2019. Where we have seen significant changes are both in the total number of labor hours per day, and labor costs in relation to sales. Table of Contents. QSR Sales are trending upwards. Data Methodology.
7 Shifts
DECEMBER 16, 2021
How have the types and frequency of shifts changed from 2019 until today? To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Here's what we found: What Shifts Increased from 2019 to 2021? The Impact of the Labor Shortage.
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Culinary Cues
MAY 23, 2021
These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Yep, it certainly seems like the worst of times even in the face of business optimism.
7 Shifts
DECEMBER 8, 2020
There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.
Modern Restaurant Management
MARCH 31, 2022
Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. Should the customer and employee experience not be altered to fit that lifestyle? Should the customer and employee experience not be altered to fit that lifestyle? How is QSR ownership changing? Every minute! Great question.
Black Box Intelligence
SEPTEMBER 16, 2022
Black Box Guest Intelligence data confirms that customers opt for off-premise options including take-out and delivery more now than they did prior to the pandemic. Words relating to time such as “wait” were mentioned in 25% of Full-Service off-premise reviews and “minutes” was mentioned in 19% of them. rating. .
Modern Restaurant Management
DECEMBER 16, 2019
While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies.
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